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Micah Edwards
Micah Edwards at Lake Ford

Micah Edwards | Page 19

Service Advisor

Lake Ford

4201 South 27th Street
Milwaukee, WI 53221

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4.2
256 Reviews
4.2

256 Reviews

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256 Reviews of Micah Edwards

April 27, 2023

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Employee Rating

He was very pleasant and courteous. He explained everything and was thorough and complete. Great job! More

by Judypope828
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Prochaska

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April 20, 2023

Dealership Rating
Employee Rating

They were very nice and easy to deal with. I plan on trading in my truck in a year or two. More

by gleasondaniel59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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April 12, 2023

Dealership Rating
Employee Rating

Great service from the service department! Waited less than than 30 minutes to have my car fixed! More

by MRunyan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Bramel, Alec Williams , Daniel Garcia, Craig Prochaska, Jim Stabl, Brian Teitelbaum

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April 10, 2023

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Employee Rating

Very easy to drop off. The service advisors are excellent! Had my vehicle back the same day! More

by ajmalone78
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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April 10, 2023

Dealership Rating
Employee Rating

Fast, friendly, didn't try to charge me for anything not needed. Makes me not dread going to a dealership More

by bbillyb1167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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April 08, 2023

Dealership Rating
Employee Rating

Quick and professional and honest! Value exceeds price! Will return for sure! Thank you much! More

by gordongaylord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessie Schumacher, Dan Baumann, Ryan Heine, Jim Bramel , Daniel Garcia, Craig Prochaska, Jim Stabl, Nick Strickling, Brian Teitelbaum

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April 04, 2023

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Employee Rating

Very prompt and good communication. Had everything I needed in stock or were able to source them quickly. More

by lwestfall0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Teitelbaum

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March 19, 2023

Dealership Rating
Employee Rating

Worst customer service ever. This place shouldn’t be in business and reviews reflect that. Was rudely told to move vehicle after it took them 1 week to look and it. Constantly ha More

by dlawnservice1214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 31, 2023

Lake Ford responded

We are sorry to hear that you had a negative experience with our dealership. We apologize for any frustration caused by the length of time it took to look at your vehicle and any lack of communication from our team during that time. Our team strives to provide excellent customer service and timely communication, and we apologize if we fell short in your case. Thank you for bringing this to our attention. We value your feedback and hope to have the opportunity to serve you better in the future.

March 18, 2023

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Employee Rating

I was very pleased with the service dept. Kept me well informed of maintenence car. More

by Barbara.roohr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Bramel , Craig Prochaska, Jim Stabl, Brian Teitelbaum

Print

March 13, 2023

Dealership Rating
Employee Rating

Service was really great facility is nice and clean people are nice and friendly all done in a timely fashion More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Prochaska

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