Michael Grasso
Michael Grasso at Acura Of Pembroke Pines

Michael Grasso | Page 18

Service Consultant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

Contact Me
4.6
573 Reviews

Dealership Experience

4 yrs, 11 mos

Industry Experience

23 yrs, 11 mos

Languages Spoken

English English

4.6

573 Reviews

Write a Review

573 Reviews of Michael Grasso

February 26, 2024

Dealership Rating
Employee Rating

The service was great from start to finish. Can’t think of an easier place to get an oil change. More

by FELDMANCRAIG81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Ron Richardson, Christian Rodriguez

Feb 26, 2024

Acura Of Pembroke Pines responded

We're delighted to hear that you had a great service experience from start to finish at Acura of Pembroke Pines! Safe travels!

February 24, 2024

Dealership Rating
Employee Rating

Always give a great and quick service. very professional and courteous. this is the only dealership i will go to. More

by BIAROME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Gomez

Feb 26, 2024

Acura Of Pembroke Pines responded

Hi Biarome! We're delighted to know that you had consistently great experiences with us at Acura of Pembroke Pines. We appreciate your loyalty and look forward to serving you in the future!

February 18, 2024

Dealership Rating
Employee Rating

Service was great Forgot to attach under carriage to car as was described to be done More

by fyoyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2024

Acura Of Pembroke Pines responded

We appreciate your feedback and hope to see you again at Acura of Pembroke Pines! Thank you!

February 14, 2024

Dealership Rating
Employee Rating

I recently purchased a 2024 MDX A Spec vehicle from Acura Pembroke Pines for my wife. After bringing the vehicle home, I noticed one of the chrome exhaust pipes did not appear level (symmetrical) with the o More

by RMZAKARIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Campbell

Feb 15, 2024

Acura Of Pembroke Pines responded

We're glad to know that Mike and our team at Acura of Pembroke Pines were able to assist you with your exhaust pipe issue. We appreciate the positive feedback!

February 11, 2024

Dealership Rating
Employee Rating

Convenient appointment was easy to make. Want area was clean and comfortable. Service advisor polite and professional. More

by ADFRANK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2024

Acura Of Pembroke Pines responded

We're glad to know you found our appointment process convenient and the waiting area comfortable at Acura of Pembroke Pines. We look forward to serving you again! Safe travels!

February 09, 2024

Dealership Rating
Employee Rating

Everyone is very professional and the ambient is very inviting. Services are always a job well done. More

by Barbara.gomez2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Chan, Angela O'Connor, Ryan Reeves, Jean Louis, Marco Pinto , Stevan Dyer, Kevin Gomez, Christian Rodriguez

Feb 09, 2024

Acura Of Pembroke Pines responded

Hi Barbara, we're thrilled to hear that you find everyone at our establishment to be very professional and that the ambiance is inviting. We'll see you next time! Safe travels!

January 29, 2024

Dealership Rating
Employee Rating

I replied to a telephone request for a review, so why are you badgering me with these online requests? More

by YOSDAN30
Recommend Dealer
Yes
Jan 30, 2024

Acura Of Pembroke Pines responded

Hi Yosdan! We apologize if our follow-up requests have felt overwhelming. We simply aim to ensure we're providing the best service possible at Acura of Pembroke Pines, and your feedback helps us do that. Thanks for understanding!

January 27, 2024

Dealership Rating
Employee Rating

Very easy to deal with , great communication , service , reliability and integrity! Always strive to provide an excellent service experience. More

by jbsfla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2024

Acura Of Pembroke Pines responded

We're glad to know you had a great experience with us at Acura of Pembroke Pines! We always aim for excellent service and communication. Thanks for the positive feedback!

January 19, 2024

Dealership Rating
Employee Rating

Dealing with the service department was very difficult and counterproductive. They do not seem to care about fixing the problem with your vehicle even when you have paid for the services. Their customer s More

by Jb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 19, 2024

Acura Of Pembroke Pines responded

Thank you for the review. It's disappointing to hear that your experience with our team was anything less than exceptional and we will certainly take this feedback into consideration for future improvements. Please contact our Service Department at (877) 468-9930 if you'd like to discuss the situation in greater detail.

January 19, 2024

Dealership Rating
Employee Rating

They done a good job and good service on my MDX! Thank you so much guys! More

by jenny68682002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Ng

Jan 19, 2024

Acura Of Pembroke Pines responded

Thank you for your confidence in Acura of Pembroke Pines, and for your business. We are grateful to have you as a customer!

...
18
...

Dealership Inventory (494 Vehicles)

used 2024 Acura RDX car, priced at $41,688
2024 Acura RDX
used
Majestic Black Pearl exterior
Automatic
All-wheel Drive
used 2023 Acura RDX car, priced at $31,588
2023 Acura RDX
used
Platinum White Pearl exterior
Automatic
Front-wheel Drive
new 2026 Acura Integra car, priced at $40,995
2026 Acura Integra
new
Platinum exterior
CVT
Front-wheel Drive
new 2026 Acura RDX car, priced at $56,900
2026 Acura RDX
new
Carbon exterior
Automatic
All-wheel Drive
new 2026 Acura RDX car, priced at $52,650
2026 Acura RDX
new
Carbon exterior
Automatic
All-wheel Drive
new 2026 Acura Integra car, priced at $41,095
2026 Acura Integra
new
Platinum exterior
CVT
Front-wheel Drive