Dealership Experience
10 yrs, 11 mos
Industry Experience
10 yrs, 11 mos
Specialties & Trainings
Cadillac Certified Sales Consultant
Employee Video
245 Reviews
Write a Review245 Reviews of Michael Caccese
October 30, 2019
Excellent service by the Sales Department Great experience from the Sales Department. Declan and Ian were incredible. Even the Receptionist, Coleen, was a delight! I highly recommend and will Great experience from the Sales Department. Declan and Ian were incredible. Even the Receptionist, Coleen, was a delight! I highly recommend and will visit again. More
Other Employees Tagged: Declan Cohen, Ian Maher , Donald Bisesti, Coleen Maher
October 24, 2019
oil change and alignment The service was prompt, efficient and friendly. The wait time was under an hour which I appreciate as I live an hour away. The waiting area is clean The service was prompt, efficient and friendly. The wait time was under an hour which I appreciate as I live an hour away. The waiting area is clean and the beverages were also appreciated. More
October 04, 2019
Oil change and tire rotation Everyone there is so helpful and nice. They do such a great job. This is my 3rd Cadillac with otto before that was Pontiac. Ct 6 is the best 1 so far Everyone there is so helpful and nice. They do such a great job. This is my 3rd Cadillac with otto before that was Pontiac. Ct 6 is the best 1 so far. More
Other Employees Tagged: Chris Otto, Steve LeMon, Bill McLean , Allison Anaya
October 03, 2019
Oil change was fast and efficient Great! Atmosphere wonderful! I'm good the atmosphere was great the service was great the people are great and I'm done talking thank U Great! Atmosphere wonderful! I'm good the atmosphere was great the service was great the people are great and I'm done talking thank U More
Other Employees Tagged: Chris Otto, Declan Cohen, Ian Maher, Steve LeMon, Bill McLean , Allison Anaya, Donald Bisesti, John White
October 02, 2019
Repeat customer Purchased a certified used Cadillac XTS in 2016. Liked it so much, we also leased a 2019 XT5 for my wife just the other day. Purchased a certified used Cadillac XTS in 2016. Liked it so much, we also leased a 2019 XT5 for my wife just the other day. More
Other Employees Tagged: Bill McLean , Allison Anaya
September 02, 2019
Good job, as usual Service department spot on, quick and thorough. The service staff reached out to me in advance to be sure that all needed service was scheduled. Wor Service department spot on, quick and thorough. The service staff reached out to me in advance to be sure that all needed service was scheduled. Work was completed on time and the car was returned to me washed and ready to go. More
Other Employees Tagged: Bill McLean , Allison Anaya, John White
August 29, 2019
I LOVE MY ESCALADE & OTTO !! ❤️😀 I’ve been getting my cars at Otto Cadilac for the past 28 years ! BEST SERVICE hands down ! Billy in service is precise ...detailed & professional ! I’ve been getting my cars at Otto Cadilac for the past 28 years ! BEST SERVICE hands down ! Billy in service is precise ...detailed & professional !! Mike in Sales goes above and beyond to make sure the car dream of becomes reality ! Ian in finance makes the finance piece a breeze ...Chris does all in his power to get you the best deal ! Would never go anywhere else !!! Love Otto & Cadillacs also when I go in for service calls I feel like part of the family ! More
Other Employees Tagged: Chris Otto, Ian Maher, Bill McLean
August 21, 2019
Excellent purchase experience Great experience purchasing a new (to me) 2016 Cadillac CT6. Smooth transaction with an easy to deal with, low pressure staff. Thank you Steve, Mike, Great experience purchasing a new (to me) 2016 Cadillac CT6. Smooth transaction with an easy to deal with, low pressure staff. Thank you Steve, Mike, Ian and the entire Otto team. More
Other Employees Tagged: Ian Maher, Steve LeMon
August 20, 2019
Great service Excellent service in a timely manner and service manger always informing u about the service on you car w clean waiting area w coffee and water TV fo Excellent service in a timely manner and service manger always informing u about the service on you car w clean waiting area w coffee and water TV for viewing More
Other Employees Tagged: Bill McLean
August 19, 2019
The best automotive service I’ve ever experienced. During the trauma of an accident you need support; and Otto Cadillac was the most supportive and accommodating possible. I can’t say the same for GM F During the trauma of an accident you need support; and Otto Cadillac was the most supportive and accommodating possible. I can’t say the same for GM Financial, but that’s not the dealers fault. More
Other Employees Tagged: Ian Maher, Bill McLean

