Melissa McElwee
Melissa McElwee at Concordville Subaru

Melissa McElwee | Page 16

Assistant Service Manager

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

Contact Me
4.9
723 Reviews

Dealership Experience

9 yrs, 10 mos

Industry Experience

16 yrs

Languages Spoken

English English

4.9

723 Reviews

Write a Review

723 Reviews of Melissa McElwee

September 23, 2022

Dealership Rating
Employee Rating

CS has always been there for me. This was no exception. My check engine light came on, and remained on for a few days before I could get it checked. Of course, when I brought it i More

by CHUCKWALLACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Brennan

Sep 26, 2022

Concordville Subaru responded

Hi CHUCKWALLACE, Thank you for your 5-star review. We are delighted to hear our service team took care of you during your service visit. We hope to see you soon. have a great day. Sincerely, Chuck DeSantis - General Manager

September 22, 2022

Dealership Rating
Employee Rating

Bill was amazing! He was so professional and really made me feel like he had my best interest in mind. Best car buying experience I’ve ever had. More

by Hayden1199
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Hawk , Bill Still

Sep 22, 2022

Concordville Subaru responded

Hi Hayden1199, We appreciate your 5-star review. We are glad to hear Bill was excellent during your car buying experience. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 20, 2022

Dealership Rating
Employee Rating

Excellent service. Great waiting room area. The service reps are kind and always ready to answer any questions. More

by ERIK.D.MICHAEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Brennan

Sep 21, 2022

Concordville Subaru responded

Hi ERIK.D.MICHAEL, We appreciate your 5-star review. We are glad to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 16, 2022

Dealership Rating
Employee Rating

Melissa is amazing and the whole service department is wonderful. They go out of their way to get you a loaner car, and they keep you updated regularly. The prices are a little high, but you are paying f More

by Mariatmp27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2022

Concordville Subaru responded

Hi Mariatmp27, We appreciate you taking the time to write to us. We are glad to hear Melissa was amazing during your service. Thank you for choosing Concordville Subaru for all your vehicle needs. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 16, 2022

Dealership Rating
Employee Rating

The past few visits have resulted in missed issues that could have been prevented with extended warranty protection as well as over charges for another vehicle with a maintence program. My wife has been More

by MHODGES1031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dana Violi

Sep 19, 2022

Concordville Subaru responded

Hi MHODGES1031, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Chuck DeSantis - General Manager

September 15, 2022

Dealership Rating
Employee Rating

Came in for a warranty repair - work was done faster than expected plus they did my state inspection and washed my car - very happy! More

by MONICA.STRAUSER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2022

Concordville Subaru responded

Hi MONICA.STRAUSER, Thank you for your 5-star review. We are glad to hear you were satisfied with your service. We hope to see you at your next service. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 13, 2022

Dealership Rating
Employee Rating

I feel confident that Concordville Subaru does excellent work. I appreciate that they try not to up-sale for any service. I believe their prices are fair. I believe Mo does a great job leading the team with More

by HSPECHT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael McClay

Sep 14, 2022

Concordville Subaru responded

Hi HSPECHT, We appreciate your 5-star review. We are delighted to hear Mo and the rest of the team made your buying experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 10, 2022

Dealership Rating
Employee Rating

Bill Still and Concordville Subaru have been the best sales person and dealership to deal with. Bill is always pleasant, knowledgeable and easy to work with. That’s why I keep coming back to Concordvil More

by Kristine
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Moe Laraki, Tim Raysor , Ken Cooper, Bill Still

Sep 12, 2022

Concordville Subaru responded

Hi Kristine, We appreciate your 5-star review. We are delighted to hear Bill and the rest of the team made your buying experience with us excellent. Thank you for choosing Concordville Subaru for all your vehicle needs. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 08, 2022

Dealership Rating
Employee Rating

Very efficiently handle my needs. Friendly and knowledgeable deuce receptionist and team. I would strongly recommend Subaru at Concordiville as the rountine car work More

by KEHONG03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Brennan, Dave Zegac, Julian Caraballo , Lauren Scannapieco, Dana Violi

Sep 09, 2022

Concordville Subaru responded

Hi KEHONG03, We appreciate your 5-star review. We are delighted to hear you were satisfied with your service. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 02, 2022

Dealership Rating
Employee Rating

I only use Concordville. Excellent service staff, my work is done without issues and they listen to what my car service concerns. I will only use this dealership. More

by DRAPPUCCI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Brennan, Dave Zegac, Julian Caraballo , Lauren Scannapieco, Dana Violi

Sep 06, 2022

Concordville Subaru responded

Hi DRAPPUCCI, Thank you for your 5-star review. We are glad to hear our team was excellent during your visit. Thank you for choosing Concordville Subaru. We hope to see you soon on your next visit. Have a great day. Sincerely, Chuck DeSantis - General Manager

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