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Michael Hedrick

Overview Reviews (144)

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Michael Hedrick

Michael Hedrick | Page 15

Service Writer

Highland Park Ford Lincoln

1333 Park Avenue West
Highland Park, IL 60035

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4.8

144 Reviews

Overview Reviews (144)

4.8

144 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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144 Reviews of Michael Hedrick

August 03, 2025

Dealership Rating

Employee Rating

Very please with the service salesperson was very I informing of the sale of the car informing of the sale of the car More

by Valeriecoral43

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bill Baroud

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Aug 05, 2025 -

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

August 01, 2025

Dealership Rating

Employee Rating

They fit me in for several items when I didn’t have an appointment. I misunderstood the fast lane. appointment. I misunderstood the fast lane. More

by JNCARLSON13

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 03, 2025 -

Highland Park Ford Lincoln responded

We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

July 31, 2025

Dealership Rating

Employee Rating

In my view about the dealer, the service was very well and the hospitality’ including fast maintenance time. I heard that many Lincoln aviators have transmission problems. I would like to heart from this and the hospitality’ including fast maintenance time. I heard that many Lincoln aviators have transmission problems. I would like to heart from this you based on how record of transmission chance that you had experienced so far. Are there any recall about the cars? More

by beerdhige

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Fanella, Frank Pamimtuan, Mike Laufer, Adam George

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Aug 02, 2025 -

Highland Park Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our staff provides! Thanks again for your business! Take care!

July 29, 2025

Dealership Rating

Employee Rating

Very happy with Michael costumer service! He called me and explained to me what was wrong with the car He called me and explained to me what was wrong with the car More

by mayrad63

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 30, 2025 -

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Safe travels!