Michael Deem | Page 4

Nathan is awesome and got me into the perfect car! Everyone at Subaru of Kennesaw is wonderful! I appreciate the exceptional customer service! Everyone at Subaru of Kennesaw is wonderful! I appreciate the exceptional customer service! More

Report | Print

I recently purchased a Subaru Forester and had the pleasure of working with John Settineri. I came in not really sure what kind of car I wanted, and John was incredibly helpful and patient throughout pleasure of working with John Settineri. I came in not really sure what kind of car I wanted, and John was incredibly helpful and patient throughout the entire process. He took the time to explain the different options and really knows his Subaru products inside and out. His knowledge and calm, no-pressure approach made me feel confident in my decision. It’s no wonder he’s been with the same dealership for 15 years—his professionalism and customer care truly stand out. I would highly recommend asking for John if you’re considering a Subaru! More

Report | Print

We did not intend to buy a car upon arrival at Subaru of Kennesaw. We took the long drive from Fayetteville because internet searches showed that they had a good inventory of all models, colors and trims. W Kennesaw. We took the long drive from Fayetteville because internet searches showed that they had a good inventory of all models, colors and trims. We applied for the promotional $50 gift card to reserve a test drive for a Crosstrek. We had never owned a Subaru. We were also planning to leave there and check out the top comparable contenders (Toyota RAV4 & Corolla Cross; Honda CRV). Mr. Nathan Deem gave us a warm, friendly greeting when we walked towards the door. We went into his office, and he asked us what exactly we were looking for (size, colors, specs) and took notes. We are retired, and especially want a car that is safe, economical on gas and has high longevity, because we now keep our cars for 15yrs or more. Nathan got a couple of keys and brought one to the front door. Nathan took some time to explain the basics of driving the car and the technology. We had a great test drive. Nathan then gave us the pricing. It was straightforward, with required government & local fees and taxes. We decided to buy the Crosstrek Sport Trim that we drove. We later decided to add the Subaru Extended Warranty Plan that is fully refundable if it is not used. We feel that it is worthwhile based mainly on the various sensors and computer chips that may malfunction, and the associated very high parts and labor repair costs. In the course of reviewing the buying and financing options and completing the transaction we met Mr. Michael Deem, Nathan’s father who came out of retirement to help work at the Kennesaw dealership. We also met the Sales Manager, the General Manager and a couple of other staff members. My wife was tired at the conclusion of paperwork signing, and she hates long distance driving especially in thick ATL traffic. Nathan immediately offered to have the car delivered to our home at NO charge. Most others charge about a $200 fee for this service. When Nathan delivered our car (with 2 nice gift items for the car) we met his lovely wife, who was driving the trail car in which they drove home. Nathan patiently reviewed the car features and driving basics and technology again. We will also have a video call with a Subaru Tech in a couple of weeks after driving it a bit, for another review and to answer any questions. Together we have owned 22 cars. We are a minority family. We were pleasantly surprised by how welcoming, polite, genuinely friendly, respectful, gracious and accommodating Nathan, Michael, the Senior Management and staff at Kennesaw Subaru treated us. Nathan did not use any high-pressure or bait and switch sales tactics on us. Although Nathan clearly has sales training knowledge regarding preventing and overcoming objections to close the sale, he was not pushy or slick about it. They also gave us options for after-sale customer service and follow-up, including Nathan’s cell phone number. In summary, all of the folks we met and interacted with at Kennesaw Subaru are real, good-hearted people who gave us our very best car buying experience. Therefore, we highly recommend Subaru of Kennesaw if you want to check out or buy a Subaru. The drive to this dealership will prove to be worth your time. The Goldens More

Report | Print

Every person here is focused on customer service and it shows. From purchasing a vehicle through to servicing it later, you’ll enjoy the experience. shows. From purchasing a vehicle through to servicing it later, you’ll enjoy the experience. More

Report | Print

John was excellent — which I appreciated, as I was buying a car for the first time in 15 years. He was great at walking me through all of the specs, features, services and tiny specific details that I wouldn a car for the first time in 15 years. He was great at walking me through all of the specs, features, services and tiny specific details that I wouldn't have organically known. I also particularly appreciated his steady, calm approach. Took some of the stress out of an inherently stressful process. Really happy with the entire experience at Subaru of Kennesaw, honestly. Everyone knows a vehicle purchase can be tricky and/or convoluted, but I felt like the team there kept things as transparent and straightforward as one could hope for. Would definitely recommend. More

Report | Print

Friendly staff, honest advice, no pressure, great car options, smooth process, and excellent overall experience. options, smooth process, and excellent overall experience. More

Report | Print

John, the BEST service when you need an honest and someone that loves his job.. We purchase a new Subaru and we live it and all thanks to kind of service that we received from John . Thank you / R & someone that loves his job.. We purchase a new Subaru and we live it and all thanks to kind of service that we received from John . Thank you / R & L, Hernandez June 23. 2025 More

Report | Print

John at Subaru of Kennesaw: 5-Star Long-Distance Car Buying Experience John provided exceptional service during my long-distance car purchase from Birmingham, AL. Despite never meeting in person, he Buying Experience John provided exceptional service during my long-distance car purchase from Birmingham, AL. Despite never meeting in person, he found exactly the Subaru trim I was looking for after my local dealer and several others couldn't deliver. What stood out was John's attention to detail - he took considerable time walking me through all the vehicle's features over the phone. He also streamlined the financing process beforehand, ensuring all paperwork was completed prior to my arrival in Georgia. This preparation gave me complete confidence that I could drive off the lot the same day. The excellent deal he secured, combined with his personalized service, means I'll definitely consider Subaru of Kennesaw for my next vehicle purchase. John turned what could have been a complicated long-distance transaction into a seamless, satisfying experience. More

Report | Print

This is my first Subaru purchase and it was seamless. I called to ask a question, it was answered by the sales manager & I was referred to John Melchiore. John was knowledgable, easy going & made the buy I called to ask a question, it was answered by the sales manager & I was referred to John Melchiore. John was knowledgable, easy going & made the buying process a breeze. Financing was also an easy process and no pressure to buy extras that are offered. Overall great experience. More

Report | Print

John was very thorough when showing us available cars. He made sure to show us cars only in our price range and we found the perfect one for our family! We couldn’t be happier with our first subaru! He made sure to show us cars only in our price range and we found the perfect one for our family! We couldn’t be happier with our first subaru! More

Report | Print