Just bought a Subaru Legacy from Ryan Troll. I have always liked the Legacys 'from afar', now I'm the proud owner of one.
We went into the dealership to browse, no real need to have a new car, but we came out with one! Ryan got us a great deal; Michael Harmon closed the deal. Both were pleasant to work with; no pressure, no hype, no hard sell just a darned good deal.
My wife is already thinking her next car will be a Subaru from the Dean Team Ballwin!
If you're wanting a new or preowned car, start here and you'll probably finish here.
"Went above and beyond for me. Got me in the exact car I..."
Went above and beyond for me. Got me in the exact car I wanted with bruised credit! Very friendly staff . Highly recommended by me for sure!
"Great experience with Paul and John Biermann at the dean..."
Great experience with Paul and John Biermann at the dean team who were able to help me get back on the road quickly after a car accident. My credit union took over 2 weeks to pay them but they let my take the car anyway so I could keep driving. Top notch service from the team who were accommodating to me when I wanted to purchase a car
"Easy, breezy, beautiful, CJ."
For a man who didn't know anything about me or my family, he made me feel at home. He listened to our requests, gave honest feedback, and took care of us like we were related. Hands down, one of the best experiences we've had with anyone. I hope the Dean Team takes care of you, CJ. You're the man.
First Ed was our salesperson.. From our entrance into the dealership to the time we left, Ed was terrific. Very engaging. This is my 6th Dean Team car. Must be a reason I keep coming back- consistent, professional engagement by their sales and service force.
Other Employees Tagged:
, Finance manager
"Gregg from the sales team did a fantastic job. He was..."
Gregg from the sales team did a fantastic job. He was courteous and very knowledgeable. He was very patient and took extra time with us.
"Very knowledgeable and courteous. Excellent overall..."
Very knowledgeable and courteous. Excellent overall experience! Would highly recommend to anyone who needs a quality car and a quality experience. Everyone was great to work with. Thanks.
"Very good experience. Well run. Great salesperson...."
Very good experience. Well run. Great salesperson. Responsive to all needs. Dealership followed all precautions to protect themselves and the customers during this pandemic. Would return again to buy another vehicle
"Great car buying experience!"
Ryan Troll was great to work with from the moment we walked into Dean Team. He was very trustworthy and helped us get to know the 2020 Jetta. We walked into the dealership late on a Tuesday night and drove the car, Very low pressure to buy, he answers all of our questions, and really did not rush us even with the late hour. We texted back and forth on his day off. Made the deal and completed the financing over the phone and picked it up in person a day later. Ryan made this a great buying experience for us. It was a surprise for our soon to be 16 year old daughter and he even asked us to send him a video of the surprise when we gave her the car. We were pleasantly surprised with how easy the buying experience was and would definitely recommend buying a car from Ryan! The entire team helped make this an extremely positive buying experience!
"Ed spent the time to really listen to our needs, both..."
Ed spent the time to really listen to our needs, both with our new Subaru and the options we wanted as well as making sure we were comfortable with our trade-in. We felt like we were able to get the exact car we wanted for a fair deal!