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Michael Clay
Michael Clay | Page 3
Service Concierge
Concordville Subaru
1713 Wilmington West Chester Pike
Glen Mills, PA 19342
32 Reviews
My wife and I have called the West Chester, PA area home for the last 26 years. Although I have worked most of my business career in another industry, my father had worked in the auto industry for 32 years. I am thrilled to have finally been immersed in this industry as of 2021, and am now working at a top-notch dealer, with a great team that is dedicated to making sure that we do everything possible to give our customers a positive experience. Without our customers, we wouldn't be here.
Read moreDealership Experience
4 yrs, 7 mos
Industry Experience
4 yrs, 7 mos
Specialties & Trainings
Customer service and listening.
32 Reviews of Michael Clay
March 13, 2023
The staff are wonderful. They have taken care of my 2015 Subaru Outback since I bought it. The new facility is spacious & comfortable They keep you informed so there a They have taken care of my 2015 Subaru Outback since I bought it. The new facility is spacious & comfortable They keep you informed so there are no surprises. They have provided a loner when I have needed one. My car is always clean & washed when Ithey return my car to me. I have no problem with recommending them for taking care of any automobile being maintained by them. More
by VRRRN73
Verified CustomerOther Employees Tagged: Melissa McElwee, Tiffany West , I’m sorry but I don’t remember the names of all the people that work there!
March 06, 2023
Concordville Subaru does an outstanding job of keeping me on the road. They never do maintenance that they haven’t confirmed with me first, and I feel like they aren’t doing things my Subie doesn’t need. P on the road. They never do maintenance that they haven’t confirmed with me first, and I feel like they aren’t doing things my Subie doesn’t need. Plus, everyone is very nice and honest! More
by HIDBURCH
Other Employees Tagged: Melissa McElwee, John Brennan, Dave Zegac, Julian Caraballo, Tiffany West
February 27, 2023
Customer support was great in terms of getting my recall taken care of. Good experience taken care of. Good experience More
by zhaviland
Other Employees Tagged: Julian Caraballo
February 21, 2023
Each person I met was kind and efficient. They were prompt with my appointment time and had a comfortable waiting area. The service was fast and efficient. They were prompt with my appointment time and had a comfortable waiting area. The service was fast and efficient. More
by beedee12354
Other Employees Tagged: Melissa McElwee, John Brennan, Dave Zegac, Julian Caraballo, Tiffany West
February 20, 2023
Setting up the appointment was quick and easy and the customer service by everyone was simply excellent customer service by everyone was simply excellent More
by kheod
Other Employees Tagged: Melissa McElwee, John Brennan, Dave Zegac, Julian Caraballo, Tiffany West
February 19, 2023
A great dealership the sales and service people there are some of the best in the car business some of the best in the car business More
by pcarlucci4
Other Employees Tagged: Melissa McElwee, John Brennan, Dave Zegac, Julian Caraballo, Tiffany West
February 18, 2023
The service manager, John, was attentive, professional, friendly & knowledgeable. He made the service experience a positive experience. friendly & knowledgeable. He made the service experience a positive experience. More
by lisa.seel
Other Employees Tagged: Melissa McElwee, John Brennan
February 18, 2023
Always professional service , you feel like they have your best interest in mind. Well done your best interest in mind. Well done More
by stucciod
Other Employees Tagged: Melissa McElwee, John Brennan, Dave Zegac, Julian Caraballo, Tiffany West
February 13, 2023
Always willing to accommodate us and keep us informed as to what we need and off under warranty. to what we need and off under warranty. More
by cjaffey
Other Employees Tagged: Melissa McElwee
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