Melissa LeBran
Melissa LeBran at Sutton Ford

Melissa LeBran | Page 6

Service Advisor

Sutton Ford

21315 Central Avenue
Matteson, IL 60443

Contact Me
4.6
966 Reviews

BA in Journalism from University of St Francis. Married for 19 years to my best friend James LeBran--senior master Ford/Lincoln technician , and have 5 children. Love vacationing and spending time with my family and friends. I enjoy golfing and bowling. Love my church family, volunteering for the veterans. I love what I do.

Dealership Experience

14 yrs, 8 mos

Industry Experience

29 yrs, 9 mos

Specialties & Trainings

multiple level 4 customer service award winner both ford and lincoln

service advisor panel, lincoln brand champion, lincoln service advisor

4.6

966 Reviews

Write a Review

966 Reviews of Melissa LeBran

August 09, 2023

Dealership Rating
Employee Rating

Very customer friendly. And answered all questions with professionalism. The waiting area was clean and orderly. Over all I am satisfied with the experience. More

by baileyglenwood72
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Eric, Cree Lyons

August 07, 2023

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Employee Rating

The women at the desk was polite and efficient. .was only there for a couple minutes. Came to pick it up and just as professional. Truck looked great More

by jmeager
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, Randy Mohrbach

August 07, 2023

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Customer service was great… no complaints and will recommend in the future. Thank you and keep it going More

by rickbsosa
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jillian Stanford

August 04, 2023

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I take my car here for all my service needs. The service team is great and looks out for my service needs. More

by jamesnsettlesjr1
Service Price Transparency
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Recommend Dealer
Yes

August 04, 2023

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Great customer service, friendly staff, communication skills is great, and I love how they call and check up on their customers. More

by jbrock21
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez, Eric Maymon , Mike Semik

August 03, 2023

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Nothing but complete satisfaction from dealership, Stacy McClain is truly an asset. JASON, the desk scheduler was professional and timely every with step. I highly recommend Sutton Ford for all your auto More

by Happy
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, Randy Mohrbach

August 03, 2023

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I normally drop my car off to get serviced at Sutton Ford. The employees were very nice and helpful. More

by shawanastrong
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, Randy Mohrbach

July 28, 2023

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Great customer service understanding all my needs no problem whatsoever. Thank you very much Sutton Ford. More

by wroberts777
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez, Jillian Stanford

July 26, 2023

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I really appreciate it Jamie and Melissa, as well as the mechanics, Professional, kind, fear, expedient service! More

by gphneely22
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez

July 22, 2023

Dealership Rating
Employee Rating

The Sutton Ford staff that I worked with were very friendly. I will definitely use them for service again. More

by Charlie.e.weeks
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, Randy Mohrbach

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