Michael Grasso
Michael Grasso at Acura Of Pembroke Pines

Michael Grasso | Page 19

Service Consultant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

Contact Me
4.6
573 Reviews

Dealership Experience

4 yrs, 11 mos

Industry Experience

23 yrs, 11 mos

Languages Spoken

English English

4.6

573 Reviews

Write a Review

573 Reviews of Michael Grasso

January 14, 2024

Dealership Rating
Employee Rating

I’ve always found them to be professional, customer oriented, pleasant to deal with, reliable and always delivering on what they commit to. More

by jbsfla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2024

Acura Of Pembroke Pines responded

We're delighted to know that you've consistently found our team at Acura of Pembroke Pines professional and reliable. We look forward to serving you again! Have a great ride!

January 11, 2024

Dealership Rating
Employee Rating

All good. No major issues either booking or during service. Loaner was provided which was very convenient. More

by OCHODNICKYROBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Ron Richardson, Christian Rodriguez

Jan 12, 2024

Acura Of Pembroke Pines responded

Thank you for the 5-star rating! We're glad to know your experience at Acura of Pembroke Pines went smoothly and that the loaner car was a helpful addition. We look forward to serving you again!

December 31, 2023

Dealership Rating
Employee Rating

Good service, everyone was able to help in a professional and timely manner. Would recommend More

by RUBENPEREZB2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2024

Acura Of Pembroke Pines responded

Hey Ruben, thank you for the 5-star rating! We're pleased that our team provided you with professional and timely experiance during your visit. We appreciate your recommendation and see you again!- The Acura of Pembroke Pines Team

December 29, 2023

Dealership Rating
Employee Rating

Acura of Pembroke Pines is the best, they are always top notch when it comes to service and customer service. I have bought 3 cars from this dealership and will buy more from them. Thank you More

by IDA Q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Ron Richardson, Christian Rodriguez

Jan 03, 2024

Acura Of Pembroke Pines responded

Hi IDA! We're so glad to know that you had consistently great experiences with us at Acura of Pembroke Pines. Your continued support means a lot! Looking forward to helping you find your next car when the time comes.

December 29, 2023

Dealership Rating
Employee Rating

I must say I've had many cars in my life. Acura is one of the best I've ever been to. The service was excellent. The gentleman that took care of me. I think his name was Rayon excellent gentl More

by BKLYNGUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Ron Richardson, Christian Rodriguez, Rayon

Jan 03, 2024

Acura Of Pembroke Pines responded

Hi Bk Lyngus! We're so glad to know that you had an excellent experience with us at Acura of Pembroke Pines! It's great to see Rayon leave such a positive impression. We strive for all our team members to provide this level of service. Thanks for the review and we hope you enjoy your car!

December 26, 2023

Dealership Rating
Employee Rating

Michael Grasso, of service, as always is the best. He is definitely an asset to your dealership. He takes care of his clientele as if the car was his. Good job Michael. May you have a lot more of More

by RODENP
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Jan 02, 2024

Acura Of Pembroke Pines responded

Hey Roden! We're delighted to know that Michael provided you with top-notch service at Acura of Pembroke Pines. We look forward to serving you again! Have a great ride!

December 17, 2023

Dealership Rating
Employee Rating

Service was excellent along with the communication. The only place where I trust my vehicle’s service. More

by SWIFTMARCUSKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2023

Acura Of Pembroke Pines responded

Hi Swift! We're delighted to know that you trust our team at Acura of Pembroke Pines with your vehicle's service. Thank you for the excellent review and for choosing us!

December 14, 2023

Dealership Rating
Employee Rating

Quick and thorough as usual! Love the service and the attention to details. Makes the experience so much easier! More

by shelaida.valdes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2023

Acura Of Pembroke Pines responded

We're glad to know that our team at Acura of Pembroke Pines provided you with quick and detailed service. Thanks for the review!

December 14, 2023

Dealership Rating
Employee Rating

Everyone was nice and polite. They greeted me right away with a smile on their face More

by YOLI_GARCIA72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 14, 2023

Acura Of Pembroke Pines responded

We appreciate your feedback and hope to provide five-star care to you next time. Thank you for choosing Acura of Pembroke Pines!

December 12, 2023

Dealership Rating
Employee Rating

Mike Grasso is a pleasure to work with. He is always very friendly and comes across as genuinely caring. I trust his advice and have been very pleased with Acura’s services through him. More

by RALQASEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2023

Acura Of Pembroke Pines responded

Hey Ralqasem, thank you for the 5-star rating! We're glad to know that Mike has been able to provide you with such a positive experience at Acura of Pembroke Pines. We look forward to serving you again! Safe travels!

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