Michael DeSalvo

Always on time always very accommodating, very friendly and excellent service! I will always return to this dealer!! and excellent service! I will always return to this dealer!! More

by MJPLHKEEPER Verified Customer Verified Customer

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I purchased a 2016 Audi A3 from Alfa Romeo of Strongsville, and this dealership has been nothing short of awful. They had me test drive the car with a broken water pump, which they only fixed aft Strongsville, and this dealership has been nothing short of awful. They had me test drive the car with a broken water pump, which they only fixed after I had already paid for the vehicle. Despite numerous delays, they only offered a loaner car after repeated requests. I encountered several issues with Mike, the manager there, throughout the process. When the car was finally delivered to me, it had a bent wheel. I was initially blamed for the damage, though they eventually agreed to fix it—making it sound like they were doing me a huge favor. I later discovered that another tire was mounted backwards. While they did offer to correct this as well, they continued to insist the bent wheel was my fault and refused to take any accountability. The situation escalated when the dealership owner, Paul, called me directly and told me I was a “whiny spoiled brat.” I was open to working with the dealership if they had simply apologized for how they treated me. Instead, they doubled down on blaming me and showed zero empathy throughout the experience. The only positive part of the process was the salesperson I worked with, who was professional and helpful. However, the actions of the management and ownership completely overshadowed that. I would never recommend doing business with this dealership—unless you enjoy being belittled, disrespected, and treated with complete disregard More

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Leon Chea was very personable and my experience was excellent. The general manager and finance team were easy to work with. excellent. The general manager and finance team were easy to work with. More

by GREG.RUSH111 Verified Customer Verified Customer

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Besides being professional, and additionally friendly and helpful, Hannah did everything to secure the exact car we wanted. Since we are in Cincinnati, we had some questions about how we could make it happen helpful, Hannah did everything to secure the exact car we wanted. Since we are in Cincinnati, we had some questions about how we could make it happen, and she was right there ready with answers. More

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Buying a car online that you've never seen in person before can be nerve-wracking, but Doug at the Strongsville dealership made it incredibly easy and stress-free. From our very first conversation, he w before can be nerve-wracking, but Doug at the Strongsville dealership made it incredibly easy and stress-free. From our very first conversation, he was professional, responsive, and truly helpful. He walked me through the entire process remotely, answering all my questions promptly and clearly, without any pressure or sales tactics. James was also extremely helpful, informative, professional, and patient with me. In fact, everyone I had the pleasure of speaking to and working with at this dealership were amazing. Even though I wasn’t there in person, Doug made sure everything was handled smoothly—he sent detailed photos, explained all the vehicle features, and ensured I felt completely comfortable with my purchase. He went the extra mile to coordinate delivery and made sure the car arrived exactly as promised—spotless and ready to go. Both Doug and James's honesty, transparency, attention to detail, and exceptional customer service turned what could have been a complicated online purchase, into by far the easiest, and best car-buying experience I’ve ever had. Highly recommend asking for Doug if you're buying from Strongsville. But you can't go wrong with anyone there, they just run an absolutely fantastic dealership. Best car buying experience, by far. 100% 5/5 stars!!! Thanks again, Doug and everyone at Alfa Romeo of Strongsville. I look forward to doing more business together in the future! More

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We had a wonderful experience leasing a car. . My wife and I were treated with kindness by everyone in the place. . My wife and I were treated with kindness by everyone in the place. More

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Everyone was absolutely fabulous getting me back into another beautiful car. The people and the professionalism was very much appreciated. another beautiful car. The people and the professionalism was very much appreciated. More

by SPWADE Verified Customer Verified Customer

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I had a truly great experience working with this dealer. They couldn’t have been more accommodating and easy to work with. They couldn’t have been more accommodating and easy to work with. More

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Everyone at Alfa Romeo of Strongsville was friendly, accommodating, and effective at getting me into the car I desired. Painless processing getting into a premium product and future classic. accommodating, and effective at getting me into the car I desired. Painless processing getting into a premium product and future classic. More

by JASON.NEVILLE Verified Customer Verified Customer

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I had a great experience with Alfa Romeo Fiat of Strongville. They were very helpful, attentive, and caring. Jared Janson was informative and professional at all times. I would definitely rec Strongville. They were very helpful, attentive, and caring. Jared Janson was informative and professional at all times. I would definitely recommend them! More

by JULIET0 Verified Customer Verified Customer

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