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Melissa McElwee
Melissa McElwee at Concordville Subaru

Melissa McElwee | Page 11

Assistant Service Manager

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

Contact Me
4.9
723 Reviews

Dealership Experience

9 yrs, 10 mos

Industry Experience

16 yrs

Languages Spoken

English English

4.9

723 Reviews

Write a Review

723 Reviews of Melissa McElwee

January 07, 2023

Dealership Rating
Employee Rating

Always friendly; they look for ways to help cost effectively. The lounge is also a comfortable place to wait while repairs are getting done More

by TOM109MAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brennan, Dave Zegac, Julian Caraballo , Lauren Scannapieco, Dana Violi

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Jan 09, 2023

Concordville Subaru responded

Hi TOM109MAC, We appreciate your 5-star review. We are glad to hear you were satisfied with your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

January 04, 2023

Dealership Rating
Employee Rating

Alway willing to meet clients needs Good listening and excellent knowledge and service Complete work in good timing More

by KONNER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brennan, Julian Caraballo

Print
Jan 05, 2023

Concordville Subaru responded

Hi KONNER3, We appreicate your 5-star review. We are glad to hear our team was knowledgeable during your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

December 31, 2022

Dealership Rating
Employee Rating

Great service, friendly atmosphere, very professional. ALWAYS solves the problem with the car. Love SUBARU ❤️ More

by CAROLYNMCGOVERN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brennan, Dave Zegac, Julian Caraballo, Michael Gallagher, Matthew Carpenter , Lauren Scannapieco, Dana Violi

Print
Jan 03, 2023

Concordville Subaru responded

Hi CAROLYNMCGOVERN3, Thank you for your 5-star review. We are delighted to hear our service was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

December 30, 2022

Dealership Rating
Employee Rating

Excellent never disappoints, Melissa’s knowledgeable professionalism coordination, the team got me safely back on the road. Very grateful for their very high standard of service. Thank You Concordville More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian (technician)

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Jan 03, 2023

Concordville Subaru responded

Hi M, We appreciate your 5-star star review. We are delighted to hear Melissa and the rest of the team got your vehicle fixed and you are back on the road. Thank you for choosing Concordville Subaru for all your vehicle needs. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

December 30, 2022

Dealership Rating
Employee Rating

Melissa and Mark are amazing. They go above and beyond to make sure any of my service issues are handled. This is what customer service looks like. More

by WALDENMAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Moe Laraki, Mark Rodgers

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Jan 03, 2023

Concordville Subaru responded

Hi WALDENMAX, Thank you for your 5-star review. We are delighted to hear Melissa and Max went above and beyond during your service. We hope to see you soon. Take care. Sincerely, Moe Laraki - General Manager

December 30, 2022

Dealership Rating
Employee Rating

They gave me a loaner were good with my time constraints Happy with the service More

by BETHLANYON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brennan

Print
Jan 03, 2023

Concordville Subaru responded

Hi BETHLANYON, Thank you for taking the time to write to us and for your 5-star rating. We are delighted to hear you were satisfied with your vehicle's service. We hope to see you on your next visit. Have a great day. Sincerely, Moe Laraki - General Manager

December 26, 2022

Dealership Rating
Employee Rating

Service is friendly and helpful. Technicians went above and beyond on last couple of visits. Thank you More

by Drew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brennan, Dave Zegac, Julian Caraballo , Lauren Scannapieco, Dana Violi

Print
Dec 27, 2022

Concordville Subaru responded

Hi Drew, We appreciate you taking the time to write to us. We are delighted to hear our service team went above and beyond. We are looking forward to seeing you soon. Take care. Sincerely, Moe Laraki - General Manager

December 22, 2022

Dealership Rating
Employee Rating

First time there. I had problem with tire air leak and without appointment they immediately assisted me and got the tire fixed More

by MARKSFINKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 23, 2022

Concordville Subaru responded

Hi MARKSFINKEL, We appreciate your 5-star review. We are glad to hear our team was excellent in taking care of your tire leaking air. We hope to see you on your next visit. Take care. Sincerely, Moe Laraki - General Manager

December 20, 2022

Dealership Rating
Employee Rating

Service was prompt and very well done everyone was pleasant and professional. Would recommend to friends and family. More

by IOANARN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 21, 2022

Concordville Subaru responded

Hi IOANARN, Thank you for your kind review and your 5-star rating. We are delighted to hear our service team took excellent care of you. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

December 18, 2022

Dealership Rating
Employee Rating

Always easy to schedule service. They are polite and patient with the customers. I’ve always had fast and efficient service. More

by nrandazzo.otr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 19, 2022

Concordville Subaru responded

Hi nradazzo.otr, Thank you for your kind review. We are glad to hear our team made your experience excellent. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

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