Michael Featherstone | Page 8

Excellent service. They got me exactly the car I was looking for without high pressure attempts to buy options I didn’t want. Quick and easy transaction! They got me exactly the car I was looking for without high pressure attempts to buy options I didn’t want. Quick and easy transaction! More

by bill.ebersole Verified Customer Verified Customer

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The dealership was fine. I was pleased with the wait time to receive my new car and the rest room is clean and comfortable to use. The process to have my license plate inst I was pleased with the wait time to receive my new car and the rest room is clean and comfortable to use. The process to have my license plate installed was smooth. It would have been better if the dealership give out small gifts with Lexus logo for the customer who purchased the new car. No free snacks either like other houston Lexus dealership had. More

by S Chen Verified Customer Verified Customer

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Purchased a vehicle at Northside Lexus. The experience was amazing. I would highly recommend this dealership! The experience was amazing. I would highly recommend this dealership! More

by teriljones Verified Customer Verified Customer

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From sales to service, the best dealership I've experienced. I’m a repeat customer over the past 10 years and will continue to do business with Northside Lexus. experienced. I’m a repeat customer over the past 10 years and will continue to do business with Northside Lexus. More

by Tom Verified Customer Verified Customer

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Don’t judge me but I purchased a car from the Dynamic Trio staff of Herb Mills, Tyler Stephens and James Vu on Monday and I returned today and purchased another car and YET AGAIN I left extremely happy! Trio staff of Herb Mills, Tyler Stephens and James Vu on Monday and I returned today and purchased another car and YET AGAIN I left extremely happy! These three can do what I don’t believe anyone else can…seriously!! They are customer friendly, make sure all needs are met and ensure you leave happy with no unanswered questions!! Special shout-out to Herb Mills who was diligent and went above and beyond to take care of detailed and specific requests I had! Tyler Stephens took the time to listen to my concerns and put things in place to make sure all my needs were taken care of! If you are looking for a vehicle, visit Northside Lexus and you will be greeted by friendly staff who are more than happy to help you!! I don’t think you can go wrong with ANY employee but MY personal preference is the “Dynamic Trio”!! I also want to thank Mike (?) in New Car Sales who was extremely kind and went above and beyond to answer specific questions for me and research information I inquired about! Thank you Northside Lexus for hiring phenomenal staff and I will see you again soon…I’m sure! LOL More

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The dealership is extremely professional and clean. Michael Featherstone took great care of us and was very welcoming and professional. Michael Featherstone took great care of us and was very welcoming and professional. More

by Jasper Verified Customer Verified Customer

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Northside Lexus dealership went way beyond what a normal dealership would do. My used Lexus I purchased had hail damage that we were not aware of. We got another used vehicle, same color and they drove it dealership would do. My used Lexus I purchased had hail damage that we were not aware of. We got another used vehicle, same color and they drove it all the way to my location which was 3 1/2 hours away and swapped vehicles so I wouldn’t have to drive back to the dealership, now that’s service! More

by SHARON.NULISCH Verified Customer Verified Customer

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We once again went through the leasing experience for our RX 350 with Northside Lexus. Though concerned engulfed us as we entered the dealership, we were quickly greeted by Michael Featherstone and were sm RX 350 with Northside Lexus. Though concerned engulfed us as we entered the dealership, we were quickly greeted by Michael Featherstone and were smoothly guided through the process. A professional style with a knowledgeable and comfortable wit carried us to a rewarding completion. James Vu sealed the encounter with his extremely pleasing financial guidance. Our car is stunningly gorgeous and we look forward to another wonderful driving experience. We deeply appreciate the expert service. More

by aedestouet Verified Customer Verified Customer

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We had a great experience at this dealership. After a quick phone call to discuss the vehicle we were looking for, we placed an order. Took delivery about a week later, car was ready for pickup a After a quick phone call to discuss the vehicle we were looking for, we placed an order. Took delivery about a week later, car was ready for pickup at the time discussed and financing process was efficient. More

by 1234 Verified Customer Verified Customer

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I absolutely love my new car! ! Y’all made it so painless to get my car!! Michael Featherstone is the best car salesman I or my parents have ever gone to! ! Y’all made it so painless to get my car!! Michael Featherstone is the best car salesman I or my parents have ever gone to! More

by brooklyn_stephens Verified Customer Verified Customer

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