Mia Castle
Mia Castle at Mercedes-Benz of Annapolis

Mia Castle | Page 2

Sales & Leasing Consultant

Mercedes-Benz of Annapolis

324 Sixth St
Annapolis, MD 21403

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5.0
94 Reviews

"Proudly recognized as a Triple Winner for Sales Excellence at Mercedes-Benz of Annapolis, earning Sales Consultant of the Year in 2021, 2023 and 2024."

Dealership Experience

5 yrs, 10 mos

Industry Experience

15 yrs, 6 mos

Specialties & Trainings

Mercedes-Benz Certified 2025

5.0

94 Reviews

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94 Reviews of Mia Castle

December 13, 2024

Dealership Rating
Employee Rating

"Mia was an absolute gem! She stepped right in and made sure I had everything I needed, going above and beyond to assist me. If I had to buy another car tomorrow, Mia would be More

by Coretta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 15, 2024

Mercedes-Benz of Annapolis responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

Dec 15, 2024

Mercedes-Benz of Annapolis responded

Hi Coretta, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 08, 2024

Dealership Rating
Employee Rating

Mia was awesome from beginning to end! She provided 4 options of the vehicles I liked and found me my dream vehicle. She was so kind, attentive and very informative with helping navigate m More

by Henry.renia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 09, 2024

Mercedes-Benz of Annapolis responded

Henry, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Annapolis!

Dec 12, 2024

Mercedes-Benz of Annapolis responded

Henry, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 07, 2024

Dealership Rating
Employee Rating

Let me begin by stating that this review is not a reflection of my salesperson but is strictly about Rori Brown. I have been waiting for a promised part for over three weeks, and unfortunately, Rori More

by mmarcel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Rori Brown

Dec 17, 2024

Mercedes-Benz of Annapolis responded

mmarcel, Thank you for taking the time to speak with our General Manager, Matt Dolesh, and informing him that your issue has been resolved. We were happy to hear that your experience with Mia was outstanding, and we look forward to assisting in the future. If you need anything further, please contact Matt directly at 443-875-0471 or mdolesh@mileone.com.

November 28, 2024

Dealership Rating
Employee Rating

The best experience I’ve ever had at a dealership felt like home and more. Definitely would recommend. Mia is the sweetest person ever, I was at the dealership for a couple of hours but she made it feel l More

by Jai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 29, 2024

Mercedes-Benz of Annapolis responded

Hi Jai, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 17, 2024

Dealership Rating
Employee Rating

If there were more than 5 stars to rate Mia, I would give them without a heart beat. She is absolutely hands down the best. I came in to trade in my Honda accord for a convertible C class. While she had othe More

by Pinky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Allen Belcher, Larry Cash,Sr

Oct 19, 2024

Mercedes-Benz of Annapolis responded

Hello Pinky, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. We hope you continue to choose us for all your automotive needs! Take care!

October 01, 2024

Dealership Rating
Employee Rating

Mia is the ultimate sales professional. Mia made the entire process of leasing a new Mercedes incredibly easy. Look no further than Mia if you are considering a Mercedes Benz. More

by JAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry Cash,Sr

Oct 04, 2024

Mercedes-Benz of Annapolis responded

Hi, thank you for your feedback. We're thrilled you found our team helpful and the whole experience pleasant and easy. Safe travels!

Oct 06, 2024

Mercedes-Benz of Annapolis responded

Hi, thank you for your feedback. We're thrilled you found our team helpful and the whole experience pleasant and easy. Safe travels!

September 24, 2024

Dealership Rating
Employee Rating

We have been buying Mercedes Benz cars since 1982 and Darrell is the best sales professional we have ever met! We were impressed with not only his outgoing, sincere, authoritative personality but also w More

by Jane Grunstra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 29, 2024

Mercedes-Benz of Annapolis responded

Hi Jane, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Mercedes-Benz of Annapolis as your first choice for service!

Sep 29, 2024

Mercedes-Benz of Annapolis responded

Hi Jane, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 06, 2024

Dealership Rating
Employee Rating

Mia is fantastic! She helped me transition to an electric vehicle, very knowledgeable! Every question I had, she answered and helped me understand how it worked. I hig More

by Ashleyw0890
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 08, 2024

Mercedes-Benz of Annapolis responded

Hello, we're happy you found our staff to be helpful during your experience here at Mercedes-Benz of Annapolis - Service Center. Thanks for the recommendation, and have an amazing day!

September 06, 2024

Dealership Rating
Employee Rating

It was a pleasure working with Mia and the team on the purchase of my vehicle. More

by AA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dean Cunningham, Allen Belcher

Sep 08, 2024

Mercedes-Benz of Annapolis responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 29, 2024

Dealership Rating
Employee Rating

Mia Castle is Awesome ! !!! Absolutely love her work ethic, extremely knowledgeable & patient her professionalism is 1st class . Mia customer service is on point . I apprec More

by Shirley G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dean Cunningham, Larry Cash,Sr , Rori Brown

Aug 31, 2024

Mercedes-Benz of Annapolis responded

Hello Shirley, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis - Service Center. We hope you continue to choose us for all your automotive needs! Take care!

Aug 31, 2024

Mercedes-Benz of Annapolis responded

Hi Shirley, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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