Dealership Experience
10 yrs, 10 mos
Industry Experience
10 yrs, 10 mos
Specialties & Trainings
Cadillac Certified Sales Consultant
Employee Video
242 Reviews
Write a Review242 Reviews of Michael Caccese
October 03, 2019
Oil change was fast and efficient Great! Atmosphere wonderful! I'm good the atmosphere was great the service was great the people are great and I'm done talking thank U Great! Atmosphere wonderful! I'm good the atmosphere was great the service was great the people are great and I'm done talking thank U More
Other Employees Tagged: Chris Otto, Declan Cohen, Ian Maher, Steve LeMon, Bill McLean , Allison Anaya, Donald Bisesti, John White
October 02, 2019
Repeat customer Purchased a certified used Cadillac XTS in 2016. Liked it so much, we also leased a 2019 XT5 for my wife just the other day. Purchased a certified used Cadillac XTS in 2016. Liked it so much, we also leased a 2019 XT5 for my wife just the other day. More
Other Employees Tagged: Bill McLean , Allison Anaya
September 02, 2019
Good job, as usual Service department spot on, quick and thorough. The service staff reached out to me in advance to be sure that all needed service was scheduled. Wor Service department spot on, quick and thorough. The service staff reached out to me in advance to be sure that all needed service was scheduled. Work was completed on time and the car was returned to me washed and ready to go. More
Other Employees Tagged: Bill McLean , Allison Anaya, John White
August 29, 2019
I LOVE MY ESCALADE & OTTO !! ❤️😀 I’ve been getting my cars at Otto Cadilac for the past 28 years ! BEST SERVICE hands down ! Billy in service is precise ...detailed & professional ! I’ve been getting my cars at Otto Cadilac for the past 28 years ! BEST SERVICE hands down ! Billy in service is precise ...detailed & professional !! Mike in Sales goes above and beyond to make sure the car dream of becomes reality ! Ian in finance makes the finance piece a breeze ...Chris does all in his power to get you the best deal ! Would never go anywhere else !!! Love Otto & Cadillacs also when I go in for service calls I feel like part of the family ! More
Other Employees Tagged: Chris Otto, Ian Maher, Bill McLean
August 21, 2019
Excellent purchase experience Great experience purchasing a new (to me) 2016 Cadillac CT6. Smooth transaction with an easy to deal with, low pressure staff. Thank you Steve, Mike, Great experience purchasing a new (to me) 2016 Cadillac CT6. Smooth transaction with an easy to deal with, low pressure staff. Thank you Steve, Mike, Ian and the entire Otto team. More
Other Employees Tagged: Ian Maher, Steve LeMon
August 20, 2019
Great service Excellent service in a timely manner and service manger always informing u about the service on you car w clean waiting area w coffee and water TV fo Excellent service in a timely manner and service manger always informing u about the service on you car w clean waiting area w coffee and water TV for viewing More
Other Employees Tagged: Bill McLean
August 19, 2019
The best automotive service I’ve ever experienced. During the trauma of an accident you need support; and Otto Cadillac was the most supportive and accommodating possible. I can’t say the same for GM F During the trauma of an accident you need support; and Otto Cadillac was the most supportive and accommodating possible. I can’t say the same for GM Financial, but that’s not the dealers fault. More
Other Employees Tagged: Ian Maher, Bill McLean
July 30, 2019
Great buying experience at Otto Cadillac! My sales guy Mike was great. Straight shooter. I appreciate the honesty and absolutely no pressure sales experience. Very professional. I apprecia My sales guy Mike was great. Straight shooter. I appreciate the honesty and absolutely no pressure sales experience. Very professional. I appreciate the registration and insurance work as well which this dealership provided (thanks Ian!) They even met me halfway when I went to pick up the car, as I live 3 hours from the dealership. More
Other Employees Tagged: Chris Otto, Ian Maher
July 01, 2019
Super easy and stress free - new XT5 Mike was great Made the process super easy and stress free. Had other cadillacs in past and couldn’t wait to come back to OTTO Mike was great Made the process super easy and stress free. Had other cadillacs in past and couldn’t wait to come back to OTTO More
Other Employees Tagged: Ian Maher
June 29, 2019
Easy to do business eith Mike was fantastic we called ahead said what we wanted to do go to the dealer he lined up a couple of options we signed paperwork and he delivered our Mike was fantastic we called ahead said what we wanted to do go to the dealer he lined up a couple of options we signed paperwork and he delivered our car to us so we didn’t have to drive back to Albany More
Other Employees Tagged: Ian Maher

