Merchants Service Center
Merchants Service Center at Merchants Auto

Merchants Service Center | Page 4

Merchants Service Center

Merchants Auto

1278 Hooksett Rd
Hooksett, NH 03106

Contact Me
4.1
157 Reviews
4.1

157 Reviews

Write a Review

157 Reviews of Merchants Service Center

March 09, 2024

Dealership Rating
Employee Rating

I love the help they all give me , I got the perfect car I recommend this place!! More

by iannromero2018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Petrucelli

Mar 13, 2024

Merchants Auto responded

Ian, thanks for taking the time to leave a review. We're so happy to hear you were able to leave with a vehicle you love!

March 08, 2024

Dealership Rating
Employee Rating

Merchants Auto Service is a combination of great people, easy in and out process, and quality service. They are an all-around good experience. More

by brian.sevigny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kaeli Jutras

Mar 13, 2024

Merchants Auto responded

Brian, thanks for taking the time to leave a review! We're glad to have been able to help.

March 04, 2024

Dealership Rating
Employee Rating

I alway receive great service at Merchants. They are fair in their prices and they only fix things that need fixing. More

by Kristinpearce1035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Young

Mar 13, 2024

Merchants Auto responded

Kristin, thank you for your review. We're happy to be able to provide great service!

March 02, 2024

Dealership Rating
Employee Rating

Bob LaBrie was great explained everything to me was upfront and honest about what was gonna happen couldn’t have asked for a better guy!! Ty again Mr LaBrie I hope you get a day off soon. More

by jenniferdouglass54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Surprenant , Cory Normand, Bob LaBrie he was the great

Mar 12, 2024

Merchants Auto responded

Jennifer, thanks for your review. We're glad you had a great experience with Bob and the team! Congrats on your new vehicle.

March 01, 2024

Dealership Rating
Employee Rating

Top Notch Service! Had an issue with my new car and they took care of that Immediately! I am Very Happy with Merchant's ! Will recommend to all family and friends . Wi More

by Divagalour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Young, Sales Staff, Brian Surprenant, Semir Hasanovic, Toby Peña , Jared Dobens, Timothy Randlett

Mar 12, 2024

Merchants Auto responded

We are so happy to have been able to help! Thanks for your review.

February 29, 2024

Dealership Rating
Employee Rating

Absolutely terrible. Completely scammed me, horrible vehicle and staff is worse. Especially that little weasel Riley the “manager” who is a pure coward. Doesn’t have the More

by Leerussell00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 05, 2024

Merchants Auto responded

Hello, We are sorry you were unhappy with your experience. Riley let me know that you were offered a loaner during the service of your truck and that they made everything right, mechanically. We aim to make every experience positive, which is why we offer a 7-day/500 mile money-back guarantee. There should not have been any surprises with your monthly payment, as that is noted in the contract that you signed. While you are totally welcome to leave a negative review based on your experience, name calling is not needed, and we'd appreciate you removing the "little weasel" and "pure coward" from your review. Regards, Merchants Auto

February 26, 2024

Dealership Rating
Employee Rating

Follow thru, good customer service, work with most to secure a vehicle, 60 years in business, dealer will come thru even if credit score boardline More

by jm821425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Young , Kayla, very professional, excellent customer service

Mar 12, 2024

Merchants Auto responded

Thanks for taking the time to leave a review!

February 25, 2024

Dealership Rating
Employee Rating

Michael ckols excellent for merchants he helped me with everything we were out of there with a bmw in 1 hour More

by johnnytamayo9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2024

Merchants Auto responded

Johnny, congrats on your new BMW! You can't beat efficient and friendly service!

February 19, 2024

Dealership Rating
Employee Rating

My car dealer was very nice and helpful and I'm happy with my new vehicle. More

by brianaegancarz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2024

Merchants Auto responded

Thanks for the kind words. -Merchants Auto

February 16, 2024

Dealership Rating
Employee Rating

I got the car I saw online and was pleased the service I received. The sails department answered all my questions and very happy with my purchase More

by darlene011760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Surprenant

...
4
...

Dealership Inventory (606 Vehicles)

used 2020 Honda Fit car, priced at $11,950
2020 Honda Fit
used
- exterior
CVT
Front-wheel Drive
used 2023 Ram ProMaster 2500 car, priced at $31,500
2023 Ram ProMaster 2500
used
Bright White Clearcoat exterior
Automatic
Front-wheel Drive
used 2024 Ram 1500 car, priced at $39,200
2024 Ram 1500
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
used 2025 Ram ProMaster 2500 car, priced at $37,900
2025 Ram ProMaster 2500
used
Bright White Clearcoat exterior
Automatic
Front-wheel Drive
used 2021 Nissan Altima car, priced at $14,980
2021 Nissan Altima
used
Glacier White exterior
CVT
Front-wheel Drive
used 2020 Chevrolet Silverado 1500 car, priced at $27,450
2020 Chevrolet Silverado 1500
used
Summit White exterior
Automatic
Four-wheel Drive