"I have visit the service department a number of times. I..."
I have visit the service department a number of times. I always go to Michael he is a very polite, well manner and knows his business and explains everything in detail. If you need to know anything in service just ask Michael Avena he should be manager for service.
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
January 25, 2021
"Michael was very thorough and went above and beyond to..."
Michael was very thorough and went above and beyond to make sure I got the proper services for my CX-5. He was extremely helpful and friendly!
Hi Ken, we're so glad that we were able to go above and beyond your expectations! Please let us know if you have any additional questions about services you received and thank you for choosing Heritage Mazda Bel Air!
October 16, 2020
"Awesome experience. Staffs are attentive in rendering..."
Awesome experience. Staffs are attentive in rendering services to customers. Knowledgeable to work recommendations. Accommodating personnel. Clean and tidy waiting area and free water and coffee is a plus.
Hi Mike! We're so happy we were able to help you out!
October 05, 2020
"This dealership is amazing. The staff is great. Mr...."
This dealership is amazing. The staff is great. Mr. Avena is very professional, he knows how do to his job as does it well. Mazda Could not get a better person in service. He got me in and out in no time.If I could give him a raise I would. But I am not the boss. You also have a great salesman his name is Wil Wells He knows his work.
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!
August 21, 2020
"I had my Mazda 3 serviced today at Bel Air Mazda and..."
I had my Mazda 3 serviced today at Bel Air Mazda and Michael at the service desk was the nicest guy!! He kept me informed of the status of my car and made sure I was ok while I waited. He really went above and beyond!! Thank you Michael!!
Mary, thank you for your positive review. We're glad to hear that you found our team here at Heritage Mazda Bel Air so helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
June 12, 2020
"Visited the dealership in March and received terrible..."
- Monie Love
Visited the dealership in March and received terrible service. I wrote a review on Google and Andrew Miller informed me to reach out to him via email or by phone. I did the former and never received a response from him and I sent that email on March 18th.
Hi Monie. Thank you for taking the time to review Heritage Mazda Bel Air. We appreciate all our customers’ feedback and sincerely apologize for your less than positive experience. Our goal is to meet then exceed your expectations and we are disappointed this did not occur. Our General Manager, Andrew Miller, would like to speak with you to address your concerns, but unfortunately has not received your email and has been unsuccessful in locating your contact information in our database. We take great pride in maintaining a high level of customer satisfaction and are very sorry for this inconvenience. Please reach out to Andrew again at email@example.com or 410.698.0024 so that we can rectify our missteps and restore your faith in our dealership. Thank you for your time and we look forward to speaking with you soon.
March 21, 2020
"Micheal Avena always does his best to look out for me and..."
Micheal Avena always does his best to look out for me and is always help when I have car trouble who I go to now
Hi, thank you so much for your positive comments about Heritage Mazda Bel Air! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Mazda Bel Air!
By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.