Micah Edwards

I don't know who Micah is. I talked to Gena Sanchez. Services on my car were completed in the window of time they said. I have no complaints except I wish I could have had pape I talked to Gena Sanchez. Services on my car were completed in the window of time they said. I have no complaints except I wish I could have had paperwork saying what recalls were fixed on my car. More

by mrsjjross Verified Customer Verified Customer

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They service on my Ford f150 was terrible they didn't wash the car. They broke my front grill which is ridiculous. They left my front hood open luckily when I was driving on the highway I noticed it was wash the car. They broke my front grill which is ridiculous. They left my front hood open luckily when I was driving on the highway I noticed it was open. This was very unprofessional and dangerous. Whoever did the service on the f150 did a terrible job this.is not acceptable especially as a such big company More

by Jaswinder 7 Verified Customer Verified Customer

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Very professional, and clear communication during the whole process. Excellent work done by the body shop, and paint whole process. Excellent work done by the body shop, and paint More

by Davidloper86 Verified Customer Verified Customer

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Prompt, comfortable business center, great work Free beverages while waiting and nice car wash as well. beverages while waiting and nice car wash as well. More

by Vogeldante Verified Customer Verified Customer

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The service department was fast and efficient there waiting area was clean and comfortable and the staff were very friendly waiting area was clean and comfortable and the staff were very friendly More

by Tpolzin69 Verified Customer Verified Customer

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Brought my truck in at an 8am appointment for rattling in the front end. Eight hours later I had still not heard anything. Called and was told my truck was ready. Went to pick it up. They said it was a loose the front end. Eight hours later I had still not heard anything. Called and was told my truck was ready. Went to pick it up. They said it was a loose heat shield that had been tightened up and the problem was solved. Paid $225. Pulled out of the lot, and it is still rattling. More

by DB Verified Customer Verified Customer

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Had my truck in for service they picked up that was great when service was completed they returned and there was grease on rear out side passenger driver door and inside drivers had grease all over and cente when service was completed they returned and there was grease on rear out side passenger driver door and inside drivers had grease all over and center console. More

by mark.folger Verified Customer Verified Customer

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Everyone is very friendly and they let you know what happening while you wait. If the job takes longer they normally have another car for you to use. happening while you wait. If the job takes longer they normally have another car for you to use. More

by Sbrandt57 Verified Customer Verified Customer

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My car is operating fine I think if I used the service options it could save me time and some money. options it could save me time and some money. More

by asaprandy Verified Customer Verified Customer

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Lake Ford is so easy to work with. Excellent and friendly service. I appreciate the timely updates and love the concierge service! Excellent and friendly service. I appreciate the timely updates and love the concierge service! More

by amtimm67 Verified Customer Verified Customer

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