Michael Ferrara
Michael Ferrara at Gates Toyota

Michael Ferrara

Service Consultant

Gates Toyota

640 W Ireland Rd
South Bend, IN 46614

Contact Me
4.7
175 Reviews

Dealership Experience

7 yrs, 11 mos

4.7

175 Reviews

Write a Review

175 Reviews of Michael Ferrara

January 12, 2026

Dealership Rating
Employee Rating

I have always had great service with gates and will continue to use them in the future. More

by EVELINCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

January 08, 2026

Dealership Rating
Employee Rating

Service desk people are always pleasant informative. Service does an excellent job. Explains all to you. More

by elleneah57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

December 27, 2025

Dealership Rating
Employee Rating

Sounds corny, but I just always feel like I can trust the accuracy of an assessment and the quality of the work I get done here More

by PHREDERICK58
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

December 17, 2025

Dealership Rating
Employee Rating

Responsive to needs of customer and willing to work with them to get needs done More

by Joiejohnsonbolen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 27, 2025

Dealership Rating
Employee Rating

I get all my oil changes here and have always had prompt and courteous care for my car AND for me. More

by christinemarieswanson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 01, 2025

Dealership Rating
Employee Rating

As always reliable, fast and efficient. I do my oil change here frequently. Always deliver and tells if they see any concerns with my car. Let's ve the service. More

by arty_lim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

August 27, 2025

Dealership Rating
Employee Rating

Very professional and friendly. Fast service and reliable. Affordable and skillful. Reputable. I'd definitely recommend this to anyone who is serious about theie car maintenance More

by jophoya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

August 27, 2025

Dealership Rating
Employee Rating

I was very satisfied with my visit. They always listen and answer all my questions and listen to my concerns. More

by RCBAC2@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

August 21, 2025

Dealership Rating
Employee Rating

The service i received was excellent and the time it took was shorter than I expected More

by KENMURPHY1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

June 21, 2025

Dealership Rating
Employee Rating

In the 8 years we’ve been Gates customers, Brian has been very responsive to both routine and challenging service needs. With our most recent service, he was readily open to pursuing a unique solution to a More

by WVBIRD
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

1
...

Dealership Inventory (345 Vehicles)

used 2023 Kia Forte car, priced at $19,651
2023 Kia Forte
used
Gravity Gray exterior
Automatic
Front-wheel Drive
used 2024 Ford Escape car, priced at $20,547
2024 Ford Escape
used
Iconic Silver Metallic exterior
Automatic
All-wheel Drive
used 2014 Ford Mustang car, priced at $15,890
2014 Ford Mustang
used
Black exterior
Manual
Rear-wheel Drive
new 2026 Toyota Camry car
2026 Toyota Camry
new
01l5/Ea20 exterior
Automatic
Front-wheel Drive
used 2015 Buick Enclave car, priced at $13,987
2015 Buick Enclave
used
Dark Chocolate Metallic exterior
Automatic
Front-wheel Drive
used 2024 Toyota Camry car, priced at $28,140
2024 Toyota Camry
used
Midnight Black Metallic exterior
Automatic
All-wheel Drive