Melvin Alston
Melvin Alston at Jim Hudson Lexus

Melvin Alston | Page 18

Service Advisor - Lexus Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

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5.0
313 Reviews
5.0

313 Reviews

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313 Reviews of Melvin Alston

May 27, 2021

Dealership Rating
Employee Rating

It's hard to top perfect! professional-efficient-and friendly.I will be happy to recommend this dealership to anyone interested in a satisfactory experience! More

by Pierre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 27, 2021

Jim Hudson Lexus responded

Pierre, this glowing review makes our day! Thank you for trusting Jim Hudson Lexus of Columbia with your business, and for recommending our work to others. Safe travels and we look forward to seeing you next time!

May 11, 2021

Dealership Rating
Employee Rating

Sam and Melvin are the BEST! Professional and courteous, they provide updates on the service progress along with clear explanations of any unexpected vehicle issue. More

by jfcpalmetto@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Mercado

May 11, 2021

Jim Hudson Lexus responded

It is terrific to hear that Sam, Melvin, and the team delivered such communicative, top-notch service! Thank you for choosing Jim Hudson Lexus of Columbia, and for taking the time to review our work. We look forward to seeing you next time!

April 27, 2021

Dealership Rating
Employee Rating

Melvin Alston was my representative who did a 5 Star job listening to my issues, addressing them and assuring me I was in good hands with Lexus Service for duration of ownership. More

by Lexus Service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 27, 2021

Jim Hudson Lexus responded

We are pleased to hear you had a great experience and that Melvin could help address and fix your issues. All of us at Jim Hudson Lexus of Columbia are happy to help for your next service. Thank you!

April 15, 2021

Dealership Rating
Employee Rating

Associates are always professional. There are comfy accommodations and great interest is given to customer satisfaction. Availability of a courtesy vehicle is definitely a reason for repeat patronage. More

by wre531
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tanner Carnes

Apr 16, 2021

Jim Hudson Lexus responded

Customer feedback is important to us and we truly appreciate your positive review. Thank you for being a great Jim Hudson Lexus of Columbia customer!

April 06, 2021

Dealership Rating
Employee Rating

As always I had a great experience while waiting to get my car service. I look forward to my next visit to get my car service. More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 06, 2021

Jim Hudson Lexus responded

We truly appreciate your continued business and kind review! Thank you from all of us at Jim Hudson Lexus of Columbia and safe travels until we see you next.

April 01, 2021

Dealership Rating
Employee Rating

Everyone is always very nice and helpful. They do a great job of keeping me informed about the whole process and during the day, where we are at in the process. It's very helpful to know these things. More

by Genie in a Bottle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2021

Jim Hudson Lexus responded

We can’t thank you enough for the excellent review of Jim Hudson Lexus of Columbia! Thank you for your confidence in our service team!

March 31, 2021

Dealership Rating
Employee Rating

Melvin, my service representative was exceptional. He was thorough in explaining what service was due and how long it would take to complete the service. A true professional! More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2021

Jim Hudson Lexus responded

Pete, it is great to hear that Melvin delivered such thorough, communicative service! Thank you for giving Jim Hudson Lexus of Columbia your business and excellent review. See you next time!

March 24, 2021

Dealership Rating
Employee Rating

The service is always excellent and fast. I came in for one item, but they found some other items that need attention so they made the necessary repairs. Thanks guys. More

by willie m leathers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shaun Crosier, Danil Weih , Shannon Stratford

Mar 24, 2021

Jim Hudson Lexus responded

Thank you for your continued business and your confidence in our team. We are always happy to help here at Jim Hudson Lexus of Columbia!

March 18, 2021

Dealership Rating
Employee Rating

Melvin is very helpful and does a good job to make sure I have an excellent service experience every time. I have been using Jim Hudson Lexus for over 8 years now. More

by Jplambe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 19, 2021

Jim Hudson Lexus responded

Thank you so much for trusting us with your vehicle time and time again! We are thrilled that you can depend on Melvin to provide excellent service. All of us here at Jim Hudson Lexus of Columbia wish you safe driving.

March 11, 2021

Dealership Rating
Employee Rating

Service Representative was exceptionally helpful and made sure that all of my needs were met. In addition, I was confident that my servicing needs were in good hands, that’s why I am a bi-monthly repeat cus More

by hbrooker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 11, 2021

Jim Hudson Lexus responded

Thank you for the great review! We are proud to have earned your business and happy to hear that you had such an exceptional experience working with Melvin. Drive safely, and we are looking forward to seeing you again at Jim Hudson Lexus of Columbia!

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