Micah Edwards | Page 18

They were very nice and easy to deal with. I plan on trading in my truck in a year or two. I plan on trading in my truck in a year or two. More

by gleasondaniel59 Verified Customer Verified Customer

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Great service from the service department! Waited less than than 30 minutes to have my car fixed! Waited less than than 30 minutes to have my car fixed! More

by MRunyan Verified Customer Verified Customer

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Very easy to drop off. The service advisors are excellent! Had my vehicle back the same day! The service advisors are excellent! Had my vehicle back the same day! More

by ajmalone78 Verified Customer Verified Customer

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Fast, friendly, didn't try to charge me for anything not needed. Makes me not dread going to a dealership needed. Makes me not dread going to a dealership More

by bbillyb1167 Verified Customer Verified Customer

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Quick and professional and honest! Value exceeds price! Will return for sure! Thank you much! Value exceeds price! Will return for sure! Thank you much! More

by gordongaylord Verified Customer Verified Customer

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Very prompt and good communication. Had everything I needed in stock or were able to source them quickly. Had everything I needed in stock or were able to source them quickly. More

by lwestfall0 Verified Customer Verified Customer

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Worst customer service ever. This place shouldn’t be in business and reviews reflect that. Was rudely told to move vehicle after it took them 1 week to look and it. Constantly ha This place shouldn’t be in business and reviews reflect that. Was rudely told to move vehicle after it took them 1 week to look and it. Constantly had excuses. Will never go back More

by dlawnservice1214 Verified Customer Verified Customer

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I was very pleased with the service dept. Kept me well informed of maintenence car. Kept me well informed of maintenence car. More

by Barbara.roohr Verified Customer Verified Customer

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Service was really great facility is nice and clean people are nice and friendly all done in a timely fashion people are nice and friendly all done in a timely fashion More

by Ron Verified Customer Verified Customer

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It's always refreshing when you meet someone who is dedicated to serving customers. This is who Daniel Garcia is. I am so happy to be apart of his customer base and also apart of this new beautiful ve dedicated to serving customers. This is who Daniel Garcia is. I am so happy to be apart of his customer base and also apart of this new beautiful very upscale dealership family. I was in need of an extended warranty for my 2016 Ford F150 Platinum truck. Every other ford dealership I spoke with or have taken my truck in for service made me feel like since I didn't purchase my truck from them, my truck didn't deserve the same respect as those who had purchased from them. I couldn't get true quote for the extended warranty, and my truck would always be mishandled by the service technicians. It's still a Ford product like really! Not at Lake Ford; Daniel Garcia gave me a true instant quote, honored that same quote a month later and made me feel like a valued costumer at Lake Ford. He made me feel like no matter where I had purchased my vehicle from, it was valued too. I want to thank the technicians who inspected my truck for giving it the attention and respect it deserves. Perfect example of how a dealership should look, treat it's costumers and care for the products that they sell and service. You all should hold classes for some of these other unprofessional dealerships. Just Saying. Thank you so much Dan Garcia and all of the staff at Lake Ford for making my experience, a wonderful experience! More

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