Michael Grasso
Michael Grasso at Acura Of Pembroke Pines

Michael Grasso | Page 32

Service Consultant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

Contact Me
4.6
574 Reviews

Dealership Experience

5 yrs

Industry Experience

24 yrs

Languages Spoken

English English

4.6

574 Reviews

Write a Review

574 Reviews of Michael Grasso

December 17, 2022

Dealership Rating
Employee Rating

Excellent services and very professional kind, fast and rapid services. The sale person very good More

by JESUSDIAZ7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

Dec 19, 2022

Acura Of Pembroke Pines responded

Thank you for your kind review! We look forward to seeing you next time at Acura of Pembroke Pines!

December 16, 2022

Dealership Rating
Employee Rating

As I have happily come to expect, the service Mgr, Jordan Ferber, provides outstanding service and attention, whether my vehicle has been in his dept 2 days or in this case 2 weeks. He is knowledgeable, poli More

by jsdmsw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

Dec 19, 2022

Acura Of Pembroke Pines responded

Thank you for the wonderful review! We're glad to hear Jordan always takes such great care of you and we'll be sure to pass along these kind comments to him. Thanks again for your support and we'll see you next time here at Acura of Pembroke Pines!

December 10, 2022

Dealership Rating
Employee Rating

The dealer was great and professional. I needed a sided driver mirror and they ordered it, got it the next day, and installed it. Very quick service. Excellent and professional. More

by dawkinstony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2022

Acura Of Pembroke Pines responded

It was our privilege to serve you! Thanks for the kind review and please don't hesitate to reach out if we can be of assistance again in the future. Take care! - The Acura of Pembroke Pines Team

December 06, 2022

Dealership Rating
Employee Rating

Generally well organized and prompt service. Friendly workers and comfortable environment. I would recommend this dealership. More

by JASON.MCKOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marco Pinto

Dec 07, 2022

Acura Of Pembroke Pines responded

Thank you for rating our service team five stars, Jason! We look forward to seeing you again at Acura of Pembroke Pines!

December 04, 2022

Dealership Rating
Employee Rating

They identified an issue with my audio system of my vehicle but because it was not severe enough they insisted to open a warranty claim. While not all songs will cause an issue, as a musician and sou More

by JAVIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2022

Acura Of Pembroke Pines responded

Hi Javier, we would love to hear more about your situation and how to improve your experience. Please contact Larry at lschlossberg@czag.net if you would like to discuss this further.

December 04, 2022

Dealership Rating
Employee Rating

The work I requested was completed and the wait time was short. My expectations were met. More

by ALTHIA40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2022

Acura Of Pembroke Pines responded

Thanks for sharing your experience! We hope you won't hesitate to reach out if we can be of service again in the future! - The Acura of Pembroke Pines Team

December 03, 2022

Dealership Rating
Employee Rating

Did not have any loaners cars for me when I left my car to be serviced More

by NELLAMAYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

Dec 06, 2022

Acura Of Pembroke Pines responded

Thank you for taking the time to leave us a review. We appreciate the feedback and hope we can provide you with a five-star experience next time.

December 03, 2022

Dealership Rating
Employee Rating

Service was fast and efficient very professional it didn’t take long at all thanks More

by SONJADPHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

Dec 05, 2022

Acura Of Pembroke Pines responded

We appreciate you leaving us this great review and five-star rating for our team! Thank you for coming to Acura of Pembroke Pines!

December 02, 2022

Dealership Rating
Employee Rating

Friendly. Clean, helpful, attentive, efficient, quick, talented, great customer service, on time and also smiles More

by INESARRIAGA1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

Dec 02, 2022

Acura Of Pembroke Pines responded

Thank you for sharing your kind review! -Acura of Pembroke Pines

December 01, 2022

Dealership Rating
Employee Rating

Excellent service and friendly people, fast efficient,and everything is was very good I like to go there thanks More

by PPARRA1214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2022

Acura Of Pembroke Pines responded

We're glad we could make this a quick service visit! Thank you for rating Acura of Pembroke Pines five stars!

Dec 03, 2022

PPARRA1214 responded

Thanks and I’ll be there for my next oil change

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