Melissa Tyler
Melissa Tyler at DCH Wappingers Falls Toyota
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Melissa Tyler | Page 10

Service Appointment Coordinator

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.7
267 Reviews

Dealership Experience

6 yrs, 1 mo

Languages Spoken

English English

4.7

267 Reviews

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267 Reviews of Melissa Tyler

May 02, 2023

Dealership Rating
Employee Rating

Too much waiting. Differing explanations for delays. Resets to expectations. No consistent story. Many runarounds. More

by rsmith3082
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2023

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department. We appreciate your comments and we'll be sure to share them with our management team.

April 29, 2023

Dealership Rating
Employee Rating

Was serviced quickly, and staff was very helpful. Will be back for more repairs n More

by kingdomkey5362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2023

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

April 28, 2023

Dealership Rating
Employee Rating

The staff was friendly, the dealership is clean. The service agent was helpful ordering the work I needed done. The mechanic did the work that was ordered. The car is maintained in good condition More

by feliciabyrne12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2023

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

April 28, 2023

Dealership Rating
Employee Rating

Good thank you for your service I m really appreciate it again thank you and have a nice weekend More

by HUNG3165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2023

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

April 24, 2023

Dealership Rating
Employee Rating

Good service, happy with the customer service provided. Will use them again, and would recommend. More

by TYRIK.RIGGINS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

Apr 25, 2023

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

April 23, 2023

Dealership Rating
Employee Rating

I trust in toyota service and good place to go next time just do request and ready for More

by J.SANDOVAL.07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Gasiunas, Mathew Rivera

Apr 24, 2023

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

April 21, 2023

Dealership Rating
Employee Rating

I am a Toyota for over 20 years alway did a great job on my car More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2023

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

April 21, 2023

Dealership Rating
Employee Rating

The truth is very bad because they are attentive only to sell.no good t More

by WILLIAMALVARADO30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 24, 2023

DCH Wappingers Falls Toyota responded

We thank you for your business and apologize for the inconvenience. Please contact Ed Ruela at EdmundRuela@driveprestige.com to help rectify the issue.

April 20, 2023

Dealership Rating
Employee Rating

I always choose DCH Wappingers Toyota. I am only adding more words because the survey requires. More

by TLYNCH6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2023

DCH Wappingers Falls Toyota responded

Thanks for your great 5-star rating. We really appreciate your feedback.

April 17, 2023

Dealership Rating
Employee Rating

They are always professional, kind , and courteous. The facility is well organized, clean, and user-friendly. More

by ECUE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2023

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star rating and we will hope to see you again!

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