Melissa McElwee | Page 4

Very pleased with the entire car buying process, they listened to my needs while expediting the paperwork, in an efficient timely manner. listened to my needs while expediting the paperwork, in an efficient timely manner. More

by aimeera106 Verified Customer Verified Customer

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They are always available, prompt, fairly priced and friendly, we go there from Delaware because they are that good friendly, we go there from Delaware because they are that good More

by Wheesq Verified Customer Verified Customer

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Excellent service overall. The service coordinators are very good communicators and the whole team went the extra mile for me. I brought my car in to get a trailer hitch instal The service coordinators are very good communicators and the whole team went the extra mile for me. I brought my car in to get a trailer hitch installed (I wanted all Subaru parts) and happened to be having an issue with a tire. They found a nail in it and patched the tire at no charge which was an “above and beyond” move in my book. I had already committed ~$800 without blinking on the trailer hitch and wouldn’t have argued if I was charged to patch the tire, but my service coordinator was savvy enough to see it was one of those things that’s worth more in the long run by letting it go. Having owned Fords in the past and relied on dealer service from a place that starts with “F” and ends in “red Beans” I can say for comparison sake that had I been in a similar situation as this back in those days the outcome would’ve been far inferior. At a less scrupulous dealership I would’ve been charged through the nose for the tire patch and anything else they could think of doing a “courtesy replacement” of while investigating the tire, and I would’ve been staring down a $1200 bill when I was only prepared for $800. The folks at Concord Subaru know how to take care of customers without giving away the farm! They passed on maybe $25 worth of profit on the tire patch but I left feeling like they saved me $400. Oh and they washed my car at no charge!!! I didn’t know that was thing at Concordville Subaru and I actually almost walked past my car when I went to pick it up because it was so clean I didn’t recognize it! More

by AnonymousOutback Verified Customer Verified Customer

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The folks that take car of customers are the best. They just make you feel welcome. The take the time to be sure you understand exactly what needs to happen. It is a pleasure going in for any kind of They just make you feel welcome. The take the time to be sure you understand exactly what needs to happen. It is a pleasure going in for any kind of issue. THANK YOU ALL More

by Rjtessing Verified Customer Verified Customer

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I purchased my vehicle from Concordville Subaru and I have had all service and repairs performed at this dealership. The staff are great to deal with and they strive to do the best for their customers. I have had all service and repairs performed at this dealership. The staff are great to deal with and they strive to do the best for their customers. I would recommend this dealership. More

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At Concordville Subaru they strive to satisfy their customers. I purchased my vehicle from them and I have had all service and repairs done there. I would recommend this dealership. customers. I purchased my vehicle from them and I have had all service and repairs done there. I would recommend this dealership. More

by KKCHAREST@GMAIL.COM Verified Customer Verified Customer

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Very accommodating. Very quick. Very through and honest. I have both of my Subarus serviced here. Very quick. Very through and honest. I have both of my Subarus serviced here. More

by TSTOUP Verified Customer Verified Customer

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Getting a service appointment was very quick and the repair was completed that same day at a very reasonable rate. Everyone was extremely polite, explaining every action clearly. They also offered a loa repair was completed that same day at a very reasonable rate. Everyone was extremely polite, explaining every action clearly. They also offered a loaner car while they did the work. Win - Win! More

by dianedan08 Verified Customer Verified Customer

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I’ve owned high end luxury cars for decades. Benz, Infiniti, Cadillac, etc. this is my first practical car. First, I love the car. And now that I’ve had service, you should know that never have Benz, Infiniti, Cadillac, etc. this is my first practical car. First, I love the car. And now that I’ve had service, you should know that never have I dealt with a nicer, more efficient group, you guys are great. More

by rkmrob64 Verified Customer Verified Customer

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The service staff are really nice and answer all of your questions in a timely manner. questions in a timely manner. More

by GOSNEYSC15 Verified Customer Verified Customer

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