Melissa LeBran
Melissa LeBran at Sutton Ford

Melissa LeBran | Page 38

Service Advisor

Sutton Ford

21315 Central Avenue
Matteson, IL 60443

Contact Me
4.6
966 Reviews

BA in Journalism from University of St Francis. Married for 19 years to my best friend James LeBran--senior master Ford/Lincoln technician , and have 5 children. Love vacationing and spending time with my family and friends. I enjoy golfing and bowling. Love my church family, volunteering for the veterans. I love what I do.

Dealership Experience

15 yrs

Industry Experience

30 yrs, 1 mo

Specialties & Trainings

multiple level 4 customer service award winner both ford and lincoln

service advisor panel, lincoln brand champion, lincoln service advisor

4.6

966 Reviews

Write a Review

966 Reviews of Melissa LeBran

February 14, 2022

Dealership Rating
Employee Rating

I have an exhaust leak. The service center claimed I did not. The gas is felt and not smelled. The service center claimed they could not detect it. When the car is idling, More

by ktyler279
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jamie Vasquez , Cree Lyons

Feb 14, 2022

Sutton Ford responded

We apologize for the incovenience. We will try to look up your information to contact you

February 13, 2022

Dealership Rating
Employee Rating

The Quick Lane service was prompt and efficient. I was very satisfied with the service experience. More

by raymondfunderburk06@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Jessica

February 12, 2022

Dealership Rating
Employee Rating

Sutton ford service center is the best and only place I trust my vehicle to. Melissa is extremely friendly and takes care of your vehicle like it’s her own. Great people to do business with. More

by Billy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 11, 2022

Dealership Rating
Employee Rating

My Sutton representative Miss Melissa was outstanding and customer service. She kept me informed between the dealership an my warranty company. Also Eric, and Kree excellent customer service as well. More

by sbbolden2714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, Randy Mohrbach

February 11, 2022

Dealership Rating

Very good customer service. I felt like got the best deal possible. My salesman was very professional and honest. I will be doing business with Sutton for in the future More

by Stevev9742
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nate Sutton, Lester Parker, Jamie Vasquez, Karen Ford, Jillian Stanford , Marcus Anthony, Brittani Ashley Culpepper, Eric Eric, Cree Lyons, LaToyta McDonald, Michael Miller, Randy Mohrbach, matt monix, Mike Semik, Anita Sutton, chuck Yzaguirre, Abe Ascencio

February 11, 2022

Dealership Rating
Employee Rating

Jillian is outstanding happy every time she's at work and she takes my car she's excellent at her job More

by cdavisjr6501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jillian Stanford , Eric Eric, LaToyta McDonald, Anita Sutton

February 09, 2022

Dealership Rating
Employee Rating

Good service and a timely manner I would recomend my friends do business Sutton ford More

by jimtyl9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nate Sutton, Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, LaToyta McDonald, Randy Mohrbach, Mike Semik

February 09, 2022

Dealership Rating
Employee Rating

The service was very good .Not a long wait . Work needed to be done was explained to me . More

by CHRISTINISMITH
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez

February 09, 2022

Dealership Rating
Employee Rating

Very nice people to deal with very precise there was no indecisions no indecisions everything was done well More

by paiczj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Eric, Cree Lyons, Randy Mohrbach

February 07, 2022

Dealership Rating
Employee Rating

Always receive professional service and are kept up to speed with the vehicle maintenance. I receive timely notification via text messages, that help me plan out the day. More

by gsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Eric

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