Michael Boulan

Let me be totally honest. I didn’t stop in to make a purchase. I left with a new vehicle because of the great service.

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I have to thank Jim for advocating for my issue with my car to corporate headquarters. He went beyond, texted me updates, and help resolve my issues with the car. I have always gone to Bel Air Mazda for service and would not go anywhere else. I own two Mazda and would not hesitate buying another. Even my buying experiences have been good. No hassle and honest communication. I live closer to another dealer but would not go there because of negative experience.

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Went to dealership for a chime that wouldn't stop. I had turned the speed warning on while checking out the settings options. Jim, Michael and the service tech were able to correct the issue quickly. 👍 Service @ Heritage Mazda!!

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Always taken care of when I arrive for service.. all of my concerns are meet with the utmost respect. This is my fourth Mazda and not my last.

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Very friendly service. When waiting, effort is made to see that customers are comfortable. Frequent updates & thorough explanations of specific service. When work is completed, very gracious notification & convenient availability of vehicle.

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Awesome Service Department! Appointment was on time and completion of work was fast - Service people helpful and kind. Like the text feature when work is completed!

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Purchased my 5th New Mazda from Wil Wells. Had a vibration after purchase. Returned to dealership. Jim, Mike and their staff were great as to finding the issue. The issue was still there. Returned and 4 different tires and wheels were installed. Problem Gone!! Everyone I worked with were very concerned with getting the issue resolved and making sure I was 100% satisfied. Much Appreciative for their dedication & resolve.

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Everyone is always friendly and service is quick. Never have to wait long. Considering the low maintenance for my Mazda, I think the price is reasonable.

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