Michael Ferrara
Michael Ferrara at Gates Toyota

Michael Ferrara

Service Consultant

Gates Toyota

640 W Ireland Rd
South Bend, IN 46614

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4.6
171 Reviews

Dealership Experience

7 yrs, 10 mos

4.6

171 Reviews

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171 Reviews of Michael Ferrara

September 27, 2025

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Employee Rating

I get all my oil changes here and have always had prompt and courteous care for my car AND for me. More

by christinemarieswanson
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Recommend Dealer
Yes

September 01, 2025

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As always reliable, fast and efficient. I do my oil change here frequently. Always deliver and tells if they see any concerns with my car. Let's ve the service. More

by arty_lim
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Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

August 27, 2025

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Very professional and friendly. Fast service and reliable. Affordable and skillful. Reputable. I'd definitely recommend this to anyone who is serious about theie car maintenance More

by jophoya
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Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

August 27, 2025

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I was very satisfied with my visit. They always listen and answer all my questions and listen to my concerns. More

by RCBAC2@aol.com
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Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

August 21, 2025

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The service i received was excellent and the time it took was shorter than I expected More

by KENMURPHY1234
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Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

June 21, 2025

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In the 8 years we’ve been Gates customers, Brian has been very responsive to both routine and challenging service needs. With our most recent service, he was readily open to pursuing a unique solution to a More

by WVBIRD
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

June 16, 2025

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The service dept does a great job. The dealership itself is a disappointment. They never have new cars. More

by sandtwarren
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Recommend Dealer
Yes

Other Employees Tagged: Devin Jennings

June 10, 2025

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We have always been treated with courtesy and respect, by the entire service departments. They are accurate with the information they provide. More

by ROOKS1145
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Recommend Dealer
Yes

June 10, 2025

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Had a great experience, explained well what was done to the vehicle and great customer service More

by JCANTU0616
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Recommend Dealer
Yes

June 06, 2025

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Employee Rating

The gate Toyota has a good customer service a good working understanding with their customers. However, the GM portion of Gates east of Toyota by Aldi’s has a terrible customer service pay and terribl More

by Rod Gadson
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Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

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