Michael Featherstone | Page 9

The dealership is extremely professional and clean. Michael Featherstone took great care of us and was very welcoming and professional. Michael Featherstone took great care of us and was very welcoming and professional. More

by Jasper Verified Customer Verified Customer

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Northside Lexus dealership went way beyond what a normal dealership would do. My used Lexus I purchased had hail damage that we were not aware of. We got another used vehicle, same color and they drove it dealership would do. My used Lexus I purchased had hail damage that we were not aware of. We got another used vehicle, same color and they drove it all the way to my location which was 3 1/2 hours away and swapped vehicles so I wouldn’t have to drive back to the dealership, now that’s service! More

by SHARON.NULISCH Verified Customer Verified Customer

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We once again went through the leasing experience for our RX 350 with Northside Lexus. Though concerned engulfed us as we entered the dealership, we were quickly greeted by Michael Featherstone and were sm RX 350 with Northside Lexus. Though concerned engulfed us as we entered the dealership, we were quickly greeted by Michael Featherstone and were smoothly guided through the process. A professional style with a knowledgeable and comfortable wit carried us to a rewarding completion. James Vu sealed the encounter with his extremely pleasing financial guidance. Our car is stunningly gorgeous and we look forward to another wonderful driving experience. We deeply appreciate the expert service. More

by aedestouet Verified Customer Verified Customer

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We had a great experience at this dealership. After a quick phone call to discuss the vehicle we were looking for, we placed an order. Took delivery about a week later, car was ready for pickup a After a quick phone call to discuss the vehicle we were looking for, we placed an order. Took delivery about a week later, car was ready for pickup at the time discussed and financing process was efficient. More

by 1234 Verified Customer Verified Customer

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I absolutely love my new car! ! Y’all made it so painless to get my car!! Michael Featherstone is the best car salesman I or my parents have ever gone to! ! Y’all made it so painless to get my car!! Michael Featherstone is the best car salesman I or my parents have ever gone to! More

by brooklyn_stephens Verified Customer Verified Customer

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Great service would recommend to family and friends I feel they were honest with my purchase feel they were honest with my purchase More

by MOE40 Verified Customer Verified Customer

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Great team and easy purchase process. We love our new Lexus and definitely recommend Northside Lexus We love our new Lexus and definitely recommend Northside Lexus More

by BECKER001 Verified Customer Verified Customer

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The gentleman that I bought my car with, Michael, was great. Super responsive, willing to help, and knowledgeable. I was at first dealing with another salesperson, Victoria, but ended up switching to Mic great. Super responsive, willing to help, and knowledgeable. I was at first dealing with another salesperson, Victoria, but ended up switching to Michael. We had a bad experience with her being deceitful about the deposit and refunding it if the deal did not work out. So much so we almost took our business elsewhere, but Michael was honest and kept us there. Honesty in sales goes a long way. Everyone other than that was very attentive and nice on the phone when calling in. I am SUPER happy with the car and everything about the deal. I would definitely recommend Michael at north side Lexus. Another thing is they are going off MSRP. I looked into a Toyota dealership and they were marking up almost 5k on top of MSRP. I like the fact that they aren’t taking advantage of the current world and customers. Really great experience overall. More

by Victoriapsr Verified Customer Verified Customer

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Dealership was organized and clean. Salesman was very knowledgeable and polite. I had a great experience. Salesman was very knowledgeable and polite. I had a great experience. More

by hrh1021 Verified Customer Verified Customer

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Excellent dealership. Best service. Customer first. So helpful. They went way above and beyond to help me with a new car and ensure that I understood its functions. I woul Best service. Customer first. So helpful. They went way above and beyond to help me with a new car and ensure that I understood its functions. I would deal with them again and highly recommend them for new or used cars. They are just an excellent reputable group of people to deal with who have your best interests at heart. More

by Sallymcmonagle Verified Customer Verified Customer

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