
Dealership Experience
2 yrs, 3 mos
Industry Experience
29 yrs, 3 mos
8 Reviews of Michael Boulan
December 26, 2020
"Let me be totally honest. I didn’t stop in to make a..."
- jamesconleysrLet me be totally honest. I didn’t stop in to make a purchase. I left with a new vehicle because of the great service.
Read MoreOther Employees Tagged: Ryan Lueckert, Kenneth Arment, Eugene Papaleo, Dee Brilhart
May 07, 2020
"Jim is a great guy that provides great customer service"
- jjobrien.vaI have to thank Jim for advocating for my issue with my car to corporate headquarters. He went beyond, texted me updates, and help resolve my issues with the car. I have always gone to Bel Air Mazda for service and would not go anywhere else. I own two Mazda and would not hesitate buying another. Even my buying experiences have been good. No hassle and honest communication. I live closer to another dealer but would not go there because of negative experience.
Read MoreFebruary 20, 2020
"Went to dealership for a chime that wouldn't stop. I had..."
- greg007Went to dealership for a chime that wouldn't stop. I had turned the speed warning on while checking out the settings options. Jim, Michael and the service tech were able to correct the issue quickly. 👍 Service @ Heritage Mazda!!
Read MoreOther Employees Tagged: James McHugh
January 15, 2020
"Very friendly service. When waiting, effort is made to..."
- mccharlton mattiemermaidVery friendly service. When waiting, effort is made to see that customers are comfortable. Frequent updates & thorough explanations of specific service. When work is completed, very gracious notification & convenient availability of vehicle.
Read MoreOther Employees Tagged: Ryan Lueckert, Kenneth Arment, Wil Wells, Dee Brilhart, Damon Snipe, Michael Avena
December 14, 2019
"Great Dealership. Friendly & Courteous Service & Sales. "
- greg007Purchased my 5th New Mazda from Wil Wells. Had a vibration after purchase. Returned to dealership. Jim, Mike and their staff were great as to finding the issue. The issue was still there. Returned and 4 different tires and wheels were installed. Problem Gone!! Everyone I worked with were very concerned with getting the issue resolved and making sure I was 100% satisfied. Much Appreciative for their dedication & resolve.
Read MoreOther Employees Tagged: Ryan Lueckert, Wil Wells, Eugene Papaleo, Rodney Dais, Damon Snipe, James McHugh