Micah Edwards

Very horrible i feel like they have no integrity,they mess up parts on your vehicle then charge you to repair it,they're mechanic's are under experienced etc. mess up parts on your vehicle then charge you to repair it,they're mechanic's are under experienced etc. More

by RANDOLPHOMARSHIRE Verified Customer Verified Customer

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How many times do I have to rate you! This is like 3rd time Gee whiz! This is like 3rd time Gee whiz! More

by jsche123 Verified Customer Verified Customer

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Very attentive and answered my questions also explains things with details. Great customer service Good employee things with details. Great customer service Good employee More

by Strawberry.alani Verified Customer Verified Customer

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Good dealer. Friendly and willing g to work to satisfy you to make the best deal on a vehicle. Friendly and willing g to work to satisfy you to make the best deal on a vehicle. More

by cdggmg Verified Customer Verified Customer

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Great prompt service and excellent customer support , friendly service department and great location and access friendly service department and great location and access More

by mlewand245 Verified Customer Verified Customer

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Micah and the service team at Lake Ford are fantastic. The service is great, which is why I keep going back after 8 plus years. The service is great, which is why I keep going back after 8 plus years. More

by mustard994 Verified Customer Verified Customer

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Good service at a reasonable price They got us in right away. Friendly staff and good service at a reasonable price away. Friendly staff and good service at a reasonable price More

by TC Verified Customer Verified Customer

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Always courtesy and friendly. Very prompt service. Always willing to go the extra mile for customer Very prompt service. Always willing to go the extra mile for customer More

by MFIORITA Verified Customer Verified Customer

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Anthony is a true professional. He's always ready with my orders printed when I check in. He reviews the request for service and then reviews it with me again. Estimate is always ri He's always ready with my orders printed when I check in. He reviews the request for service and then reviews it with me again. Estimate is always right on target. He communicates when I am waiting for the car and updates me with any delays or new issues promptly. My paperwork is always ready when I pick up my car and check out is a breeze. I have owned six Fords, all purchased from another dealership. Any Ford I purchases or lease moving forward will definitely be from Lake Ford. The entire team makes you feel welcome. The facility itself is clean, bright, and welcoming. Glad I moved and discovered this gem of a dealership. More

by DENISE.CALLAWAY Verified Customer Verified Customer

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There was a mouse on the floor when I arrived and he scurried into an office. I don’t like using the cellphone/text messages as the main form of communication; not very customer friendly. Speaking d scurried into an office. I don’t like using the cellphone/text messages as the main form of communication; not very customer friendly. Speaking directly with the service advisor is much better. 3% credit card fee should be paid by the dealership, not the customer. More

by mjn8087 Verified Customer Verified Customer

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