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Melissa McElwee
Melissa McElwee | Page 53
Assistant Service Manager
Concordville Subaru
1713 Wilmington West Chester Pike
Glen Mills, PA 19342
723 Reviews
Dealership Experience
9 yrs, 10 mos
Industry Experience
16 yrs
Languages Spoken
English
723 Reviews
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723 Reviews of Melissa McElwee
September 08, 2021
The dealer did not disclose that my left rear wheel lignite was stripped by one of Subaru’s mechanics during the prior visit after a tire rotation. I only discovered the problem through another tire c lignite was stripped by one of Subaru’s mechanics during the prior visit after a tire rotation. I only discovered the problem through another tire center. More
by davidwmills
Verified Customer
September 08, 2021
Always courteous and thorough - love working with these people!!! Price is fair. Appreciate honesty regarding what is “really” needed versus nice to have. Will definitely return people!!! Price is fair. Appreciate honesty regarding what is “really” needed versus nice to have. Will definitely return More
by HELEN A
Other Employees Tagged: Mark Rodgers
September 08, 2021
this is my car dealership. bought it here and get it serviced here. Great staff! Reliable, Friendly, Trustworthy. Nice waiting area. Melissa, my service advisor, is awesome. thanks to all! serviced here. Great staff! Reliable, Friendly, Trustworthy. Nice waiting area. Melissa, my service advisor, is awesome. thanks to all! More
by BLAIR.KB
September 07, 2021
Great dealership; great service professionals! They are experts at assessing and determining service requirements and potential repairs. They offer comprehensive information that allows the customer to mak experts at assessing and determining service requirements and potential repairs. They offer comprehensive information that allows the customer to make an informed decision. More
by MCOOLAHAN
September 07, 2021
Once again this dealership impressed me with how they do business. They are truly customer service driven. Thanks to Anthony for setting up my appointment and to Melissa and her service team for making my v business. They are truly customer service driven. Thanks to Anthony for setting up my appointment and to Melissa and her service team for making my visit pleasant and enjoyable. I have to drive an hour from NJ to get to the dealership and so far every trip has been worth it. Thanks for doing such a great job and providing the excellent service that you do. It is a good feeling that your business recognizes how important customer service and relationships are. Well done again Concordville Subaru! More
by robydoby04
Other Employees Tagged: Anthony Cappello , I didn’t catch his name but the young man who checked me in for my appointment should be recognized as well. Very pleasant, polite and caring about my service issue.
September 06, 2021
Friendliest staff! Great service! This dealership service department is excellent. Getting an appointment for service was amazing and the hours were perfect for customers who work Monday - Friday! Service on department is excellent. Getting an appointment for service was amazing and the hours were perfect for customers who work Monday - Friday! Service on a Saturday is outstanding! More
by LINDACIS1
September 05, 2021
On point, on time, helpful. They have never let me down yet and I will continue to be loyal to this dealership. They’re the best around this area. yet and I will continue to be loyal to this dealership. They’re the best around this area. More
by LDALEY6
Other Employees Tagged: Moe Laraki, Mark Rodgers, John Brennan , Zach Catrambone, Ken Cooper, Lauren Scannapieco, Taylor Thornton
September 04, 2021
Great service! No hassle and fast. Staff very friendly, professional and eager to help! You get treats like royalty, they offer updates via text while you wait! Awesome job! professional and eager to help! You get treats like royalty, they offer updates via text while you wait! Awesome job! More
by Sonyafranklin
September 04, 2021
Needed brakes and rotors… as a customer i thought it would be three or four days before they were able to work on my vehicle.. they were able to do the work on the spot and my car was available after th would be three or four days before they were able to work on my vehicle.. they were able to do the work on the spot and my car was available after three hours.. Very pleased More
by GOLF4ORE
September 03, 2021
Since we bought 2010 Subaru forest up to now seems very realizable so we went to look the new model the salesman show us with kindly answered our questions and concerns. At the service counter we had good realizable so we went to look the new model the salesman show us with kindly answered our questions and concerns. At the service counter we had good treatment and wonderful service on the following day. More
by CHEN1943
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