Michael Grasso
Michael Grasso at Acura Of Pembroke Pines

Michael Grasso | Page 33

Service Consultant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

Contact Me
4.6
590 Reviews

Dealership Experience

5 yrs, 5 mos

Industry Experience

24 yrs, 5 mos

Languages Spoken

English English

4.6

590 Reviews

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590 Reviews of Michael Grasso

December 31, 2022

Dealership Rating
Employee Rating

Good service, friendly, serious about providing quality service to customers! Explains the charges in detail and reviews the multipoint inspections so you can plan for future service. More

by KAD.SHAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2023

Acura Of Pembroke Pines responded

Thank you for the kind five-star review, Kad! We're happy to have you in the Acura of Pembroke Pines family! We look forward to seeing you next time!

December 24, 2022

Dealership Rating
Employee Rating

top notch service by Mike. Very professional and courteous throughout the entire installation of the accessories and concerns More

by afcuadros
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Dec 28, 2022

Acura Of Pembroke Pines responded

We appreciate the great review for the Acura of Pembroke Pines team! We hope that you come back to visit Mike and the team again and thank you for trusting us with your vehicle!

December 24, 2022

Dealership Rating
Employee Rating

Always pleasant and professional but anticipated a one hour service call and it was just about 2 hours. I always appreciate the car wash. More

by JUDITHBOGS
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Dec 27, 2022

Acura Of Pembroke Pines responded

Thank you for your review, Judith. We apologize for the extra wait time while your vehicle was being serviced. We hope to provide you with a quicker appointment next time.

December 22, 2022

Dealership Rating
Employee Rating

The experience was great! !! Mike took great care of me and my vehicle. I would definitely be back. More

by CRYSTALCOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2022

Acura Of Pembroke Pines responded

Thank you for your review, Crystal! Mike and the rest of our team look forward to seeing you next time at Acura of Pembroke Pines!

December 21, 2022

Dealership Rating
Employee Rating

Fast, good and excellent service. Nice take care of people and friendly person with customer. More

by E.AQUINO3000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2022

Acura Of Pembroke Pines responded

Thank you so much for your five-star review! We hope that you visit the Acura of Pembroke Pines team again soon!

December 19, 2022

Dealership Rating
Employee Rating

They were very professional and took care of me very fast! Very thorough and polite! More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

Dec 20, 2022

Acura Of Pembroke Pines responded

It was a pleasure having you visit our Acura of Pembroke Pines team, Ryan! Please don't hesitate to reach out if we can be of service again in the future!

December 17, 2022

Dealership Rating
Employee Rating

Excellent services and very professional kind, fast and rapid services. The sale person very good More

by JESUSDIAZ7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

Dec 19, 2022

Acura Of Pembroke Pines responded

Thank you for your kind review! We look forward to seeing you next time at Acura of Pembroke Pines!

December 16, 2022

Dealership Rating
Employee Rating

As I have happily come to expect, the service Mgr, Jordan Ferber, provides outstanding service and attention, whether my vehicle has been in his dept 2 days or in this case 2 weeks. He is knowledgeable, poli More

by jsdmsw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

Dec 19, 2022

Acura Of Pembroke Pines responded

Thank you for the wonderful review! We're glad to hear Jordan always takes such great care of you and we'll be sure to pass along these kind comments to him. Thanks again for your support and we'll see you next time here at Acura of Pembroke Pines!

December 10, 2022

Dealership Rating
Employee Rating

The dealer was great and professional. I needed a sided driver mirror and they ordered it, got it the next day, and installed it. Very quick service. Excellent and professional. More

by dawkinstony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2022

Acura Of Pembroke Pines responded

It was our privilege to serve you! Thanks for the kind review and please don't hesitate to reach out if we can be of assistance again in the future. Take care! - The Acura of Pembroke Pines Team

December 06, 2022

Dealership Rating
Employee Rating

Generally well organized and prompt service. Friendly workers and comfortable environment. I would recommend this dealership. More

by JASON.MCKOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marco Pinto

Dec 07, 2022

Acura Of Pembroke Pines responded

Thank you for rating our service team five stars, Jason! We look forward to seeing you again at Acura of Pembroke Pines!

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