Melissa LeBran
Melissa LeBran at Sutton Ford

Melissa LeBran | Page 7

Service Advisor

Sutton Ford

21315 Central Avenue
Matteson, IL 60443

Contact Me
4.6
966 Reviews

BA in Journalism from University of St Francis. Married for 19 years to my best friend James LeBran--senior master Ford/Lincoln technician , and have 5 children. Love vacationing and spending time with my family and friends. I enjoy golfing and bowling. Love my church family, volunteering for the veterans. I love what I do.

Dealership Experience

14 yrs, 8 mos

Industry Experience

29 yrs, 9 mos

Specialties & Trainings

multiple level 4 customer service award winner both ford and lincoln

service advisor panel, lincoln brand champion, lincoln service advisor

4.6

966 Reviews

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966 Reviews of Melissa LeBran

July 22, 2023

Dealership Rating
Employee Rating

I brought my vehicle in for a check engine light problem, and it sadly turned out to be an expensive issue with my turbo charger on my 4 cylinder 2019 Ford escape. That I had barely owned for over a year. Wh More

by AGronin85
Service Price Transparency
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Recommend Dealer
Yes

July 22, 2023

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Service rep Melissa was attentive, helpful, pleasant, and professional. She helped to make my recent service experience a very positive one. More

by lthiesen10
Service Price Transparency
Service Communication
Recommend Dealer
Yes

July 20, 2023

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The service at SUTTON FORD is outstanding good customer service good service well and good time on your vehicle being released I would recommend for SUTTON FORD to my friends and families More

by mabry1@sbcglobal.net
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez, Jillian Stanford

July 20, 2023

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Great service understand at all my needs great listeners they go above and beyond for great service More

by wroberts777
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez, Jillian Stanford

July 19, 2023

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The staff is very friendly and helpful. Overall a great experience in the service department. More

by Libby
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Recommend Dealer
Yes

July 17, 2023

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Service went well this time. It was i considerred emergent. A leaky sun roof and blocked drains. Had problems previous. No one seems to bother to tell me about ford pass or disc More

by judybugk16
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Recommend Dealer
Yes

Other Employees Tagged: Jillian Stanford

July 17, 2023

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Fix or repair things on used cars that you are aware of or at least tell the customer so they can make executive decision. More

by mrs.patterson0331
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez , Anthony Sporando

July 15, 2023

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Your service department did an awesome job they took good care of me. They got the job done earlier tYour service department did a awesome job they took good care of me. They got the job done earlier than wh More

by mhardyhome1
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Recommend Dealer
Yes

July 15, 2023

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Whenever I have to come to Sutton the service i always get 100% customer care all the staff are very polite and kind and always professional and always a happy good morning. I love SUTTON FORD. More

by mabry1@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez, Jillian Stanford

July 13, 2023

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The Lebrans give quick, knowledgeable, and trusted service. Everyone at Sutton is friendly and helpful More

by dr.lwojcik
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cree Lyons

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