Melvin Alston
Melvin Alston at Jim Hudson Lexus

Melvin Alston | Page 17

Service Advisor - Lexus Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

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5.0
313 Reviews
5.0

313 Reviews

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313 Reviews of Melvin Alston

December 06, 2021

Dealership Rating
Employee Rating

Melvin is an excellent service rep. Jim Hudson is lucky to have him. Smooth service visit. More

by Mvs51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2021

Jim Hudson Lexus responded

Thanks for this awesome review! We are pleased that our team was wonderful to work with. We appreciate your trust in us to do the job right.

October 08, 2021

Dealership Rating
Employee Rating

Hi Ronald - My Salesman Ronald Best, is the BEST! @ Jim Hudson Lexus of Columbia 328 Killian Rd, he got his last name honestly and wears it well,, because he is the BEST!!!!! At his work! His work speak More

by barbaraoneal44
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Best

Oct 10, 2021

Jim Hudson Lexus responded

Barbara, your review made our day! We couldn't agree more that Ronald truly is the best at what he does, and it's outstanding that you had the chance to experience his attentive and informative care. It's wonderful to hear you say that his customer service is second to none and that Sam's efforts in finance made that piece of your purchase so simple as well. We couldn't be happier to hear that your new Lexus NX 300 makes you feel like a queen, and the entire Jim Hudson Lexus of Columbia team hopes you continue to love every mile in it!

September 17, 2021

Dealership Rating
Employee Rating

Melvin has been my service guy for more than 10 years. He is trustworthy and very professional. He’s the BEST in Jim Hudson Lexus SERVICE Department! More

by J. Chatman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2021

Jim Hudson Lexus responded

Thanks for the 5-star review of Jim Hudson Lexus of Columbia! We're proud to have earned your loyalty and we look forward to serving you next time!

August 19, 2021

Dealership Rating
Employee Rating

Melvin is the best!! Makes it easy and pleasant experience. Always helpful and prepared. Clean and friendly atmosphere no matter how busy they are . No complaints More

by Mbgwinn56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Mercado

Aug 19, 2021

Jim Hudson Lexus responded

We are thrilled that you continue to choose Jim Hudson Lexus of Columbia for your service needs! Thank you for sharing your kind feedback about Melvin and the team, it is gratifying to know that you are always so well taken care of. See you next time!

August 06, 2021

Dealership Rating
Employee Rating

Melvin did a great job assisting me with getting my car serviced! He was professional and courteous. Thank you for getting my Lexus 250 serviced in a timely manner! More

by Mertha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 06, 2021

Jim Hudson Lexus responded

Mertha - Thank you for taking the time to review us! We are so happy to hear that Melvin delivered a successful service experience. Drive safely, and we hope to see you back at Jim Hudson Lexus of Columbia!

July 07, 2021

Dealership Rating
Employee Rating

Clean beautiful and offers refreshments for long waits . Relaxing envy More

by rmack_59@yahoo.com
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Tony Locklear, Erik Due , Kimberly?

June 27, 2021

Dealership Rating
Employee Rating

My service experience at Jim Hudson Lexus, as usual, was very pleasant. Beginning with the call to scheduler to the delivery of my serviced Lexus, my interactions with the staff were very friendly and profe More

by Lex789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mrs. Daniels and Mr. Kerlagon

Jun 28, 2021

Jim Hudson Lexus responded

Thank you for reviewing your service experience here at Jim Hudson Lexus of Columbia - we're glad we could make it so smooth and seamless! Safe travels in your Lexus and come back again next time!

June 17, 2021

Dealership Rating
Employee Rating

Shannon was awesome as were the telephone receptionist and the escort. I needed a loaner because my 92 year old Mom couldn’t help me so I very much appreciate that More

by Carol Blount
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shaun Crosier, Danny Chupek, Tanner Carnes , Shannon Stratford

Jun 17, 2021

Jim Hudson Lexus responded

Carol, we are delighted that Shannon and the team could give you a five-star experience! Thank you for coming to Jim Hudson Lexus of Columbia, we are grateful for your business and your kind review. Have a wonderful day!

June 12, 2021

Dealership Rating
Employee Rating

The service was outstanding as always. I was seen promptly for my appointment by Mr. Alston. He explained the scheduled service, completed the agreement for a loaner and informed me my Lexus would be More

by Lex789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mrs. Daniels and Mr. Younts

Jun 14, 2021

Jim Hudson Lexus responded

Thank you for trusting Jim Hudson Lexus of Columbia with your vehicle. We're glad to see that our team helped you get back on the road safely!

June 09, 2021

Dealership Rating
Employee Rating

Jim Hudson Lexus IS the best for service compared to other dealerships. I actually have another brand automobile and when I take that one for service, there is a long wait time to check in and even long More

by DSJ
Customer Service
Recommend Dealer
Yes
Jun 09, 2021

Jim Hudson Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a seamless service experience working with the Jim Hudson Lexus of Columbia team. We are wishing you safe travels and hope to see you again down the road!

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