Merchants Service Center | Page 9

More than I expected I haven't had many experiences at big dealerships but this experience was awesome. I will go back to see rodney when I'm ready for my next vehicle. I haven't had many experiences at big dealerships but this experience was awesome. I will go back to see rodney when I'm ready for my next vehicle. Thanks again for the stress free experience. More

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Gene's the man Gene C. was extremely helpful and went to extensive lengths in order to get me a vehicle despite my terrible credit. I have only written a four star r Gene C. was extremely helpful and went to extensive lengths in order to get me a vehicle despite my terrible credit. I have only written a four star review because of Chuck, you know what you did..... Gene is what a car salesman should be, attentive, genuinely positive and just an overall good dude, I would recommend him to anyone I know. More

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Easy and smooth transaction! Excellent experience! Lisa Petrucelli, my saleswoman, was amazing from the start. We started communicating via online chat and in less than an hour I was already approved f Lisa Petrucelli, my saleswoman, was amazing from the start. We started communicating via online chat and in less than an hour I was already approved for financing and my car was waiting for me at the dealership. Very easy and smooth transaction. They never rush through the paperwork, carefully explaining every detail on the forms you are signing. Finance manager Steve was fantastic. He took the time to explain everything to me about my loan, gap insurance and extended warranty. I love this dealership. I will recommend them to all my family and friends,especially Lisa Petrucelli, no pressure sales woman that goes above and beyond for her clients. Thank you! Very satisfied customer Michelle Bedard More

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Great experience We had a great experience when I came in to update my vehicle. Everyone we came in contact with was friendly and helpful. Scott the manager came and g We had a great experience when I came in to update my vehicle. Everyone we came in contact with was friendly and helpful. Scott the manager came and greeted us both days we were there. Our salesman Andy was great to work with . Would recommend Merchants Auto to everyone. More

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Amazing personable staff!!! My husband and I went to Merchants Auto looking to buy a second car. We were originally looking for something cheap and Jeff was willing and able to w My husband and I went to Merchants Auto looking to buy a second car. We were originally looking for something cheap and Jeff was willing and able to work with us and found us a car within our original price range. After a few days of talking and looking at finances we determined that we could go a little higher up in price. So, we went back and spoke with Joe. He and Steve worked together and got us a GREAT car for an AMAZING value! They are really a great team that worked with us AND within our budget. I couldn’t ask for a better experience. More

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Great place to go if you have less than perfect credit I drove a 2001 Mazda Tribute which just cost me $1000 in repairs, and it blew a motor and left me stranded. I needed a good car badly and Rodney was a I drove a 2001 Mazda Tribute which just cost me $1000 in repairs, and it blew a motor and left me stranded. I needed a good car badly and Rodney was able to find me a 2016 Elantra with 30000 miles at a very reasonable price! They worked with my credit score and not only got me financing, but they offered a great warranty, found me a seriously updated car, and even got the car new tires and up to brand new status!! This experience also allowed me a way to build better credit! Thanks rodney and merchants! In all:Great place!! More

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Fast service The staff at merchants were wicked friendly and got our loan approved supr fast. Richard helped slot finding a great car for our needs. And Steve was The staff at merchants were wicked friendly and got our loan approved supr fast. Richard helped slot finding a great car for our needs. And Steve was really fast at getting our paperwork done.i just wish we had gone earlier in the day..well worth the trip.. More

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First car I was looking for a good car that I could rely on for transportation that was within my budget. I had gotten fantastic help finding the best car for m I was looking for a good car that I could rely on for transportation that was within my budget. I had gotten fantastic help finding the best car for me. More

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Painless Lisa made this smooth and seamless. She went above and beyond and got me into a great car quickly! I would recommend her and Merchants to my friends. Lisa made this smooth and seamless. She went above and beyond and got me into a great car quickly! I would recommend her and Merchants to my friends. More

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Awesome and pressure free!! I had no plans on buying last Sunday. I wanted to shop. But after Joe drove me around the lot. I saw a vehicle that met all of my needs and wants. I had no plans on buying last Sunday. I wanted to shop. But after Joe drove me around the lot. I saw a vehicle that met all of my needs and wants. There was no pressure I just didn't want to to be one of those who compulsively buy. The car was right the price was right and the salesperson was right. Service is great and pleasant More

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