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Melissa LeBran
966 Reviews
BA in Journalism from University of St Francis. Married for 19 years to my best friend James LeBran--senior master Ford/Lincoln technician , and have 5 children. Love vacationing and spending time with my family and friends. I enjoy golfing and bowling. Love my church family, volunteering for the veterans. I love what I do.
Read moreDealership Experience
14 yrs, 8 mos
Industry Experience
29 yrs, 9 mos
Specialties & Trainings
multiple level 4 customer service award winner both ford and lincoln
service advisor panel, lincoln brand champion, lincoln service advisor
966 Reviews
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966 Reviews of Melissa LeBran
July 12, 2023
I got waited on right away. Once so told them the problem. They made an appointment for me. They even arranged to bring me home and pick me up after the work was done. Great Once so told them the problem. They made an appointment for me. They even arranged to bring me home and pick me up after the work was done. Great Service, couldn’t ask for anything more.🥰 More
by S Griffin
Verified CustomerOther Employees Tagged: Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, Randy Mohrbach
July 10, 2023
They provided great service at a great price was very happy with everything. Service department went out of their way to make sure I was happy. happy with everything. Service department went out of their way to make sure I was happy. More
by Dodge owner
Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, Randy Mohrbach
July 04, 2023
I was part of a scam for paying for full service oil change but none of the fluids were filled change but none of the fluids were filled More
by Bernie.hudson
Other Employees Tagged: Nate Sutton, Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, LaToyta McDonald, Randy Mohrbach, Mike Semik, Eric
July 03, 2023
From start to finish every one treated me like I was informed on the progress and time to finish. They even cleaned the interior. Awesome job. informed on the progress and time to finish. They even cleaned the interior. Awesome job. More
by eclaudio113d
Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, Randy Mohrbach, Anthony sperando
July 03, 2023
Excellent service from the time I enter the Service Department. Staff greets you in a friendly manner .Very professional, courteous,takes the time explaining options.Updates given throughout the visit. Department. Staff greets you in a friendly manner .Very professional, courteous,takes the time explaining options.Updates given throughout the visit.There isn't one negative comment I could make about Suttons Service Department.I think they're great!! More
by ricorocco101
Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, Randy Mohrbach
July 03, 2023
Service was scheduled in a very timely manner. I was informed of the cost before any work was initiated. They took care of all my recalls. Service was good. I was informed of the cost before any work was initiated. They took care of all my recalls. Service was good. More
by qfashionable
Other Employees Tagged: Jason
June 30, 2023
I brought it in for reverse trans. prob.you fixed that ,but ever since .the forward trans.has been terrible.your team can't bring the problem up on the screen.so I'm stuck with a lemon. prob.you fixed that ,but ever since .the forward trans.has been terrible.your team can't bring the problem up on the screen.so I'm stuck with a lemon.owing five years of payments .what can be done? More
by bherweck
