Melissa LeBran
Melissa LeBran at Sutton Ford

Melissa LeBran | Page 5

Service Advisor

Sutton Ford

21315 Central Avenue
Matteson, IL 60443

Contact Me
4.6
966 Reviews

BA in Journalism from University of St Francis. Married for 19 years to my best friend James LeBran--senior master Ford/Lincoln technician , and have 5 children. Love vacationing and spending time with my family and friends. I enjoy golfing and bowling. Love my church family, volunteering for the veterans. I love what I do.

Dealership Experience

14 yrs, 8 mos

Industry Experience

29 yrs, 9 mos

Specialties & Trainings

multiple level 4 customer service award winner both ford and lincoln

service advisor panel, lincoln brand champion, lincoln service advisor

4.6

966 Reviews

Write a Review

966 Reviews of Melissa LeBran

August 28, 2023

Dealership Rating
Employee Rating

I thought the service representative Jessica was very nice and gave me plenty of details about my vehicle. More

by Jimmy
Recommend Dealer
Yes

Other Employees Tagged: Jessica Harris

August 25, 2023

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The dealership and its rep were great, the final analysis was not. I am a returning customer and will continue so as long as I own a Ford. More

by ROSSI151
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Eric Eric

August 25, 2023

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I bought my first car at Sutton Ford in 2003, and been going there ever since. Great people, nice Dealership, I always get good service fixed right the first time. More

by raykroncke
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez

August 23, 2023

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The young lady that worked with me was do respectful and helpful.she had them really check my car out. She then, contacted me with issues that were found and were covered u Der my warranty. She went above w More

by 13LUCKYRED
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez, Jillian Stanford

August 23, 2023

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Fast service, and friendly Service. Both tech and service writer did a great job, very happy with Sutton More

by PLAZAPETSHOP1
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Fred Rozak

August 21, 2023

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GREAT communication & service. Unhappy with the greasy floor mat after the service. Other than that, I couldn’t have been happier. More

by twinshepards
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Recommend Dealer
Yes

August 16, 2023

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Overall I’m pleased with this dealership. I’m just disappointed they no longer offer loaner vehicles when you purchase new & have to have your car serviced. I keep my vehicles for a long time More

by STACEEJACKSON
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Recommend Dealer
Yes

Other Employees Tagged: Lester Parker, Jamie Vasquez, Jillian Stanford , Jason (unclear if last name) in Quick Lane 5 Stars

August 16, 2023

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Still waiting for the part was told it will take a day for it to come in now it Wednesday no part yet why? I will call them and let them know I’m coming in so the can fix the seat till the part comes in n More

by ELLIOT.VILLARREAL
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Recommend Dealer
Yes

August 11, 2023

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Jillian went over and beyond to make sure we were communicated with and we’re happy with service being provided. Her attention to detail to ensure you’re happy is what caught our attention the most. More

by Brandon Brown
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez, Jillian Stanford

August 09, 2023

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I’ve purchased 3 vehicles from Sutton Fire and every visit was a great experience.. I wasn’t there all day the salesman was great! I highly recommend Sutton ford More

by troymusic85
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nate Sutton, Lester Parker, Jamie Vasquez, Eric Maymon , Brittani Ashley Culpepper, Eric Eric, Cree Lyons, LaToyta McDonald, Mike Semik

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