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Melissa McElwee

Overview Reviews (723) Inventory (228)

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Melissa McElwee

Melissa McElwee | Page 17

Assistant Service Manager

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

Contact Me

4.9

723 Reviews

Overview Reviews (723) Inventory (228)

Dealership Experience

9 yrs, 10 mos

Industry Experience

16 yrs

Languages Spoken

English

4.9

723 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

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723 Reviews of Melissa McElwee

August 31, 2022

Dealership Rating

Employee Rating

Melissa was fantastic! Everyone really pitched in to help me and I appreciated it so very much!! Everyone really pitched in to help me and I appreciated it so very much!! More

by Bern

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mike the phone guy

Sep 01, 2022 -

Concordville Subaru responded

Hi Bern, We appreciate your 5-star review. We are glad to hear Melissa was excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

August 31, 2022

Dealership Rating

Employee Rating

Had the opportunity to deal with some great people, who where very helpful and trustworthy. where very helpful and trustworthy. More

by malkounmarwan

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Moe Laraki, Dave Zegac , Bill Still

Sep 01, 2022 -

Concordville Subaru responded

Hi malkounmarwan, Thank you for your 5-star review. We are glad to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

August 27, 2022

Dealership Rating

Employee Rating

Excellent service and friendly staff! 10/10 would recommend. Thanks for taking care of my Jasmine! 10/10 would recommend. Thanks for taking care of my Jasmine! More

by Sn0wCare42

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mark Rodgers, John Brennan , Darren Brown

Aug 29, 2022 -

Concordville Subaru responded

Hi Sn0wCare42, Thank you for your 5-star review. We are delighted to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

August 27, 2022

Dealership Rating

Employee Rating

The dealership is always very clean and organized and the employees are always very welcoming and they provide excellent customer service employees are always very welcoming and they provide excellent customer service More

by LTONER96

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Brennan

Aug 29, 2022 -

Concordville Subaru responded

Hi LTONER96, We appreciate your 5-star review. We are glad to hear our service team was excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

August 26, 2022

Dealership Rating

Employee Rating

They have great customer service. The service process from arrival to departure is very efficient and customer friendly. The service process from arrival to departure is very efficient and customer friendly. More

by D_RAAB

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 29, 2022 -

Concordville Subaru responded

Hi D_RAAB, We appreciate your 5-star review. We are glad to hear our service team made your experience excellent with us. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

August 26, 2022

Dealership Rating

Employee Rating

Friendly helpful knowledgeable and willing to help. Will go “to bat” for their clients with corporate Subaru Will go “to bat” for their clients with corporate Subaru More

by RXMOMM

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 26, 2022 -

Concordville Subaru responded

Hi RXMOMM, Thank you for your 5-star review. We are glad to hear you were satisfied with your service. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

August 23, 2022

Dealership Rating

Employee Rating

Great service! The staff couldn’t be nicer or more helpful. Service and sales staff were very good when we wanted to see the newer model year cars. The staff couldn’t be nicer or more helpful. Service and sales staff were very good when we wanted to see the newer model year cars. More

by MGMADDEN3

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mark Rodgers, John Brennan

Aug 24, 2022 -

Concordville Subaru responded

Hi MGMADDEN3, We appreciate your 5-star review. We are glad to hear our team was excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

August 22, 2022

Dealership Rating

Employee Rating

They are always kind and courteous. They do their best to solve your problem and get you out the door. They do their best to solve your problem and get you out the door. More

by BARB.B505

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 23, 2022 -

Concordville Subaru responded

Hi BARB.B505, Thank you for your 5-star review. We are glad to hear you were satisfied with your service. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

August 21, 2022

Dealership Rating

Employee Rating

We really appreciate our service rep Mellissa ! !! She goes above and beyond to service our (2) Subaru's. !! She goes above and beyond to service our (2) Subaru's. More

by JOSEPH.SLAGLE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 22, 2022 -

Concordville Subaru responded

Hi JOSEPH.SLAGLE, Thank you for your 3-star review. We appreciate your feedback. We are glad that hear Melissa went above and beyond servicing your two Subaru. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki, General Manager

August 21, 2022

Dealership Rating

Employee Rating

Great service. Awesome advisors. Very nice waiting area. Love the free car wash. Thank you. Awesome advisors. Very nice waiting area. Love the free car wash. Thank you. More

by pjdncaa1414

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mark Rodgers, John Brennan , Lauren Scannapieco

Aug 22, 2022 -

Concordville Subaru responded

Hi pjdncaa1414, Thank you for your 5-star review. We are delighted to hear you were satisfied during your visit with us. We are looking forward to seeing you at your next service. Have a great day. Sincerely, Moe Laraki, General Manager

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