Michael Featherstone
Michael Featherstone at Northside Lexus

Michael Featherstone | Page 9

Sales Consultant

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

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4.8
113 Reviews

Dealership Experience

5 yrs, 2 mos

Industry Experience

12 yrs, 10 mos

4.8

113 Reviews

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113 Reviews of Michael Featherstone

April 30, 2022

Dealership Rating
Employee Rating

Great service would recommend to family and friends I feel they were honest with my purchase More

by MOE40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 02, 2022

Northside Lexus responded

Thank you for the kind words, Moe! We are so glad to hear that you had a successful purchase experience working with us. Drive safely, and we hope to see you back again at Northside Lexus!

April 14, 2022

Dealership Rating
Employee Rating

Great team and easy purchase process. We love our new Lexus and definitely recommend Northside Lexus More

by BECKER001
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley Nguyen

Apr 14, 2022

Northside Lexus responded

We're so pleased to hear how much you're loving your new Lexus. Thank you for choosing Northside Lexus. Safe travels!

March 30, 2022

Dealership Rating
Employee Rating

The gentleman that I bought my car with, Michael, was great. Super responsive, willing to help, and knowledgeable. I was at first dealing with another salesperson, Victoria, but ended up switching to Mic More

by Victoriapsr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Victoria DeHoyos

Apr 01, 2022

Northside Lexus responded

Hi Victor - Thank you for the five-star review and your feedback. We are glad that Michael ensured you received five-star service and that everything with your purchase was completed to your satisfaction. Taking care of our customers is our priority, and your five-star review validates our hard work. Enjoy your new car, and congratulations!

February 27, 2022

Dealership Rating
Employee Rating

Dealership was organized and clean. Salesman was very knowledgeable and polite. I had a great experience. More

by hrh1021
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hamilton Dawes

Feb 27, 2022

Northside Lexus responded

We sincerely appreciate you sharing how positive your experience with the Northside Lexus team was! It was our pleasure to take care of your automotive needs, and we hope you'll stop by down the road if there's anything more we can assist with!

February 24, 2022

Dealership Rating
Employee Rating

Excellent dealership. Best service. Customer first. So helpful. They went way above and beyond to help me with a new car and ensure that I understood its functions. I woul More

by Sallymcmonagle
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Trice

Feb 24, 2022

Northside Lexus responded

Sally, thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with the Northside Lexus team. We will be sure to pass on the kind words. Enjoy your new vehicle, and we hope to see you back again down the road!

February 09, 2022

Dealership Rating
Employee Rating

This was the best car buying experience in my life! Outstanding and very professional staff! More

by VERGARA29
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caleb Vario

Feb 09, 2022

Northside Lexus responded

It's an honor to hear that you had this stellar purchasing experience here with Northside Lexus! Thank you for your business, and our team wishes you many happy and safe miles down the road.

January 30, 2022

Dealership Rating
Employee Rating

Michael Featherstone gave us excellent service, highly recommend. purchasing a car From Northside Lexus was great and easy. More

by Tina84trinh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 30, 2022

Northside Lexus responded

Michael is great! Thanks so much for supporting Northside Lexus and we'll see you next time!

January 30, 2022

Dealership Rating
Employee Rating

Very pleasant experience and I would highly recommend to Very pleasant experience and I would highly recommend to others to visit Northside Lexus when looking for a new or used vehicle. More

by hdlandru
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 30, 2022

Northside Lexus responded

Thanks for the great review! We appreciate it!

January 25, 2022

Dealership Rating
Employee Rating

Michael was great to work with.The guy who did the Michael was great to work with. The guy who did the finance part took forever and also had the sniffles-made me very nervous. More

by sbonds76
Recommend Dealer
Yes

Other Employees Tagged: Marcus Atkins

Jan 26, 2022

Northside Lexus responded

Thank you for sharing this feedback. I'm sorry for the delay with your financing process and if you felt at all uncomfortable. We are grateful to have you as a customer, and if there is anything that I can do to assist you, please give me a call. Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

January 08, 2022

Dealership Rating
Employee Rating

Our recent visit to Northside Lexus was a great experience. The managing staff was very welcoming and our salesman Michael was outstanding! More

by SBROWN100
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lance Williams, Marcus Atkins

Jan 10, 2022

Northside Lexus responded

We couldn't be happier to hear that you had such an overwhelmingly positive experience with us! It was our pleasure to lend a hand with your automotive needs at Northside Lexus, and we wish you safe travels on the road ahead!

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