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Melissa Tyler
Melissa Tyler at DCH Wappingers Falls Toyota
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Melissa Tyler | Page 11

Service Appointment Coordinator

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.8
262 Reviews

Dealership Experience

6 yrs, 1 mo

Languages Spoken

English English

4.8

262 Reviews

Write a Review

262 Reviews of Melissa Tyler

April 04, 2023

Dealership Rating
Employee Rating

Everyone is very friendly and good teamwork always. Even on the bad days… I like it More

by kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daryl Callahan, Mary Berenguer, David Kolozy, Michael Newsham, Thomas Hackett, Ben Carlson, Jennifer Korwatch, Jason Gasiunas, Mathew Rivera

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Apr 04, 2023

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

March 31, 2023

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Employee Rating

You guys are always the best, super professional, and friendly, and aways on point!! Thank you. More

by PSANDOVALBAYON
Service Price Transparency
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Recommend Dealer
Yes
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Apr 03, 2023

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

March 31, 2023

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Employee Rating

\My service was for wheel rotation. It took 2.5 hours to do. That is very unacceptable to me. Mind you I thought I needed an oil change also. Nut i was informed that I did not at this t More

by BillyAlex4614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera

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Apr 06, 2023

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

March 30, 2023

Dealership Rating
Employee Rating

Everything I needed repaired was taken care of with kindness. Thank you for your service. More

by mlpryor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera

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Mar 31, 2023

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! It's a pleasure to know our team could assist you and provide you with great service.

March 30, 2023

Dealership Rating
Employee Rating

Good but they lost my prescription glasses for driving. But good service plus up to date More

by EVETT_D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Ben Carlson, Mathew Rivera

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Apr 04, 2023

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

March 30, 2023

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Employee Rating

Great service and a wonderful personal very efficient,l recommend that company to my family and friends. More

by Ramon mejia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera

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Mar 31, 2023

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

Apr 04, 2023

Ramon mejia responded

You welcome

March 24, 2023

Dealership Rating
Employee Rating

Good work and a comfortable place for people to wait. This is my second car to lease here and very happy. More

by CTHOMPS56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Mathew Rivera

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Mar 27, 2023

DCH Wappingers Falls Toyota responded

Thank you for your kind words and loyalty to our dealership!

March 23, 2023

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Service was quick and efficient. Everything was explained clearly and I was informed of my options. More

by JOEMASOPUST4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera

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Mar 24, 2023

DCH Wappingers Falls Toyota responded

Thank you for the five-star review, Joe! We're so happy you had such a great experience at our dealership and we look forward to working with you again in the future!

March 20, 2023

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Employee Rating

Very courteous, on time service. Very professional. I plan on staying with the dealership for the remainder of the life of the vehicle.. More

by GABESHAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett

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Mar 21, 2023

DCH Wappingers Falls Toyota responded

Thank you for the five-star review! We're so happy you had such a great experience at our dealership and we look forward to working with you again in the future!

March 20, 2023

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Employee Rating

They managed to give me my appointment when I needed it. My only complaint was it 1 and 1/2 hours for just an oil change. More

by stanperl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera

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Mar 22, 2023

DCH Wappingers Falls Toyota responded

Hello Stanperl, I'm Happy to hear that we got you in, however not so happy it took so long. Please accept our apology. It should never take that long, or we should have been up front if things were running behind. Thank you, Ben Carlson 845-296-4261

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