Melissa McElwee
Melissa McElwee at Concordville Subaru

Melissa McElwee | Page 14

Assistant Service Manager

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

Contact Me
4.9
723 Reviews

Dealership Experience

9 yrs, 10 mos

Industry Experience

16 yrs

Languages Spoken

English English

4.9

723 Reviews

Write a Review

723 Reviews of Melissa McElwee

October 26, 2022

Dealership Rating
Employee Rating

As always a great experience! The entire crew is great! Hi highly recommend this dealership!! More

by JEFFTHURLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Moe Laraki, Khaled Malik, Mark Rodgers , Craig Reichert

Oct 28, 2022

Concordville Subaru responded

Hi JEFFTHURLEY, Thank you for your 5-star review. We are glad to hear our team made your experience excellent with us. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

October 26, 2022

Dealership Rating
Employee Rating

Always helpful and a pleasant experience. Everything is always explained to me. Routine service appointments are on time. More

by Deross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2022

Concordville Subaru responded

Hi Deross, We appreciate your 5-star review. We are delighted to hear you were satisfied with your service. We hope to see you on your next visit. Have a great day. Sincerely, Moe Laraki - General Manager

October 23, 2022

Dealership Rating
Employee Rating

It's great. Melissa is a perfect representative. Always helpful, and I consider her my guardian angel, always there to answer questions and to help. She shoul More

by HBSSWARTHMORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 24, 2022

Concordville Subaru responded

Hi HBSSWARTHMORE, Thank you for your 5-star review. We are glad to hear Melissa was helpful during your service. We hope to see you on your visit. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 22, 2022

Dealership Rating
Employee Rating

Excellent customer service representative listen to my concerns made sure was aware of everything they were doing to my car. As always excellent experience. More

by denise2320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 24, 2022

Concordville Subaru responded

Hi denise2320, We appreciate your 5-star review. We are delighted to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 21, 2022

Dealership Rating
Employee Rating

I left another Subaru dealer for bad customer service. Concordville Subaru is responsive to my needs, has given excellent service: staff are genuinely friendly and helpful and go the extra mile to keep cu More

by reyes.petra4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julian Caraballo , Dana Violi

Oct 24, 2022

Concordville Subaru responded

Hi reyes.petra4, Thank you for your 5-star review. We are delighted to hear our team made your experience with us excellent. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 19, 2022

Dealership Rating
Employee Rating

The service areas was very clean. I was very happy with the service I received which made me very happy More

by maz2124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Brennan, Julian Caraballo

Oct 20, 2022

Concordville Subaru responded

Hi maz2124, We appreciate your 5-star review. We are glad to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 17, 2022

Dealership Rating
Employee Rating

Very responsive very helpful very courteous very nice very smart very good very clean dealership More

by SUSANMILLSBURSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2022

Concordville Subaru responded

Hi SUSANMILLSBURSON, We appreciate your 5-star review. We are glad to hear our team made your experience excellent with us. We hope to see you on your next visit. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 17, 2022

Dealership Rating
Employee Rating

Service staff is excellent. They completed service promptly. They were professional, courteous, and friendly. Great experience More

by gerry.mayerhofer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Brennan, Dave Zegac, Julian Caraballo , Lauren Scannapieco, Dana Violi

Oct 18, 2022

Concordville Subaru responded

Hi gerry.mayerhofer, Thank you for your 5-star review. We are glad to hear you were satisfied with your service. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 14, 2022

Dealership Rating
Employee Rating

Outstanding! Concordville Subaru is the best. I'll never go anywhere else. The customer service is phenomenal. I feel like a family member is looking over my car More

by EPATRIKIOS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Moe Laraki, Anthony Cappello, Tim Raysor, John Brennan, Dave Zegac , Craig Reichert, Lauren Scannapieco, Dana Violi

Oct 17, 2022

Concordville Subaru responded

Hi EPATRIKIOS, Thank you for your 5-star review. We are glad to hear Anthony and the rest of the team were excellent during your buying experience. Thank you for choosing Concordville Subaru for all your vehicle needs. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 08, 2022

Dealership Rating
Employee Rating

Service people were excellent from writers to mechanics, especially Justin. Very polite and knowledgeable. Great experience. More

by Judi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Brennan

Oct 10, 2022

Concordville Subaru responded

Hi Judi, Thank you for your 5-star review. We are glad to hear Justin was excellent during the servicing of your vehicle. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

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