Melissa McElwee
Melissa McElwee at Concordville Subaru

Melissa McElwee | Page 2

Assistant Service Manager

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

Contact Me
4.9
721 Reviews

Dealership Experience

9 yrs, 4 mos

Industry Experience

15 yrs, 6 mos

Languages Spoken

English English

4.9

721 Reviews

Write a Review

721 Reviews of Melissa McElwee

May 07, 2025

Dealership Rating
Employee Rating

Everyone is is up beat and helpful. I was guided through the process each way. I never felt stupid asking questions. And I was able to ask questions not related to the service issue. More

by denisebunne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Juarez, Mary Thompson

May 08, 2025

Concordville Subaru responded

Everything we do revolves around people! We find some of the best folks around to build a team that makes buying a car easier for drivers everywhere. Thanks for the great review, Denise! We're here to help out any time you need us.

May 05, 2025

Dealership Rating
Employee Rating

Bob was great. He is very low pressure yet it’s evident that he loves Subarus. More

by marilynrflowers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Novotny , Matt Tannery

May 06, 2025

Concordville Subaru responded

Subaru is what we do best! Just like the rest of our team, Bob is passionate about our cars and SUVs, making him a great resource to learn all about your next new ride. Speaking of which, congrats on your new Subaru! We hope you're enjoying it while you plan that next road trip.

March 07, 2025

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Employee Rating

I have been dealing with Concordville Subaru for many, many years. Dealing with Jill & Mo is always a pleasure. I feel safe working with them. I have a dealership just a mile from me, yet I continue to More

by donnam1208
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moe Laraki, Jill Quale

Mar 07, 2025

Concordville Subaru responded

We can call Jill and Mo our championship tag team with the service they provide! It's great to hear that our team made such an impression; thanks for all the years of business and working together! Be sure your grandsons let us know who they are—we'll be happy to work with them, too.

February 01, 2025

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There is plenty of inventory, treated with kindness and respect, & staff are true Subaru enthusiasts 👍 More

by Ptango214
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Mary Thompson, Joseph Cascio

Feb 03, 2025

Concordville Subaru responded

Your feedback fuels us to keep delivering top-notch service! We hope you love driving Subarus as much as we do. Thank you for the 5-star review—come see us anytime!

January 31, 2025

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Employee Rating

Sales and service experience has been excellent in every way and we couldn’t be more pleased. More

by w.kussmaul
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jan 31, 2025

Concordville Subaru responded

Our entire dealership is a well-oiled machine of fantastic people! Thank you for the 5-star rating; it motivates us to keep up the great work!

January 24, 2025

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Employee Rating

Had my vehicle in for a repair that I felt Subaru Corporate should have handled but Bill in working with Mark (Service Mgr) and Moe (Sales Director) found a way to make the repair and absorbed the co More

by NORRIS76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Moe Laraki, Mark Rodgers , Bill Still

Jan 24, 2025

Concordville Subaru responded

It's always a team effort here, and our dream team is great at making sure customers get what they need! Thank you for choosing us for your car's repair needs. We're always thrilled to see a 5-star review, and Bill, Moe, and Mark earned it. See us again if there is anything else you need!

August 07, 2024

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Melissa has handled my service conversations on the past few service visits (all routine). She's a great representative of the high-quality service I always get at Concordville Subaru. She explained the wo More

by babirmingham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2024

Concordville Subaru responded

Hi babrimingham, Your satisfaction is our motivation! We're glad you had a positive experience with us. Sincerely, Moe Laraki - General Manager

August 04, 2024

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This is a beautiful dealership. I reached out to Mary as a repeat customer and was treated as though I purchased my car here, even better. Mary, Mel and Matthew went beyond what any More

by BRZ Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Carpenter, Mary Thompson , Joel Johnston, Larry (Parts)

Aug 05, 2024

Concordville Subaru responded

Hi Thank you for the glowing review! We're dedicated to providing exceptional service. Sincerely, Moe Laraki - General Manager

April 25, 2024

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Employee Rating

Great people and very helpful. Everyone was so nice. I got a great deal on my vehicle More

by mikealvisi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khaled Malik, John Shields, Maddy Davis, Tim Raysor, Mark Rodgers, Michael Gallagher, Matthew Carpenter , Mathew Poake, Craig Reichert, Mike Alvisi is a great tech

Apr 26, 2024

Concordville Subaru responded

Hi mikealvisi, Thank you for the fantastic review! We're glad you had a positive experience with us. Sincerely, Moe Laraki - General Manager

March 12, 2024

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Employee Rating

Anthony was easy to work with. The 1st car wasn't satisfactory, thankfully there was another available that we could work with. More

by LVB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Cappello

Mar 13, 2024

Concordville Subaru responded

Hi LVB, Thank you for your kind review. We are glad to hear Anthony was excellent to work with during your purchase. We hope to see you on your next visit. Have a great day. Sincerely, Moe Laraki - General Manager

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