Michael Grasso
Michael Grasso at Acura Of Pembroke Pines

Michael Grasso | Page 30

Service Consultant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

Contact Me
4.6
590 Reviews

Dealership Experience

5 yrs, 5 mos

Industry Experience

24 yrs, 5 mos

Languages Spoken

English English

4.6

590 Reviews

Write a Review

590 Reviews of Michael Grasso

March 05, 2023

Dealership Rating
Employee Rating

Efficient service with a smile. Made the entire process painless. Everyone complains about service on cars but I could be more happy More

by JaredSlansky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Ron Richardson, Christian Rodriguez

Mar 07, 2023

Acura Of Pembroke Pines responded

Thank you for sharing this kind review, Jared! We're pleased to hear that you're happy with the service provided by our team here at Acura of Pembroke Pines and we look forward to seeing you next time. Take care!

March 04, 2023

Dealership Rating
Employee Rating

Great service provided by Mike Degrasso . I have been going to Acura of Pembroke Pines for 15 years . Always satisfied . More

by mperez356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2023

Acura Of Pembroke Pines responded

Thank you for being part of the Acura of Pembroke Pines family for so many years! We appreciate your kind words and rating, and look forward to seeing you again!

March 01, 2023

Dealership Rating
Employee Rating

I was promised by Dino at the time of purchase that he would fix a dent on a certified pre-owned vehicle and it was never done correctly. Now he refuses to fix it. It was even written out on a “We owe you More

by JGuerrero15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Eric Ng , Dino Liebro

Mar 02, 2023

Acura Of Pembroke Pines responded

We appreciate your input and will address these concerns with our team. Please contact Larry at lschlossberg@czag.net if you would like to discuss this further. Thank you.

March 01, 2023

Dealership Rating
Employee Rating

This dealership is amazing. Service is always excellent. They work diligently and fast. I love them. More

by anatalieg1105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Ron Richardson, Christian Rodriguez

Mar 02, 2023

Acura Of Pembroke Pines responded

Thank you for your review! -Acura of Pembroke Pines

March 01, 2023

Dealership Rating
Employee Rating

Great service. Quick in and out. Thank you so much for your help. I will be back again. More

by KJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Chan, Ryan Reeves, Jean Louis, Eric Ng , Douglas Campbell, Kevin Gomez, Giovanni Vargas

Mar 02, 2023

Acura Of Pembroke Pines responded

Thank you for your excellent review, TJ! -Acura of Pembroke Pines

February 27, 2023

Dealership Rating
Employee Rating

It was a very good service and excellent help from all the people at the site. More

by JBESHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 01, 2023

Acura Of Pembroke Pines responded

Thank you for your kind words! We look forward to seeing you next time at Acura of Pembroke Pines!

February 26, 2023

Dealership Rating
Employee Rating

I arrived on time for my 10AM appointment with Lucas. At 10:15 I flagged down a manager and complained that no one had communicated with me. I was reassigned to Michael Grasso and after that everything w More

by YOSDAN30
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Mar 01, 2023

Acura Of Pembroke Pines responded

Thank you for sharing your review! We're happy that you were satisfied with your overall service! -Acura of Pembroke Pines

February 17, 2023

Dealership Rating
Employee Rating

Excellent Customer service . I’m happy and satisfied with them! I’m planning to buy another car for my mom! More

by Marlene Fread
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

Feb 20, 2023

Acura Of Pembroke Pines responded

Marlene, thank you so much for the kind review! We're honored to receive your support and look forward to assisting you with your mother's next vehicle. Take care and thanks again, from all of us here at Acura of Pembroke Pines!

February 12, 2023

Dealership Rating
Employee Rating

The service advisor was very attentive and made the process very easy and quick. I was in and out in about an hour. More

by ARMANDO5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2023

Acura Of Pembroke Pines responded

We are glad we could get your vehicle in and out quickly! Thank you for coming to Acura of Pembroke Pines!

February 05, 2023

Dealership Rating
Employee Rating

Customer service is the best here. Everyone is kind and professional. Everytime I visit, I feel satisfied. More

by r.polanco84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

Feb 07, 2023

Acura Of Pembroke Pines responded

We appreciate your kind feedback for our team! We look forward to assisting you again next time you visit! Thank you! - Acura of Pembroke Pines

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