Dealership Experience
10 yrs, 11 mos
Industry Experience
10 yrs, 11 mos
Specialties & Trainings
Cadillac Certified Sales Consultant
Employee Video
245 Reviews
Write a Review245 Reviews of Michael Caccese
March 17, 2020
Michael was a great help to my husband and I. We’ve had bad experiences with keeler we were judged by the way we looked but you guys made us feel so comfortable and we left happy.Excellent,service !! Thank bad experiences with keeler we were judged by the way we looked but you guys made us feel so comfortable and we left happy.Excellent,service !! Thanks for the Excellent experience. More
Other Employees Tagged: Ian Maher
March 17, 2020
Excellent experience Top notch experience from start to finish Arrived at the end of the day on a Saturday near closing and Mike encouraged us to stay as long as we neede Top notch experience from start to finish Arrived at the end of the day on a Saturday near closing and Mike encouraged us to stay as long as we needed. He answered all of our questions and made sure we had an opportunity to drive any of the cars we were interested in. More
Other Employees Tagged: Ian Maher
March 12, 2020
good overall Mike was great.He wasn't pushing us into anything. He just gave us information about different choices.The overall experience was good.I would recomme Mike was great.He wasn't pushing us into anything. He just gave us information about different choices.The overall experience was good.I would recommend Mike to family and friends. More
February 19, 2020
Best Cadillac service Always great service and customer accommodation. Besides primo cars, they offer fairly priced services.Highly recommended. You can’t find a better dea Always great service and customer accommodation. Besides primo cars, they offer fairly priced services.Highly recommended. You can’t find a better dealership in NY State. More
Other Employees Tagged: Bill McLean
February 18, 2020
From sales to service, I have always had a pleasant experience and have purchased 4 vehicles from Otto. They are focused on customer service and satisfaction which seems rare to come by these days. experience and have purchased 4 vehicles from Otto. They are focused on customer service and satisfaction which seems rare to come by these days. More
Other Employees Tagged: Bill McLean
January 25, 2020
Very efficient Service has always been professional and thorough, Sales process was very good with just a little too cumbersome paper signing process. Will certainl Service has always been professional and thorough, Sales process was very good with just a little too cumbersome paper signing process. Will certainly do business again with Otto More
Other Employees Tagged: Ian Maher, Bill McLean
January 03, 2020
Otto service is aces! The service personnel at Otto are pleasant, professional and prompt. Our issue was resolved quickly and we were on our way to our other errands. The service personnel at Otto are pleasant, professional and prompt. Our issue was resolved quickly and we were on our way to our other errands. More
Other Employees Tagged: Bill McLean
December 27, 2019
Lease Best time I have had leasing a new car. Very up front and honest. Knowledgeable staff. Hassle free shopping in a relaxed environment was great. Best time I have had leasing a new car. Very up front and honest. Knowledgeable staff. Hassle free shopping in a relaxed environment was great. More
Other Employees Tagged: Ian Maher
December 16, 2019
Customer Focused Kudos to Mike and Ian. They listened. This allowed them to provide us with the vehicle we wanted/needed with an affordable monthly payment plan. V Kudos to Mike and Ian. They listened. This allowed them to provide us with the vehicle we wanted/needed with an affordable monthly payment plan. Very professional More
Other Employees Tagged: Ian Maher
December 06, 2019
Great group of people to work with They made the entire process easy, it was a pleasure doing business with all of you. The dealership is lucky to have such a great staff. They made the entire process easy, it was a pleasure doing business with all of you. The dealership is lucky to have such a great staff. More
Other Employees Tagged: Ian Maher

