Michael Grasso
Michael Grasso at Acura Of Pembroke Pines

Michael Grasso | Page 33

Service Consultant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

Contact Me
4.6
574 Reviews

Dealership Experience

5 yrs

Industry Experience

24 yrs

Languages Spoken

English English

4.6

574 Reviews

Write a Review

574 Reviews of Michael Grasso

November 28, 2022

Dealership Rating
Employee Rating

I get the attention and service that i come for and that is why i prefer this dealership. They went out of the way to get the part that is on back order and got it from another dealership to fulfil my servi More

by WARREN.MOSES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JORGE RAMIREZ

Nov 29, 2022

Acura Of Pembroke Pines responded

We are so glad that you had a five-star experience, Warren! We hope that you continue to feel confident bringing your vehicle to us and look forward to seeing you next time! Thank you! - Acura of Pembroke Pines

November 28, 2022

Dealership Rating
Employee Rating

Everyone was really polite and provided great service and quickly. I enjoyed my experience at Acura. More

by KYDRA123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2022

Acura Of Pembroke Pines responded

Thank you for rating the Acura of Pembroke Pines team five stars! We hope to see you back here for your next appointment!

November 25, 2022

Dealership Rating
Employee Rating

Outstanding service advisor who listens to what you have to say. I was scheduled for service at a different dealership and they canceled my service, since I moved to Hollywood I decided to call Acura of P More

by FJFINELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2022

Acura Of Pembroke Pines responded

Thank you for visiting Mike at Acura of Pembroke Pines! We're so happy that we provided you with an excellent service appointment!

November 22, 2022

Dealership Rating
Employee Rating

Michael is great, and very accommodating. He has excellent customer service skills. He is understanding and responsive. More

by ANNAMIRTHAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 23, 2022

Acura Of Pembroke Pines responded

Thank you for the kind review - Michael will be so happy to hear it! your business is much appreciated by our entire team here at Acura of Pembroke Pines and we look forward to seeing you next time!

November 19, 2022

Dealership Rating
Employee Rating

Prompt, clean, polite, thorough, comfortable, knowledgeable, eager, friendly, nearby, well staffed, well stocked, bright, available More

by JHUNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2022

Acura Of Pembroke Pines responded

Thank you for your excellent review! -Acura of Pembroke Pines

Nov 21, 2022

JHUNN responded

I had a very good service experience.

November 17, 2022

Dealership Rating
Employee Rating

Prompt service for second visit there. Clean environment and friendly personnel. Need check off list when car is brought in. More

by PEARLIECLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Camilo Torregroza

Nov 18, 2022

Acura Of Pembroke Pines responded

Thank you for the kind words. We hope to see you back here for a five-star experience next time, Pearlie! - Acura of Pembroke Pines

November 15, 2022

Dealership Rating
Employee Rating

The staff is very respectful courteous efficient and very knowledgeable I love taking my car in for service 👍👍👍 More

by CHARMAINE31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis , Rayon Thompson 5 stars all the way 👍👍👍

Nov 16, 2022

Acura Of Pembroke Pines responded

We're happy to hear that you love visiting us for your service needs, Charmaine! Thank you for being a loyal Acura of Pembroke Pines customer!

November 14, 2022

Dealership Rating
Employee Rating

Best service I always experienced every time I go and comfortable waiting lounge and the staff are very polite. More

by Dj9pauleene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2022

Acura Of Pembroke Pines responded

We appreciate your wonderful five-star review! Thank you for being an Acura of Pembroke Pines customer!

November 14, 2022

Dealership Rating
Employee Rating

My service advisor Mike greeted me under 5 minutes of my arrival. He listened to my vehicle issue and assumed it must be simple and no diagnostic is needed unless they find a bigger problem. As he guessed i More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2022

Acura Of Pembroke Pines responded

Thank you for sharing your experience, Bobby! We're happy to hear Mike took great care of you during your recent visit and we appreciate you recommending him to others. Take care and thanks again for your business, from all of us here at Acura of Pembroke Pines!

November 12, 2022

Dealership Rating
Employee Rating

I have been happy with this dealership for the past 20 years. Everyone is helpful, professional and pleasant. More

by cydp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2022

Acura Of Pembroke Pines responded

Thank you for your loyal business! We're truly grateful for all of your support over the past 20 years and look forward to your next visit with us here at Acura of Pembroke Pines!

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