Melissa LeBran
Melissa LeBran at Sutton Ford

Melissa LeBran | Page 4

Service Advisor

Sutton Ford

21315 Central Avenue
Matteson, IL 60443

Contact Me
4.6
966 Reviews

BA in Journalism from University of St Francis. Married for 19 years to my best friend James LeBran--senior master Ford/Lincoln technician , and have 5 children. Love vacationing and spending time with my family and friends. I enjoy golfing and bowling. Love my church family, volunteering for the veterans. I love what I do.

Dealership Experience

14 yrs, 8 mos

Industry Experience

29 yrs, 9 mos

Specialties & Trainings

multiple level 4 customer service award winner both ford and lincoln

service advisor panel, lincoln brand champion, lincoln service advisor

4.6

966 Reviews

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966 Reviews of Melissa LeBran

September 25, 2023

Dealership Rating
Employee Rating

I have never had a problem at Sutton Ford. They have always done just what I expect them to do. I enjoy coming to them for the work to be done on my car. More

by PEACHYLEE3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Eric Eric, Cree Lyons

September 20, 2023

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I understand things happen, as a customer we should not have to know. Service could be better. More

by abasco08
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Eric Eric, Cree Lyons, Taylor

September 18, 2023

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My wife and i have be going to Sutton for many years and always receive fantastic service More

by VJCEASER2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Eric Eric

September 13, 2023

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Love the dealership, purchased two cars and very pleased with the service I have recieved. All the staff or friendly and helpful. More

by cawade68
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jillian Stanford , Eric Eric

September 12, 2023

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Everyone was very friendly. Even though it was packed they were able to service my vehicle within a reasonable amount of time. More

by Ligginskayla2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nate Sutton, Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, LaToyta McDonald, Randy Mohrbach, Mike Semik

September 09, 2023

Dealership Rating
Employee Rating

FRIENDLY ,PROFESSIONAL,KNOWLEGABLE,,PATIENT, AND TAKES TIME ANSWER YOUR QUESTIONS AND CONCERNS.EXCELLENT REPRENTIVE OF THE COMPANY. KUDOS. More

by emahan777
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, Randy Mohrbach

September 02, 2023

Dealership Rating
Employee Rating

Excellent service I will come back to Sutton again and tell my family members also. More

by mclinwillie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Sutton, Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, LaToyta McDonald, Randy Mohrbach, Mike Semik

September 01, 2023

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Employee Rating

The service rep was excellent as always of the mechanics. I guess they do a best that's all I Gotta say. More

by kimtruss02
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jillian Stanford

August 29, 2023

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Employee Rating

excellent service from melissa she always looks out for my car and take care of everything i need More

by jimmylebran
Service Price Transparency
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Recommend Dealer
Yes

August 29, 2023

Dealership Rating
Employee Rating

The service people here are courteous and the service is efficient and generally quick. I have always come here and very satisfied with the service More

by Heidimstraka
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Cree Lyons

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