Michael Ferrara
Michael Ferrara at Gates Toyota

Michael Ferrara

Service Consultant

Gates Toyota

640 W Ireland Rd
South Bend, IN 46614

Contact Me
4.8
177 Reviews

Dealership Experience

8 yrs, 1 mo

4.8

177 Reviews

Write a Review

177 Reviews of Michael Ferrara

March 19, 2026

Dealership Rating
Employee Rating

We really appreciate your help on ours new purchase, thank you Travis and all sales persons, thanks again More

by jessefutureform
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

February 16, 2026

Dealership Rating
Employee Rating

Great waiting area and and updates on waiting time. I checked in with Bud who is terrific. Thankyou. More

by LOCKWOOD.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin , Bud

January 12, 2026

Dealership Rating
Employee Rating

I have always had great service with gates and will continue to use them in the future. More

by EVELINCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

January 08, 2026

Dealership Rating
Employee Rating

Service desk people are always pleasant informative. Service does an excellent job. Explains all to you. More

by elleneah57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

December 27, 2025

Dealership Rating
Employee Rating

Sounds corny, but I just always feel like I can trust the accuracy of an assessment and the quality of the work I get done here More

by PHREDERICK58
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

December 17, 2025

Dealership Rating
Employee Rating

Responsive to needs of customer and willing to work with them to get needs done More

by Joiejohnsonbolen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 27, 2025

Dealership Rating
Employee Rating

I get all my oil changes here and have always had prompt and courteous care for my car AND for me. More

by christinemarieswanson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 01, 2025

Dealership Rating
Employee Rating

As always reliable, fast and efficient. I do my oil change here frequently. Always deliver and tells if they see any concerns with my car. Let's ve the service. More

by arty_lim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

August 27, 2025

Dealership Rating
Employee Rating

I was very satisfied with my visit. They always listen and answer all my questions and listen to my concerns. More

by RCBAC2@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

August 27, 2025

Dealership Rating
Employee Rating

Very professional and friendly. Fast service and reliable. Affordable and skillful. Reputable. I'd definitely recommend this to anyone who is serious about theie car maintenance More

by jophoya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

1
...

Dealership Inventory (189 Vehicles)

new 2026 Toyota Tacoma car, priced at $42,500
2026 Toyota Tacoma
new
08x0/Ff20 exterior
Automatic
Four-wheel Drive
used 2012 Honda Ridgeline car, priced at $14,789
2012 Honda Ridgeline
used
Crystal Black Pearl exterior
Automatic
Four-wheel Drive
used 2023 Chrysler Pacifica car, priced at $25,996
2023 Chrysler Pacifica
used
Brilliant Black Crystal Pearlcoat exterior
Automatic
Front-wheel Drive
used 2019 Chevrolet Silverado 1500 car
2019 Chevrolet Silverado 1500
used
Satin Steel Metallic exterior
Automatic
Four-wheel Drive
used 2021 Subaru Ascent car
2021 Subaru Ascent
used
Ice Silver Metallic exterior
Automatic
All-wheel Drive
used 2009 Buick LaCrosse car
2009 Buick LaCrosse
used
Gold Mist Metallic exterior
Automatic
Front-wheel Drive