Melissa McElwee
Melissa McElwee at Concordville Subaru

Melissa McElwee | Page 10

Assistant Service Manager

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

Contact Me
4.9
723 Reviews

Dealership Experience

9 yrs, 10 mos

Industry Experience

16 yrs

Languages Spoken

English English

4.9

723 Reviews

Write a Review

723 Reviews of Melissa McElwee

February 01, 2023

Dealership Rating
Employee Rating

Professional staff. . They are extremely cordial and knowledgeable. I highly recommend this dealership to many of my friends, family and even my own customers. More

by TOMLESKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Raysor, John Brennan, Keith Hawk, Dave Zegac, Julian Caraballo , Darren Brown, Lauren Scannapieco, Dana Violi

Feb 01, 2023

Concordville Subaru responded

Hi TOMLESKO, Thank you for your kind review. We are glad to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

January 29, 2023

Dealership Rating
Employee Rating

Excellent service. Great staff - especially Melissa M., who is always extremely accommodating and courteous. While understanding my vehicles priorities and my own prefe More

by GR8SAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Moe Laraki

Jan 30, 2023

Concordville Subaru responded

Hi GR8SAX, Thank you for your kind review and your 5-star rating. We are delighted to hear Melissa was able to keep your Subaru running like new. We are looking forward to seeing your next visit. Have a great day. Sincerely, Moe Laraki - General Manager

January 25, 2023

Dealership Rating
Employee Rating

I came in half an hour early the service department accommodated me without a question. I am pleased with the courtesy and expertise of this dealership. Even though there are two dealers closer to wher More

by KateC810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brennan, Dave Zegac, Julian Caraballo , Lauren Scannapieco, Dana Violi

Jan 26, 2023

Concordville Subaru responded

Hi KateC810, Thank you for your kind review and your 5-star rating. We are delighted to hear our service team was excellent with your vehicle's service. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

January 22, 2023

Dealership Rating
Employee Rating

Excellent, thoughtful, timely, and they explain the problems and solutions well. I feel comfortable going to them with a problem More

by halseyalice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brennan, Dave Zegac, Julian Caraballo , Lauren Scannapieco, Dana Violi

Jan 23, 2023

Concordville Subaru responded

Hi halseyalice, We appreciate your 5-star review. We are glad to hear our service team was excellent. We are looking forward to seeing you soon. Take care. Sincerely, Moe Laraki - General Manager

January 19, 2023

Dealership Rating
Employee Rating

Super nice people, very efficient fast work, excellent communications, very thorough explanations. I trust them to take good care of my car. More

by monardafarms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brennan, Dave Zegac , Whoever answered the phone and took my original order was super nice also.

Jan 19, 2023

Concordville Subaru responded

Hi monardafarms, We appreciate you taking the time to write to us. We are glad to hear our team was excellent. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

January 17, 2023

Dealership Rating
Employee Rating

Very helpful team and service turnaround time was excellent. Thanks to Melissa for getting things done… More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2023

Concordville Subaru responded

Hi Ed, We appreciate your 5-star review. We are delighted to hear working with Melissa was excellent. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

January 14, 2023

Dealership Rating
Employee Rating

Service department has consistently provided efficient and honest service. Easy scheduling and flexible when daughter needed short notice inspection while home from college. More

by dmorisoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brennan, Dave Zegac, Julian Caraballo , Lauren Scannapieco, Dana Violi

Jan 16, 2023

Concordville Subaru responded

Hi dmorisoli, Thank you for your kind review. We are glad to hear our service team was excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

January 14, 2023

Dealership Rating
Employee Rating

Excellent service best & halpful staff Good Good Good Good Good Good Good Good Good Best More

by binoythakkar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2023

Concordville Subaru responded

Hi binoythakkar, We appreciate your 5-star review. We are glad to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

January 12, 2023

Dealership Rating
Employee Rating

Friendly, thorough. Listen to owner’s descriptions to determine issue. Fair and upfront pricing before initiating work More

by RXMOMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cashier 5star

Jan 13, 2023

Concordville Subaru responded

Hi RXMOMM, Thank you for your 5-star review. We are glad to hear you were satisfied with your service. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

January 07, 2023

Dealership Rating
Employee Rating

Very helpful and professional. The staff is always kind, friendly and conscientious. I drive almost an hour to come to your dealership. Everyone is that good. More

by INDIMAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Moe Laraki, John Brennan

Jan 09, 2023

Concordville Subaru responded

Hi INDIMAX, Thank you for your 5-star review. We are glad to hear our service team made your visit excellent. We hope to see you on your next visit. Take care. Sincerely, Moe Laraki - General Manager

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