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Michael Ferrara
183 Reviews
Dealership Experience
8 yrs, 5 mos
183 Reviews
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183 Reviews of Michael Ferrara
Verified Customer
August 13, 2020
Very pleased with professionalism of service staff at Gates Toyota. Keep up the good work. You are appreciated. I really enjoy my new CHR. The follow up service has been excellent. 感謝 Gates Toyota. Keep up the good work. You are appreciated. I really enjoy my new CHR. The follow up service has been excellent. 感謝 More
by PUPFICTIONBOOKS
August 05, 2020
Excellent Service Department My Maintenance Visit was pleasant and the wait time was very close to what the Service Dept estimated it would be. I was pleased that all the employee My Maintenance Visit was pleasant and the wait time was very close to what the Service Dept estimated it would be. I was pleased that all the employees that I saw were in face coverings or shields, which made the visit a lot more safe feeling. I am always grateful for this dealership, as I am always treated with respect and they keep you up on what they need to do and, keep me informed as they are doing it. More
by LOAGAIL
July 31, 2020
Reliable I was able to set a next-day appointment for a factory recall and routine service and the work was completed quickly. Car was disinfected. I was able to set a next-day appointment for a factory recall and routine service and the work was completed quickly. Car was disinfected. More
by KIRBSERV
Other Employees Tagged: Brian Gardner, Stephen Mackin
July 31, 2020
Recall, Service My car was recalled and it needed to be serviced. Gates rented me a car, but the rental place did not show. The service department immediately got m My car was recalled and it needed to be serviced. Gates rented me a car, but the rental place did not show. The service department immediately got me a car for the day. The service was done in the time frame they said it will be done. I love Gates. More
by FRYFRY
July 30, 2020
Great timing and great customer service. I left my vehicle overnight to be done for an oil change and the next morning i received the text my car was done very promptly after opening. No complaints a vehicle overnight to be done for an oil change and the next morning i received the text my car was done very promptly after opening. No complaints at all. More
by VILISIAJ
July 21, 2020
Professional Service with a nice waiting area My experiences have been good so far with the Gates Service department. Each person I have spoken with has been professional. They recommend prevent My experiences have been good so far with the Gates Service department. Each person I have spoken with has been professional. They recommend preventative items based off of the Camry specifications. And, there is a nice waiting area, which I can either work on my laptop or just enjoy whatever is on TV (or both). More
by THOMAS_D_RHODES
Other Employees Tagged: Brian Gardner, Stephen Mackin
July 21, 2020
Transmission flush They did not try to pick my pocket with a "Front Differential Oil Change" as recommended by Toyota ! Good for Gates ! They NEED COFFEE in the waiting They did not try to pick my pocket with a "Front Differential Oil Change" as recommended by Toyota ! Good for Gates ! They NEED COFFEE in the waiting area !! I Don't care what the city says ! I need Coffee !!!!! More
by JA Wells
July 16, 2020
Satisfactory service, friendly employees, confident service. They always let us know if anything needs to be replaced. They always do a though and great job. service. They always let us know if anything needs to be replaced. They always do a though and great job. More
by KACZARKOWSKI
Other Employees Tagged: Brian Gardner, Stephen Mackin , Samantha Six
July 15, 2020
Service was fine. Very concerned because no Toyota employees were wearing face masks. Aldo could not write a check like I always had in the past. Luckily had a credit card with me. employees were wearing face masks. Aldo could not write a check like I always had in the past. Luckily had a credit card with me. More
by SHOUXIN419
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