BA in Journalism from University of St Francis. Married for 19 years to my best friend James LeBran--senior master Ford/Lincoln technician , and have 5 children. Love vacationing and spending time with my family and friends. I enjoy golfing and bowling. Love my church family, volunteering for the veterans. I love what I do.
Read moreDealership Experience
14 yrs, 8 mos
Industry Experience
29 yrs, 9 mos
Specialties & Trainings
multiple level 4 customer service award winner both ford and lincoln
service advisor panel, lincoln brand champion, lincoln service advisor
966 Reviews
Write a Review966 Reviews of Melissa LeBran
July 22, 2023
I brought my vehicle in for a check engine light problem, and it sadly turned out to be an expensive issue with my turbo charger on my 4 cylinder 2019 Ford escape. That I had barely owned for over a year. Wh and it sadly turned out to be an expensive issue with my turbo charger on my 4 cylinder 2019 Ford escape. That I had barely owned for over a year. When I was told the cost it upset me. Melissa helped me to bring that down by 50% and I couldn't have been more grateful. 5 stars. My SUV runs better than it did when I bought it. More
July 20, 2023
The service at SUTTON FORD is outstanding good customer service good service well and good time on your vehicle being released I would recommend for SUTTON FORD to my friends and families service good service well and good time on your vehicle being released I would recommend for SUTTON FORD to my friends and families More
Other Employees Tagged: Jamie Vasquez, Jillian Stanford
July 20, 2023
Great service understand at all my needs great listeners they go above and beyond for great service they go above and beyond for great service More
Other Employees Tagged: Jamie Vasquez, Jillian Stanford
July 17, 2023
Service went well this time. It was i considerred emergent. A leaky sun roof and blocked drains. Had problems previous. No one seems to bother to tell me about ford pass or disc It was i considerred emergent. A leaky sun roof and blocked drains. Had problems previous. No one seems to bother to tell me about ford pass or discount on services. I still have further service needs but I question their interest. Jillian knows cars which others who have helped don't which makes me wonder about who is working in the back. More
Other Employees Tagged: Jillian Stanford
July 17, 2023
Fix or repair things on used cars that you are aware of or at least tell the customer so they can make executive decision. or at least tell the customer so they can make executive decision. More
Other Employees Tagged: Jamie Vasquez , Anthony Sporando
July 15, 2023
Your service department did an awesome job they took good care of me. They got the job done earlier tYour service department did a awesome job they took good care of me. They got the job done earlier than wh care of me. They got the job done earlier tYour service department did a awesome job they took good care of me. They got the job done earlier than what they said that the technician was fantastic. More
July 15, 2023
Whenever I have to come to Sutton the service i always get 100% customer care all the staff are very polite and kind and always professional and always a happy good morning. I love SUTTON FORD. get 100% customer care all the staff are very polite and kind and always professional and always a happy good morning. I love SUTTON FORD. More
Other Employees Tagged: Jamie Vasquez, Jillian Stanford

