Michael Deem | Page 11

I worked with John Melchiore. He went above and beyond to ensure I understood how to use and access the features in my new Forester. He encouraged me to come back for a review o He went above and beyond to ensure I understood how to use and access the features in my new Forester. He encouraged me to come back for a review of features, and to answer any questions I had. He was very helpful! I've never had this level of customer service. He was patient, and explained the product without pressuring me to buy that day! I was surprised, and impressed. Usually dealerships won't let you leave the building without a car! They gave me time to consider. More

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Both the dealership and Travis were great to work with making the car buying process easy and stress-free! I would recommend both Subaru of Kennesaw and Travis if you are looking for a new car. making the car buying process easy and stress-free! I would recommend both Subaru of Kennesaw and Travis if you are looking for a new car. More

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Travis is the main reason I purchased a forester today. I just came in to look to see if they had a forester and luckily they had a NEW one! From what I was told, they are extremely hard to get right now w I just came in to look to see if they had a forester and luckily they had a NEW one! From what I was told, they are extremely hard to get right now without waiting 12-14 weeks. He was very knowledgeable and explained the whole process. He was not pushy nor aggressive, which made the process so much more enjoyable. He even stayed 30 minutes with me to go over everything and made sure I was familiar with the car before I left. The staff is wonderful, and the Sales Manager even came over to talk to me for a while. I will definitely be back to purchase another one. I recommend you purchase your car from Travis. You will not be disappointed! Thank you Subaru of Kennesaw! More

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I had been in touch with John through email and he was giving me prices on different cars. He priced me on an Ascent and I was very happy with the price. I told him immediately I was interested and then c giving me prices on different cars. He priced me on an Ascent and I was very happy with the price. I told him immediately I was interested and then called him to verify the price and make sure it was there before I drove 50 minutes. Once I got there I met with him and test drove the car. Fell in love with the car. John then printed out the total price and he had made a mistake with the price. Not just once but TWICE. I was very disappointed because the main reason I drove out there was for the price of the car. I asked to speak to a manager who was rude about it and wouldn’t meet me at the price that was quoted to me over email and over the phone. *I understand mistakes happen but I called to reassure and double check the price before I headed that way. At the end of the day, I did get the car and am very happy with the car I got. But I wasn’t 100% satisfied with the staff and how they handled the situation. More

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We purchased our 2022 Subaru Forester Sport from Ralph Kurland at Subaru of Kennesaw. In this market I was expecting to have to fight over PPI addons, dealer markups, private financing, and employer relat Kurland at Subaru of Kennesaw. In this market I was expecting to have to fight over PPI addons, dealer markups, private financing, and employer related discounts but at each of the expected hurdles it was no issue at all. Every step of the process was extremely easy and pressure free, even the pitch for the extended warranty was no pressure at all. I am very satisfied and feel like I was treated like a human being. Every dealer experience should be like this from customer relations to sales to the business manager I spoke with, they were all perfect. As an aside Subaru built our vehicle in very short order, we cancelled our Ford after it became apparent we'd be waiting another year and Subaru delivered in almost exactly 3 months. I am not a Subaru return buyer but I will be now. More

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We purchase a new 2022 Subaru Outback from Subaru of Kennesaw earlier this month and could not be more happy with the ordering and sales process. Colin Blanken was our sales consultant and did a wonderf Kennesaw earlier this month and could not be more happy with the ordering and sales process. Colin Blanken was our sales consultant and did a wonderful job explaining the ordering process and communicated with us regularly while we waited for our new car to come in. I was also pleased with how quick we were in and out driving our new car home. I will definitely recommend Subaru of Kennesaw to friends or family purchasing a new Subaru. More

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I only half considered that we could make a deal for a new car. My 2018 Outback had nearly 120000 Michigan/Ohio miles on it. The maintenance was due and with repairs and tiresI was looking at about $2,00 new car. My 2018 Outback had nearly 120000 Michigan/Ohio miles on it. The maintenance was due and with repairs and tiresI was looking at about $2,000.00. I decided to stop in at Subaru of Kennesaw. Within 1 hour I had a fair trade worked out and drove out in a Outback Wilderness. While we waited for paperwork processing, Travis and I passed his guitar back and forth for a bit and played some music. This is my second Subaru and I can't imagine owning a car by another manufacturer. More

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The guys of subaru of kennesaw provided excellent service that exceeded my expectations in a very timely manner when I needed assistance with my new Onyx Ascent. They gave me a military discount without even that exceeded my expectations in a very timely manner when I needed assistance with my new Onyx Ascent. They gave me a military discount without even asking when they found out that I am in the Army. The Subaru dealerships that I went to failed to do so and were eager to skip me and go to another customer. They were up front and direct with their communication and never failed to respond to my inquiries! Mr Aaron Boggs and Michael Deem, thank you very much and I am really grateful to the service you gave my family and myself. More

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Ralph (sales person) was a professional and dealing with Subaru was a breeze. Vehicle was ordered and arrived weeks ahead of schedule. True to their word. Subaru was a breeze. Vehicle was ordered and arrived weeks ahead of schedule. True to their word. More

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This has been the most easy going car purchase for me. I have been to several dealerships and this one and my dealer Travis made me feel welcome and took time with me not making me feel pressured into any I have been to several dealerships and this one and my dealer Travis made me feel welcome and took time with me not making me feel pressured into anything and got me out with a brand new car. More

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