Dealership Experience
8 yrs, 4 mos
180 Reviews
Write a Review180 Reviews of Michael Ferrara
July 10, 2020
Good quick service. In and out very fast. Pointed out wear on tires to me. Been a customer of Gates Toyota for many years. Will probably buy my next car from them. In and out very fast. Pointed out wear on tires to me. Been a customer of Gates Toyota for many years. Will probably buy my next car from them. More
Other Employees Tagged: Stephen Mackin , The girl on the oil change service line is very friendly and does good work.
June 26, 2020
Excellent as always! Got in and out in a quick fashion, and got some helpful advice on the next two visits, work that should be considered. and got some helpful advice on the next two visits, work that should be considered. More
Other Employees Tagged: Brien Winston, Trent Jackson, Brian Gardner, Stephen Mackin , Drew Ummel
June 25, 2020
service Friendly and efficient service department. I felt safe waiting in the waiting room as there was adequate space and furniture had been rearranged to ac Friendly and efficient service department. I felt safe waiting in the waiting room as there was adequate space and furniture had been rearranged to account for social distancing. More
Other Employees Tagged: Brian Gardner, Stephen Mackin
June 25, 2020
Generally pleased with work, but not cleanliness. The mechanic left greasy hand prints on outside door handles, inside door handles, the glove compartment, the cloth of the passenger front seat. I hav The mechanic left greasy hand prints on outside door handles, inside door handles, the glove compartment, the cloth of the passenger front seat. I have yet to get it cleaned off, and felt that it was not at all professional. I saw the grease on the door handles while on the lot, but did not pay attention to the rest until I got home. By then, it was after service hours. I do not know the name of the mechanic, but would encourage him to wash his hands before entering the car. More
Other Employees Tagged: I do not know th name of the mechanic.
June 25, 2020
I leased my Rav4 from this dealership. They are so nice & professional. My scheduled services have been more than expected. On time, courteous and everything you would want grin a car dealership & professional. My scheduled services have been more than expected. On time, courteous and everything you would want grin a car dealership More
Other Employees Tagged: Kirk Ziegert, Marcus Turner, Brian Gardner, Stephen Mackin
June 19, 2020
Recall We are very satisfied with Gates Toyota Service Center. They are very nice and always accommodating. Veryhelpful and explain the service being perform We are very satisfied with Gates Toyota Service Center. They are very nice and always accommodating. Veryhelpful and explain the service being performed and inform us of other issues found and need to be serviced when inspected. More
Other Employees Tagged: Brian Gardner, Stephen Mackin
June 19, 2020
A Good day at Gates Toyota Mike was just wonderful to do business with. My wife's Selara needed a new timing belt and water pump and would have required a long wail. Mike got Mike was just wonderful to do business with. My wife's Selara needed a new timing belt and water pump and would have required a long wail. Mike got a got the Avalon and sent me on my way with the car delivered the following day. A good experience. More
June 19, 2020
Excellent service Service staff was ready and available when I arrived at scheduled time-prompt service and good communication of progress-everything completed that I n Service staff was ready and available when I arrived at scheduled time-prompt service and good communication of progress-everything completed that I needed. Very pleased with the service at Gates Toyota. More

