Michael Kelley | Page 3

Dont give them a "refundable deposit" I was interested in a used car they had on their lot..so I went there to drive the car after calling and talking to a sales person...Amy was her name. I was interested in a used car they had on their lot..so I went there to drive the car after calling and talking to a sales person...Amy was her name.. She informed me that if I had an interest in the car after I drove it they could hold the car with a $300. fully refundable deposit. Ha!! It's been 6 weeks from the time I asked for the deposit back...still no action. When I call I get the run around and they all say we will take care of that today...but of course, as I say, 6 weeks ago still no return of deposit...dont trust these ppl... More

Report | Print

Did not help me in purchasing a new vehicle... He would rather benefit himself... I am done with you guys and also are my friends and family? rather benefit himself... I am done with you guys and also are my friends and family? More

Report | Print

I have frequented Bourne’s on many occasions whether I have frequented Bourne’s on many occasions whether browsing, seeking advice, service, and now purchasing my second vehicle. Emmett Royster has bee I have frequented Bourne’s on many occasions whether browsing, seeking advice, service, and now purchasing my second vehicle. Emmett Royster has been extremely helpful from first test drives to selection of my new Nissan Rogue. Bourne’s is always my go-to car dealer. More

Report | Print

Very smooth easy process. Tori was great to deal with. I highly recommend Bourne's Auto and the people that work there. 100% satisfied and will visit them again highly recommend Bourne's Auto and the people that work there. 100% satisfied and will visit them again More

Report | Print

TreyWay is the man Fantastic sales experience.. everybody that I interacted with was extremely helpful with the whole experience. I’ll definitely be back again and recom Fantastic sales experience.. everybody that I interacted with was extremely helpful with the whole experience. I’ll definitely be back again and recommend Bourne’s to any friends or family that are in need of a quality vehicle. Thanks for the Lexus! More

Report | Print

Easy purchasing Bourne Auto Sales made this truck purchase easy easy. After a couple months or looking for new to me pick up I saw Bourne Auto Sales had a truck that Bourne Auto Sales made this truck purchase easy easy. After a couple months or looking for new to me pick up I saw Bourne Auto Sales had a truck that met my wants in my next truck. Walking into the sales floor I was greeted immediately and introduced to Tori. Tori took the time to listen as I told her which truck i was interested in. That truck was in their over flow lot. She had the truck brought to the sales area within 5 minutes, that was fantastic. While waiting she told me about features of truck, she was very knowledgeable. After taking the truck for a ride we sat and she got all my information to get my financing going in a timely manner. I did not arrive to the dealership until after 4pm. The finance dept that late in day had limited options and best rate they could find was over 6%. They told me that the next day they would have more option during regular business hours. About 10am the next day Tori called and informed me that they did indeed find a better rate in the low 4s. They took the time to save me 2 points, that’s excellent. They contacted my Insurance Co, got all the paper work together sent the truck to Chevrolet dealer to take care of an open recall. I showed 2 days late painlessly signed all the documents and am now very happily driving a beautiful low miles New to Me Silverado LTZ. Thank you Tori and the entire team at Bourne Auto Sales. More

Report | Print

We love Bourne! We recently purchased our second vehicle from Bourne and couldn’t be happier! It’s so great to walk into such a pleasant, welcoming environment. Our s We recently purchased our second vehicle from Bourne and couldn’t be happier! It’s so great to walk into such a pleasant, welcoming environment. Our sales rep, Greg Cummings, was awesome. He was so friendly, knowledgable, and made us feel comfortable right away. We felt no pressure to buy and he was very patient in making sure we found the right vehicle for our family! From start to finish, we loved our experience at Bourne! Highly recommend!! More

Report | Print

Fantastic experience I have never had a simpler, more professional, pleasant car buying experience than the one I had at Bourne's. From the moment I walked in, everybody I have never had a simpler, more professional, pleasant car buying experience than the one I had at Bourne's. From the moment I walked in, everybody was courteous and attentive without being over the top in terms of pressure. I have already told others of how easy the process was. Thank you More

Report | Print

Happy car owner Greg did a great job. He was pleasant, helpful, and got me exactly what I wanted. when he hit a snag with getting me the car by a certain time he pull Greg did a great job. He was pleasant, helpful, and got me exactly what I wanted. when he hit a snag with getting me the car by a certain time he pulled strings and I was on my way on time. I would go there again. I love the car and the service. More

Report | Print

Great experience Always a great buying experience at Bourne’s. This is the third car we have purchased through the dealership. Knowledgeable service. Competitive price Always a great buying experience at Bourne’s. This is the third car we have purchased through the dealership. Knowledgeable service. Competitive price. Bourne’s never disappoints. More

Report | Print