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Melvin Gawley
488 Reviews
488 Reviews of Melvin Gawley
November 14, 2019
Excellent Work The Honda Service team is excellent to work with, and have in directly helped sell us a second set of Honda since I know then they will be the ones he The Honda Service team is excellent to work with, and have in directly helped sell us a second set of Honda since I know then they will be the ones helping with maintenance and any repairs. More
by COLVINC
Verified Customer
November 13, 2019
Great staff to work with Would recommend for both sales and service. Have always had great staff that is friendly and knowledgeable. Sevice dept get you in and out in a t Would recommend for both sales and service. Have always had great staff that is friendly and knowledgeable. Sevice dept get you in and out in a timely manner. More
by JBZ.IOWA
Other Employees Tagged: Adolfo Ninaquispe, John Augustine
November 06, 2019
Service visit Very quick service. I didn’t have to wait very long at all and then I was done. They completed my service request and talked to me about how to plan v Very quick service. I didn’t have to wait very long at all and then I was done. They completed my service request and talked to me about how to plan visits for future needs. More
by SARLATDUBOIS
November 05, 2019
Tiesome This was a frustrating experience for me and Mel: Although my R front tire were checked to find why it was leaking, the tire expert wasn't able to det This was a frustrating experience for me and Mel: Although my R front tire were checked to find why it was leaking, the tire expert wasn't able to determineasits causing the problem In addition the low tire pressure light came on during my return trip home. But Mel and his colleagues tried. One service agent speculated that the problem may be the warmer temperatures, but Monday wasn't exactly a heat wave and what happens when the tires heat up? Usually, the staff is spot on. More
by RWCHAPMAN01
November 04, 2019
Efficient and friendly I had some warranty issue and they got me in right away and had the car ready before the promised pick up time. No hassles about the warranty. I had some warranty issue and they got me in right away and had the car ready before the promised pick up time. No hassles about the warranty. More
by HELIVES4@gmail.com
November 03, 2019
Very good service! I always get fast and friendly service at Ames Honda. The service staff takes great care of you and seems to get the job done right. They keep you inf I always get fast and friendly service at Ames Honda. The service staff takes great care of you and seems to get the job done right. They keep you informed of the progress of the work.. A very personal and friendly experience. More
by LMBOWLINC
Other Employees Tagged: Joshua Smith
November 02, 2019
Always fair! Excellent customer service! Mel and Josh both had multiple contacts with me and were great with keeping me informed on the work being done on my Civic Excellent customer service! Mel and Josh both had multiple contacts with me and were great with keeping me informed on the work being done on my Civic. More
by DINGKINGF2
Other Employees Tagged: Joshua Smith
November 01, 2019
This is a great dealership to be working with every time! Mike Gougherty the general manager is a great person to deal with every time! Mel Gawley is an outstanding service manager and Josh Smith does a grea Mike Gougherty the general manager is a great person to deal with every time! Mel Gawley is an outstanding service manager and Josh Smith does a great job of making sure everything is taken care of properly. More
by PRINCIPALWARD
Other Employees Tagged: Brian Fox, Tom Wishman, Adolfo Ninaquispe, Doug Krogman, Jerry Hebrink, Wayde Klingbeil, Joshua Smith, Austin Oppenheimer , Lindy Ellett
October 31, 2019
Excellent staff and service! My 2012 Honda broke down on day 1 of a road trip, just 2 hours into the day! From the minute we walked into the Ames dealership everyone was so kind My 2012 Honda broke down on day 1 of a road trip, just 2 hours into the day! From the minute we walked into the Ames dealership everyone was so kind and helpful, acknowledging that my day wasn't going well! Mel was most helpful and we spoke nearly every day as he kept me updated on the progress of the repair! Awesome staff and service!! More
by RIEWE
Other Employees Tagged: The receptionist
October 22, 2019
Oil change & check blower fan Got my oil changed and asked them to check into why my blower fan worked on 1, 2 and 3 but shut off when I changed it to 4. They got me the answers a Got my oil changed and asked them to check into why my blower fan worked on 1, 2 and 3 but shut off when I changed it to 4. They got me the answers as to what was wrong and gave me the options. Always friendly and helpful. More
by JLAGESCHULTE
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