Micah Edwards
Micah Edwards at Lake Ford

Micah Edwards | Page 11

Service Advisor

Lake Ford

4201 South 27th Street
Milwaukee, WI 53221

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4.2
251 Reviews
4.2

251 Reviews

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251 Reviews of Micah Edwards

March 05, 2025

Dealership Rating
Employee Rating

I had to wait more than 2 hours for just a oil change and a tire rotation, unacceptable! Other than that the service was good, and the price was reduced for the inconvenience. More

by jn722644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 05, 2025

Dealership Rating
Employee Rating

Easy to make a appointment,the personal very professional they answer all my questions and the service was fast More

by alexcapimartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 05, 2025

Dealership Rating
Employee Rating

Everyone was helpful and friendly. The work was done in a reasonable amount of time. More

by khoward68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 02, 2025

Dealership Rating
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I have to leave my car for days at a time for minor repairs. This is rarely a problem elsewhere. It seems you can’t get common parts quickly. More

by kshannon.g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 13, 2025

Lake Ford responded

I’m sorry to hear about your frustration with the wait time for repairs. We understand how important it is to get your vehicle back on the road quickly. Unfortunately, parts availability can sometimes be out of our control, as we source from multiple suppliers both locally and beyond to get what’s needed as quickly as possible. While we do our best to minimize delays, some parts may take longer to arrive depending on availability. We appreciate your patience and your feedback, and if there’s anything we can do to improve your experience in the future, please don’t hesitate to reach out.

February 26, 2025

Dealership Rating
Employee Rating

They did good work,took care of all my cars needs and let me know what was needed More

by dcb1092
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

February 26, 2025

Dealership Rating
Employee Rating

You guys did awesome! ! It was fast and you guys made it super easy to make it happen. More

by Dessire
Service Price Transparency
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Recommend Dealer
Yes

February 21, 2025

Dealership Rating
Employee Rating

Great service at Lake Ford, very clean. I would definitely bring my vehicle back for service. More

by dgms97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 12, 2025

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Employee Rating

The team at Lake Ford does a great job from front to back. Keep up the amazing work More

by khaselow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service manager

February 10, 2025

Dealership Rating
Employee Rating

They came to pick up the car and had the work done and the car back before I got off of work More

by bigleggs456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 09, 2025

Dealership Rating
Employee Rating

I’ve been out in a loaner for two weeks for them to tell me the job is almost done only to be told they aren’t fixing my issue, this past week I had my truck there and they were not able to fix my issue but More

by obradovichadam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 27, 2025

Lake Ford responded

We’re very sorry that we weren’t able to resolve your vehicle’s issue. I understand how frustrating that must be. While I know this wasn’t the outcome you were hoping for, I’m glad we were at least able to provide you with a complimentary loaner so you weren’t left without transportation while we worked on your vehicle. If you’d like to discuss your concerns further, please don’t hesitate to reach out to our store manager at 414-281-6100. We truly appreciate your feedback and the opportunity to improve.

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