Mia Castle
Mia Castle at Mercedes-Benz of Annapolis

Mia Castle | Page 6

Sales & Leasing Consultant

Mercedes-Benz of Annapolis

324 Sixth St
Annapolis, MD 21403

Contact Me
5.0
94 Reviews

"Proudly recognized as a Triple Winner for Sales Excellence at Mercedes-Benz of Annapolis, earning Sales Consultant of the Year in 2021, 2023 and 2024."

Dealership Experience

5 yrs, 10 mos

Industry Experience

15 yrs, 6 mos

Specialties & Trainings

Mercedes-Benz Certified 2025

5.0

94 Reviews

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94 Reviews of Mia Castle

January 03, 2022

Dealership Rating
Employee Rating

Mia C. was knowledgeable, kind, and efficient. She was exceptional and a pleasure to work with. We had been searching for our dream car for several months. We are a family of six and had specific features More

by Herelles
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Allen Belcher

November 01, 2021

Dealership Rating
Employee Rating

I am thoroughly impressed with the level of service Mr. Terrance Johnson provided. His professionalism and customer service was 5 stars. Thank you Mr. Johnson for answering all of my questions with ease. More

by jdjones20
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Allen Belcher , Terrance Johnson

Nov 02, 2021

Mercedes-Benz of Annapolis responded

Hi, thank you for your kind review; we are happy to pass along your comments to Terrance here at Mercedes-Benz of Annapolis! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Annapolis

September 18, 2021

Dealership Rating
Employee Rating

I purchased a car from Mia today and it was the best car buying experience I’ve ever had. She was very knowledgeable about the brand and answered all of my questions. Just a wonderful experience. Dave More

by Dafulton.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Cash,Sr

Sep 23, 2021

Mercedes-Benz of Annapolis responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Annapolis so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

July 23, 2021

Dealership Rating
Employee Rating

Very smooth and professional care received at this dealership. Mia Castle was our salesperson and she exuded professionalism and product knowledge, very happy with her. All aspects from the sales man More

by Jrwvjw
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Allen Belcher , Sean Engelhard, Michael Herron, Larry in Finance

June 07, 2021

Dealership Rating
Employee Rating

Mia is the best, she is the best in the entire world. My experience was nothing short of amazing, I give her a 10 out of 10. More

by Silas C
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Asher Chaudry, Chris Cole

Jun 10, 2021

Mercedes-Benz of Annapolis responded

Hi Silas, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

Jun 10, 2021

Mercedes-Benz of Annapolis responded

Hi Silas, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

March 28, 2021

Dealership Rating
Employee Rating

This is our second purchase from Mercedes of Annapolis. This is a first class operation in all aspects...great products, an excellent sales and finance experience, and top notch service after the sale. More

by Ken L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Cash,Sr

Mar 29, 2021

Mercedes-Benz of Annapolis responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Mar 29, 2021

Mercedes-Benz of Annapolis responded

Hi Ken, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

February 16, 2021

Dealership Rating
Employee Rating

Awesome experience! Thank you!!Traveled from out of Awesome experience! Thank you!! Traveled from out of town and everything was smooth as can be!! The dealership was clean and all COVID protocols we More

by Happy Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dwayne Bowen, Michael Heron

Feb 17, 2021

Mercedes-Benz of Annapolis responded

Michael, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

February 11, 2021

Dealership Rating
Employee Rating

Yesterday I purchased my fourth new car from Mercedes Benz of Annaplolis. The sales rep: Mia Castle and all staff members were extremely helpful, friendly and professional. Best wishes to all of them More

by Sharif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Allen Belcher

Feb 13, 2021

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Feb 13, 2021

Mercedes-Benz of Annapolis responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Annapolis - Service Center so helpful in the purchase of your new vehicle. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Annapolis - Service Center!

January 25, 2021

Dealership Rating
Employee Rating

Mia is simply amazing—deserves 10 stars on a 5 star scale!! She works to ensure every minute detail is taken care of from start to finish. She went above and beyond to ensure every question was a More

by jnowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Cash,Sr

Jan 26, 2021

Mercedes-Benz of Annapolis responded

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Jan 26, 2021

Mercedes-Benz of Annapolis responded

Hi, we're so glad that we were able to go above and beyond your expectations! We hope you continue to choose us for all your automotive needs! Take care!

November 29, 2020

Dealership Rating
Employee Rating

I wasn’t planning on buying a car the day I visited the dealership but my sales consultant Mia Castle helped me to find the perfect car for me! I had been shopping for months but Mia made the process so ea More

by Mic4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Cash,Sr

Nov 30, 2020

Mercedes-Benz of Annapolis responded

Thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

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