Michael Ferrara
Michael Ferrara at Gates Toyota

Michael Ferrara

Service Consultant

Gates Toyota

640 W Ireland Rd
South Bend, IN 46614

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4.7
173 Reviews

Dealership Experience

7 yrs, 11 mos

4.7

173 Reviews

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173 Reviews of Michael Ferrara

December 27, 2025

Dealership Rating
Employee Rating

Sounds corny, but I just always feel like I can trust the accuracy of an assessment and the quality of the work I get done here More

by PHREDERICK58
Service Price Transparency
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Service Time
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

December 17, 2025

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Employee Rating

Responsive to needs of customer and willing to work with them to get needs done More

by Joiejohnsonbolen
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Recommend Dealer
Yes

September 27, 2025

Dealership Rating
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I get all my oil changes here and have always had prompt and courteous care for my car AND for me. More

by christinemarieswanson
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Recommend Dealer
Yes

September 01, 2025

Dealership Rating
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As always reliable, fast and efficient. I do my oil change here frequently. Always deliver and tells if they see any concerns with my car. Let's ve the service. More

by arty_lim
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Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

August 27, 2025

Dealership Rating
Employee Rating

Very professional and friendly. Fast service and reliable. Affordable and skillful. Reputable. I'd definitely recommend this to anyone who is serious about theie car maintenance More

by jophoya
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

August 27, 2025

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I was very satisfied with my visit. They always listen and answer all my questions and listen to my concerns. More

by RCBAC2@aol.com
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Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

August 21, 2025

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The service i received was excellent and the time it took was shorter than I expected More

by KENMURPHY1234
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Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

June 21, 2025

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Employee Rating

In the 8 years we’ve been Gates customers, Brian has been very responsive to both routine and challenging service needs. With our most recent service, he was readily open to pursuing a unique solution to a More

by WVBIRD
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

June 16, 2025

Dealership Rating
Employee Rating

The service dept does a great job. The dealership itself is a disappointment. They never have new cars. More

by sandtwarren
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Recommend Dealer
Yes

Other Employees Tagged: Devin Jennings

June 10, 2025

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Employee Rating

Had a great experience, explained well what was done to the vehicle and great customer service More

by JCANTU0616
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Recommend Dealer
Yes
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