Melissa McElwee | Page 2
Assistant Service Manager
Concordville Subaru
1713 Wilmington West Chester Pike
Glen Mills, PA 19342
Dealership Experience
9 yrs, 4 mos
Industry Experience
15 yrs, 6 mos
Languages Spoken
English
721 Reviews
Write a Review721 Reviews of Melissa McElwee
May 07, 2025
Everyone is is up beat and helpful. I was guided through the process each way. I never felt stupid asking questions. And I was able to ask questions not related to the service issue. I was guided through the process each way. I never felt stupid asking questions. And I was able to ask questions not related to the service issue. More
Other Employees Tagged: Tony Juarez, Mary Thompson
May 05, 2025
Bob was great. He is very low pressure yet it’s evident that he loves Subarus. He is very low pressure yet it’s evident that he loves Subarus. More
Other Employees Tagged: Robert Novotny , Matt Tannery
March 07, 2025
I have been dealing with Concordville Subaru for many, many years. Dealing with Jill & Mo is always a pleasure. I feel safe working with them. I have a dealership just a mile from me, yet I continue to many years. Dealing with Jill & Mo is always a pleasure. I feel safe working with them. I have a dealership just a mile from me, yet I continue to go to Concordville Subaru for all our vehicles. The tradition continues with my grandsons. More
Other Employees Tagged: Moe Laraki, Jill Quale
February 01, 2025
There is plenty of inventory, treated with kindness and respect, & staff are true Subaru enthusiasts 👍 respect, & staff are true Subaru enthusiasts 👍 More
Other Employees Tagged: Mary Thompson, Joseph Cascio
January 31, 2025
Sales and service experience has been excellent in every way and we couldn’t be more pleased. way and we couldn’t be more pleased. More
Other Employees Tagged: Maddy Davis, Tim Raysor, Julian Caraballo
January 24, 2025
Had my vehicle in for a repair that I felt Subaru Corporate should have handled but Bill in working with Mark (Service Mgr) and Moe (Sales Director) found a way to make the repair and absorbed the co Corporate should have handled but Bill in working with Mark (Service Mgr) and Moe (Sales Director) found a way to make the repair and absorbed the cost associated. All 3 individuals are extremely professional and customer focused! I have no desire to shop anywhere else because of Bill, Moe and Mark. More
Other Employees Tagged: Moe Laraki, Mark Rodgers , Bill Still
August 07, 2024
Melissa has handled my service conversations on the past few service visits (all routine). She's a great representative of the high-quality service I always get at Concordville Subaru. She explained the wo few service visits (all routine). She's a great representative of the high-quality service I always get at Concordville Subaru. She explained the work being done without pressured "upselling" and kept me well informed as to progress. I was having a bad day on the last visit and made that known, she set aside our "car talk" and related to me as a human being and I left feeling better. I didn't buy my car at this dealership but based on the exceptional service I get here, I will be buying my next one here. More
August 04, 2024
This is a beautiful dealership. I reached out to Mary as a repeat customer and was treated as though I purchased my car here, even better. Mary, Mel and Matthew went beyond what any I reached out to Mary as a repeat customer and was treated as though I purchased my car here, even better. Mary, Mel and Matthew went beyond what anyone could expect to earn my future business. I also met Joel who was happy to direct me where I needed to go. More
Other Employees Tagged: Matthew Carpenter, Mary Thompson , Joel Johnston, Larry (Parts)
April 25, 2024
Great people and very helpful. Everyone was so nice. I got a great deal on my vehicle Everyone was so nice. I got a great deal on my vehicle More
Other Employees Tagged: Khaled Malik, John Shields, Maddy Davis, Tim Raysor, Mark Rodgers, Michael Gallagher, Matthew Carpenter , Mathew Poake, Craig Reichert, Mike Alvisi is a great tech
March 12, 2024
Anthony was easy to work with. The 1st car wasn't satisfactory, thankfully there was another available that we could work with. The 1st car wasn't satisfactory, thankfully there was another available that we could work with. More
Other Employees Tagged: Anthony Cappello

