Melissa Steffy
Melissa Steffy at Herb Chambers BMW of Boston

Melissa Steffy

General Manager

Herb Chambers BMW of Boston

1168 Commonwealth Ave
Boston, MA 02134

5.0
80 Reviews
5.0

80 Reviews

Write a Review

80 Reviews of Melissa Steffy

July 17, 2025

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Employee Rating

Hadi and the team at Herb Chambers Boston they are awesome I was feel welcomed every time I go in or call outstanding service I have been a customer since 2006 More

by Hairbysharoncomma
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Hadi Eslami, David Torres

Jul 18, 2025

Herb Chambers BMW of Boston responded

Your outstanding feedback is very much appreciated! Thank you for choosing Herb Chambers BMW of Boston and for sharing your support of Hadi and the team. We look forward to welcoming you back next time!

July 05, 2025

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Always great working with Hadi, great and efficient service. Look forward to the next lease upgrade More

by massimo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hadi Eslami, David Torres

Jul 07, 2025

Herb Chambers BMW of Boston responded

We really appreciate you taking the time to leave Herb Chambers BMW of Boston this awesome review, thank you!

July 01, 2025

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Everyone in the service is extremely helpful and Jurell was incredible in working with us More

by ersoybetul93
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: James Gibbons , Jurell

Jul 02, 2025

Herb Chambers BMW of Boston responded

Your support shines as bright as five stars! See you again soon! Thank you! - Herb Chambers BMW of Boston

June 22, 2025

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As customer for many years and always fully satisfied! From sales to service Herb is the best. More

by mortondean
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matt Krappe

Jun 23, 2025

Herb Chambers BMW of Boston responded

Thank you for your confidence in Herb Chambers BMW of Boston. We are grateful to have you as a customer!

January 12, 2025

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Herb Chambers BMW of Boston is an excellent dealership with a fantastic service department. I have been a customer there for several years and bought 3 cars from them. Their service department always does More

by oliver77
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nick Lagas, Matt Krappe , Julieth Pineros

Jan 13, 2025

Herb Chambers BMW of Boston responded

Oliver, thank you for your continued support and recommendation of Herb Chambers BMW of Boston! We're delighted to hear that Matt and Julieth have consistently provided excellent service. We look forward to serving you again in the future!

December 27, 2024

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Professional sales people, no pressure, best selection! This is our 3rd car purchased from Nick More

by susanschechter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Lagas, Mohammed Omar

Dec 28, 2024

Herb Chambers BMW of Boston responded

Hi Susan, we're happy to hear about your positive experience with our professional, no-pressure sales team and Nick at Herb Chambers BMW of Boston. We hope to see you next time! Enjoy your new ride!

October 27, 2024

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Always vIP treatment at BMW Boston, I have been to many BMW dealers nearby and the connection you make at Boston bmw does not compare to any in area. If you want to be treated more than just a number, swit More

by Jayden
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matt Krappe, Higor Teixeira

Oct 28, 2024

Herb Chambers BMW of Boston responded

Jayden, thank you for sharing your experience with Herb Chambers BMW of Boston! We're delighted to hear that our team provides the exceptional care you're looking for. We appreciate your recommendation and look forward to serving all your BMW needs in the future!

August 31, 2024

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Very good service. They always take good care of me every time I’m there for service. More

by amine_j
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 03, 2024

Herb Chambers BMW of Boston responded

Thank you for leaving the team this five-star review! We look forward to seeing you again! - Herb Chambers BMW of Boston

April 20, 2024

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Employee Rating

Great service been a customer for over 20 years and have 3 BMW’s in family. Have bought numerous cars from Herb Chambers and get my cars always serviced there. More

by BMW Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Omar, Higor Teixeira, Hank Santos , Jurrell

Apr 22, 2024

Herb Chambers BMW of Boston responded

We're grateful for your loyalty over the years! It's always a pleasure to assist you at Herb Chambers BMW of Boston. Here's to many more years and BMWs in your family!

March 30, 2024

Dealership Rating
Employee Rating

Great service. Hadi Eslami, a client advisor, is professional, very friendly and helpful. If you want to buy a BMW, go to Herb Chambers BMW of Boston. The showroom More

by tipawano84
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Hadi Eslami, Mohammed Omar , Dan

Apr 01, 2024

Herb Chambers BMW of Boston responded

We're so glad to know you had a great experience with Hadi & the team at Herb Chambers BMW of Boston! Enjoy your new iX and please don't hesitate to reach out if we can be of service again in the future!

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