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Michael Clay
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Michael Clay | Page 2
Service Concierge
Concordville Subaru
1713 Wilmington West Chester Pike
Glen Mills, PA 19342
29 Reviews
My wife and I have called the West Chester, PA area home for the last 26 years. Although I have worked most of my business career in another industry, my father had worked in the auto industry for 32 years. I am thrilled to have finally been immersed in this industry as of 2021, and am now working at a top-notch dealer, with a great team that is dedicated to making sure that we do everything possible to give our customers a positive experience. Without our customers, we wouldn't be here.
Read moreDealership Experience
2 yrs, 7 mos
Industry Experience
2 yrs, 7 mos
Specialties & Trainings
Customer service and listening.
29 Reviews
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29 Reviews of Michael Clay
March 19, 2023
Everything went completely on time as expected…. seamless and convenient! I appreciate that the service technician informed me of potential replacements that might need to be addressed in coming visi seamless and convenient! I appreciate that the service technician informed me of potential replacements that might need to be addressed in coming visits. It’s good to have a heads up! More
by AMYLUTZWILLS
Verified CustomerOther Employees Tagged: John Brennan
Helpful 
March 19, 2023
Fantastic experience, great, attentive service. I will definitely return and recommend to others. Thank you Concordville Subaru! I will definitely return and recommend to others. Thank you Concordville Subaru! More
by ALISONIRSCH
Other Employees Tagged: Melissa McElwee, John Brennan, Dave Zegac, Julian Caraballo, Tiffany West
March 19, 2023
subaru is a good organization, for time i’ve been there, always have gotten great service always have gotten great service More
by TONYVET1947
Other Employees Tagged: Greg Gilley, Tim Raysor, Melissa McElwee, John Brennan, Keith Hawk, Dave Zegac, Julian Caraballo, Tiffany West , Darren Brown
March 19, 2023
The people in the service department were kind and courteous, the work performed was well done and on time, and the car was even returned clean great people to work with. courteous, the work performed was well done and on time, and the car was even returned clean great people to work with. More
by richcappelli
Other Employees Tagged: Moe Laraki, Khaled Malik, Melissa McElwee, John Brennan, Dave Zegac, Julian Caraballo, Tiffany West
March 18, 2023
John was friendly and very knowledgeable and helpful. Service was fast Thanks for washing Su. Service was fast Thanks for washing Su. More
by FRCYLC
Other Employees Tagged: John Brennan
March 18, 2023
The Concordville Subaru dealership is an outstanding organization. Their Sales and Service staff is second to none. I have always strongly recommended Concordville Subaru to all my friends and neighbo organization. Their Sales and Service staff is second to none. I have always strongly recommended Concordville Subaru to all my friends and neighbors. More
by MERICVITALE
Other Employees Tagged: Moe Laraki, Craig Reichert, John Shields, Melissa McElwee, Mark Rodgers, John Brennan, Dave Zegac, Julian Caraballo, Tiffany West
March 13, 2023
The staff are wonderful. They have taken care of my 2015 Subaru Outback since I bought it. The new facility is spacious & comfortable They keep you informed so there a They have taken care of my 2015 Subaru Outback since I bought it. The new facility is spacious & comfortable They keep you informed so there are no surprises. They have provided a loner when I have needed one. My car is always clean & washed when Ithey return my car to me. I have no problem with recommending them for taking care of any automobile being maintained by them. More
by VRRRN73
Other Employees Tagged: Melissa McElwee, Tiffany West , I’m sorry but I don’t remember the names of all the people that work there!
March 13, 2023
Easy to get an appointment. Great at providing updates. Convenient hours and friendly courteous staff. Have used this service department for many years. Always reliable. Great at providing updates. Convenient hours and friendly courteous staff. Have used this service department for many years. Always reliable. More
by PEGGYACK63
March 06, 2023
Concordville Subaru does an outstanding job of keeping me on the road. They never do maintenance that they haven’t confirmed with me first, and I feel like they aren’t doing things my Subie doesn’t need. P on the road. They never do maintenance that they haven’t confirmed with me first, and I feel like they aren’t doing things my Subie doesn’t need. Plus, everyone is very nice and honest! More
by HIDBURCH
Other Employees Tagged: Melissa McElwee, John Brennan, Dave Zegac, Julian Caraballo, Tiffany West
February 27, 2023
Customer support was great in terms of getting my recall taken care of. Good experience taken care of. Good experience More
by zhaviland
Other Employees Tagged: Julian Caraballo
