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Melissa McElwee

Overview Reviews (703) Inventory (290)

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Melissa McElwee

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Melissa McElwee | Page 4

Assistant Service Manager

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

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5.0

703 Reviews

Overview Reviews (703) Inventory (290)

Dealership Experience

7 yrs, 5 mos

Industry Experience

13 yrs, 7 mos

Languages Spoken

English

5.0

703 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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703 Reviews of Melissa McElwee

March 25, 2023

Dealership Rating

Employee Rating

Courteous. Thorough. Efficient. Informative. Professional. Friendly. Skilled. Service advisors, cashier, and manager wonderful. Problem explained. Plan made. Thorough. Efficient. Informative. Professional. Friendly. Skilled. Service advisors, cashier, and manager wonderful. Problem explained. Plan made. More

by Jacqueline E.

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Rodgers, Tiffany West

Helpful 0

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Mar 27, 2023 -

Concordville Subaru responded

Hi Jacqueline E., We appreciate your 5-star review. We are delighted to hear our team provided excellent service. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

March 24, 2023

Dealership Rating

Employee Rating

It is easy to make an appointment, check-in is quick and simple. Very nice waiting area with beverages and a nice place to work or read. Everyone I encountered was helpful and kind. simple. Very nice waiting area with beverages and a nice place to work or read. Everyone I encountered was helpful and kind. More

by Linda McGaha

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Brennan, Michael Clay

Helpful 0

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Mar 27, 2023 -

Concordville Subaru responded

Hi Linda McGaha, Thank you for your 5-star review. We are glad to hear you were satisfied with your service visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

March 23, 2023

Dealership Rating

Employee Rating

Efficient , reliable service. The attendant who took information was very helpful . I recommend your lovation to many people. The attendant who took information was very helpful . I recommend your lovation to many people. More

by ceciliawright

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

March 21, 2023

Dealership Rating

Employee Rating

Everyone was very friendly. It really was very enjoyable doing business with them. They really do care about people coming through the door in sales and service. It really was very enjoyable doing business with them. They really do care about people coming through the door in sales and service. More

by chasbon

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Khaled Malik, Bill Still, Tim Raysor

Helpful 0

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Mar 22, 2023 -

Concordville Subaru responded

Hi chasbon, Thank you for your 5-star review. We are delighted to hear you were satisfied with your experience. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

March 20, 2023

Dealership Rating

Employee Rating

Melissa is THE Best! Her service makes all the difference!!She did everything with 5 stars in every way!! Her service makes all the difference!!She did everything with 5 stars in every way!! More

by RSPIELMAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Mar 21, 2023 -

Concordville Subaru responded

Hi RSPIELMAN, Thank you for your 5-star review. We are delighted to hear Melissa was excellent during your vehicle's service. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

March 19, 2023

Dealership Rating

Employee Rating

Fantastic experience, great, attentive service. I will definitely return and recommend to others. Thank you Concordville Subaru! I will definitely return and recommend to others. Thank you Concordville Subaru! More

by ALISONIRSCH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Brennan, Dave Zegac, Julian Caraballo, Tiffany West, Michael Clay

Helpful 0

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Mar 20, 2023 -

Concordville Subaru responded

Hi ALISONIRSCH, Thank you for your 5-star review. We are delighted to hear you were satisfied with your vehicle's service. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

March 19, 2023

Dealership Rating

Employee Rating

subaru is a good organization, for time i’ve been there, always have gotten great service always have gotten great service More

by TONYVET1947

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Greg Gilley, Tim Raysor, John Brennan, Keith Hawk, Dave Zegac, Julian Caraballo, Tiffany West, Michael Clay , Darren Brown

Helpful 0

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Mar 20, 2023 -

Concordville Subaru responded

Hi TONYVET1947, We are glad to hear our team was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

March 19, 2023

Dealership Rating

Employee Rating

The people in the service department were kind and courteous, the work performed was well done and on time, and the car was even returned clean great people to work with. courteous, the work performed was well done and on time, and the car was even returned clean great people to work with. More

by richcappelli

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Moe Laraki, Khaled Malik, John Brennan, Dave Zegac, Julian Caraballo, Tiffany West, Michael Clay

Helpful 0

Report | Print

Mar 20, 2023 -

Concordville Subaru responded

Hi richcappelli, We appreciate your kind review. We are delighted to hear our team was excellent during your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

March 18, 2023

Dealership Rating

Employee Rating

Excellent service Timely repairs done Knowledgeable customer service Great record keeping on my car Friendly customer service Great record keeping on my car Friendly More

by johncharlesmasek

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tiffany West

Helpful 0

Report | Print

Mar 20, 2023 -

Concordville Subaru responded

Hi Johncharlesmasek, We appreciate your 5-star review. We are glad to hear our team was excellent with your vehicle's service. We are looking forward to seeing you at your next service. Take care. Sincerely, Moe Laraki - General Manager

March 18, 2023

Dealership Rating

Employee Rating

It was very easy and quick to pull in and check in. Everything went smoothly. Everything went smoothly. More

by meremaid1313

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Mar 20, 2023 -

Concordville Subaru responded

Hi meremaid1313, Thank you for your 5-star review. We are delighted to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

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